Alcatel-Lucent OmniAccess Stellar and Mist AI and Cloud compete in the wireless LAN solutions category. Mist AI and Cloud seem to have the upper hand due to advanced AI capabilities and automation features that enhance performance and user experience.
Features: Alcatel-Lucent OmniAccess Stellar provides centralized management through a software-defined controller, a Captive Portal, and Spectrum Monitor. It also excels in integration with existing networks and offers a perpetual licensing model. Mist AI and Cloud offer automatic configuration, Marvis for troubleshooting, and AI-driven tools for quick deployment and user experience enhancement.
Room for Improvement: Alcatel-Lucent OmniAccess Stellar could improve configuration processes and interface speed. Expanding mobile WLAN features and increasing interoperability with third-party access points are also necessary. Mist AI and Cloud need to enhance configuration speed and integration with third-party devices while expanding language support and improving documentation and pricing.
Ease of Deployment and Customer Service: Alcatel-Lucent OmniAccess Stellar offers primarily on-premises solutions with 24/7 technical support, with satisfactory interactions reported by users. Mist AI and Cloud provide both on-premises and cloud options, praised for responsive customer service. However, more comprehensive international support could improve user experience globally.
Pricing and ROI: Alcatel-Lucent OmniAccess Stellar is priced mid-range, comparable to Cisco, offering a one-time perpetual license. Mist AI and Cloud have a higher price point, impacting overall expenses, though features justify the cost with potential ROI. Pricing adjustments are suggested for competitive markets.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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