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Alert Logic MDR vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Qualys TotalCloud enhances efficiency, reduces costs by 30-40%, and increases ROI by 10-20%, significantly saving time and resources.
Sentiment score
5.9
Users of Alert Logic MDR experience varied ROI, from increased security and insights to unused potential and dissatisfaction.
Sentiment score
7.1
Kandji boosts ROI by streamlining IT processes, reducing support needs, and enabling efficient management of large device fleets.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
Security Engineer at Corsearch
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
IT Corporate Engineer at Shippo
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
Cloud Ops Lead at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Qualys TotalCloud's customer support is praised for expertise and responsiveness but occasionally faces response delays and inefficiencies.
Sentiment score
8.0
Alert Logic MDR offers responsive, proactive customer support with high user satisfaction, despite some concerns in fast-paced environments.
Sentiment score
7.1
Kandji support is praised for responsiveness, quick resolution, and knowledgeable team, though more support channels could enhance service.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
During the four-month duration, we did not face any such issues.
Security Analyst at a consultancy with 10,001+ employees
They help whenever we get stuck.
Soc Analyst at a media company with 501-1,000 employees
I would rate the overall impression of the technical support experts, their expertise, and their competence as 10 out of 10.
Senior Information Technology Engineer at Deel
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
IT Support Technician at a tech vendor with 10,001+ employees
The customer support is the best I have ever seen.
IT Operation Manager at a retailer with 201-500 employees
 

Scalability Issues

Sentiment score
7.3
Qualys TotalCloud excels in scalability but may need skilled management, adaptable for varying environments and large-scale deployments.
Sentiment score
7.8
Alert Logic MDR excels in scalability, integrating smoothly with diverse systems and meeting growth needs without performance issues.
Sentiment score
7.0
Kandji efficiently manages scalability for small to medium businesses, smoothly handling growth and increased device enrollment without complications.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
Alert Logic MDR is scalable.
Soc Analyst at a media company with 501-1,000 employees
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
IT Support Technician at a tech vendor with 10,001+ employees
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
IT Operation Manager at a retailer with 201-500 employees
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
IT Corporate Engineer at Shippo
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is praised for stability, boasting 99.9% uptime with minimal downtime and quickly resolved minor bugs.
Sentiment score
8.4
Alert Logic MDR is highly stable, reliable, and consistently performs without errors or downtime across global deployments.
Sentiment score
9.0
Kandji is praised for its impeccable reliability, zero downtime, built-in support tools, and consistently perfect stability score.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
You will find no errors or glitches with Alert Logic MDR.
Soc Analyst at a media company with 501-1,000 employees
I would say it is a 100% reliable product.
Senior Information Technology Engineer at Deel
 

Room For Improvement

Users recommend enhancing compliance, UI, integration, and reporting, improving security features, and optimizing pricing and navigation for Qualys TotalCloud.
Users seek improved functionality for Alert Logic MDR, including smarter analytics, intuitive interfaces, and enhanced security features and documentation.
Kandji requires a broader app library, better flexibility, improved cross-device support, and enhanced AI-driven troubleshooting for users.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Security Analyst at a consultancy with 10,001+ employees
If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
Solutions Architect at a tech vendor with 10,001+ employees
If I had to pick one area where Alert Logic MDR could be even better, it would be the rollback feature, which is currently for Windows only.
Soc Analyst at a media company with 501-1,000 employees
The simplicity and straightforwardness are its strongest attributes.
IT Support Technician at a tech vendor with 10,001+ employees
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
TechOps Engineer at a financial services firm with 201-500 employees
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
SysAdmin at a recreational facilities/services company with 11-50 employees
 

Setup Cost

Qualys TotalCloud is costly but offers value and integration, ideal for enterprises despite higher pricing.
Alert Logic MDR provides cost-effective licensing and competitive pricing, favored by medium to large organizations for its quality and value.
Kandji pricing suits large enterprises but can be costly for smaller firms; setup is easy and requires sales contact.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
Soc Analyst at a media company with 501-1,000 employees
It is cheap.
TechOps Engineer at a financial services firm with 201-500 employees
The pricing is not published publicly, requiring interaction with sales representatives for details.
Cloud Ops Lead at a tech vendor with 10,001+ employees
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Qualys TotalCloud enhances risk management with misconfiguration detection, TruRisk integration, continuous monitoring, automation, and seamless integration for IaaS and SaaS.
Alert Logic MDR offers AI-driven analysis, 24/7 monitoring, intuitive interface, efficient incident management, and comprehensive security without impacting systems.
Kandji offers user-friendly MDM with efficient deployment and updates, enhancing device management, security, and operational efficiency.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
Security Analyst at a consultancy with 10,001+ employees
The integration with ticketing tools such as ServiceNow helped my workflow by automatically creating a ticket and sharing it with the required team as soon as a critical alert is generated.
Solutions Architect at a tech vendor with 10,001+ employees
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable.
Soc Analyst at a media company with 501-1,000 employees
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
Cloud Ops Lead at a tech vendor with 10,001+ employees
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
IT Support Technician at a tech vendor with 10,001+ employees
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.
IT Operation Manager at a retailer with 201-500 employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
Alert Logic MDR
Ranking in Vulnerability Management
34th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (10th)
Kandji
Ranking in Vulnerability Management
18th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
19
Ranking in other categories
Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (3rd), Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of Alert Logic MDR is 0.8%, up from 0.5% compared to the previous year. The mindshare of Kandji is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
Kandji0.4%
Alert Logic MDR0.8%
Other97.6%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
12%
Financial Services Firm
11%
Outsourcing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, wh...
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to bloc...
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks ...
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
One thing I have noticed is that Kandji is mainly for Mac devices. We cannot manage Windows devices on Kandji. This i...
What is your primary use case for Kandji?
Kandji, which is now called Hero, is used for mobile device management. We use it to manage Mac devices, Apple device...
 

Also Known As

Qualys TotalCloud with FlexScan
Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
No data available
 

Overview

Find out what your peers are saying about Alert Logic MDR vs. Kandji and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.