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Alcatel-Lucent ClearPass vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent ClearPass
Ranking in Network Management Applications
18th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
16th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Management Applications category, the mindshare of Alcatel-Lucent ClearPass is 1.0%, up from 0.7% compared to the previous year. The mindshare of IBM Tivoli NetCool is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

Karthikeyan Ravi - PeerSpot reviewer
Has an automated feature for user onboarding and supports heterogeneous devices
We use the product for the automated onboarding of corporate users with secure network access. It helps secure IoT endpoints for specific networks. It allows us to control the devices, including posture, endpoint verification, validation, latest patching, and signatures The product’s most…
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps secure IoT endpoints for specific networks."
"Good user profiling and BYOD facilities."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"Anything is possible with Tivoli. It's quite a robust system."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
 

Cons

"Lacks application level visibility on the dashboard."
"There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"UI is outdated, very old legacy."
 

Pricing and Cost Advice

"Alcatel-Lucent ClearPass is an expensive product compared to other vendors."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
32%
Financial Services Firm
12%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Alcatel-Lucent ClearPass?
It helps secure IoT endpoints for specific networks.
What is your experience regarding pricing and costs for Alcatel-Lucent ClearPass?
Alcatel-Lucent ClearPass is an expensive product compared to other vendors. We have to buy different licenses for specific use cases and support services. I rate its pricing a six to seven.
What needs improvement with Alcatel-Lucent ClearPass?
There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools. They should add a location-tracking feature to the product as well.
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

Alcatel Lucent ClearPass, ClearPass Policy Management System, ClearPass
Tivoli NetCool
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Alcatel-Lucent ClearPass vs. IBM Tivoli NetCool and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.