Akamai mPulse vs eG Enterprise comparison

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66% willing to recommend
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95% willing to recommend
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Executive Summary

We performed a comparison between Akamai mPulse and eG Enterprise based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Enables dynamic injections from within the product which is great.""The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

More Akamai mPulse Pros →

"User session details""The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.""The product is simple to use.""The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations.""eG Enterprise has a single pane of glass for observability and monitoring.""What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics.""Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.""The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

More eG Enterprise Pros →

Cons
"The end-to-end distributor tracing connectivity isn't there.""In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

More Akamai mPulse Cons →

"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence.""Needs to improve the networking monitor capabilities.""Dashboards are difficult to create, and not so useful.""Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap.""eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.""I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.""The integration must be improved.""The UI looks a little dated and could do with a refresh."

More eG Enterprise Cons →

Pricing and Cost Advice
Information Not Available
  • "You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
  • "If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
  • "It'd be nice if the price was lower. That would be an improvement."
  • "They are aligned with other enterprise solutions."
  • "It is not expensive."
  • "They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
  • "We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
  • "There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
  • More eG Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Enables dynamic injections from within the product which is great.
    Top Answer:The end-to-end distributor tracing needs some work because the connectivity from the user to the backend wasn't there. Akamai mPulse was not able to deliver on our requirements regarding observation… more »
    Top Answer:The primary use case of mPulse is for real-time user monitoring. Our use case was to observe the entire platform from the user all the way to the backend system and that's what it did. It's all in the… more »
    Top Answer:Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
    Top Answer:I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT services… more »
    Top Answer:eG Enterprise has a single pane of glass for observability and monitoring.
    Ranking
    Views
    1,070
    Comparisons
    861
    Reviews
    1
    Average Words per Review
    457
    Rating
    5.0
    Views
    999
    Comparisons
    612
    Reviews
    4
    Average Words per Review
    489
    Rating
    8.3
    Comparisons
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    Compared 13% of the time.
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    Compared 10% of the time.
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    Compared 18% of the time.
    ControlUp logo
    Compared 14% of the time.
    Zabbix logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 12% of the time.
    AppDynamics logo
    Compared 11% of the time.
    Also Known As
    SOASTA mPulse
    Learn More
    Overview

    Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.

    mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.

    mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.

    mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.

    Akamai mPulse Benefits

    • Third-party monitoring: mPulse enables users to effortlessly monitor and visualize the effect that third-party vendors, resources, and scripts may have on the organization’s web properties.

    • Real-time intuitions: RUM data is continually being gathered, so users are able to instantly experience changes in user performance during every critical event. Users are able to respond immediately and make corrections or amendments as needed. Additionally, mPulse integrates effectively with other third-party notification solutions, such as Slack, PagerDuty, and webhook API support.

    • Framework integrations: mPulse integrates with many of today’s popular single-page application (SPA) frameworks, such as React.js, Backbone.js, Angular.js, Ember.js, and even some custom frameworks. mPulse has the ability to also be seamlessly integrated in Non-SPA websites.

    • Intuitive feedback: mPulse gathers data and creates workable solutions so users have a better understanding of how objects, images, or even entire pages are affecting user behavior. Users can gather numerous metrics (custom or advanced) to achieve a better, more complete understanding of ways to improve the user experience with the application or website.

    • Custom metrics and timers: With mPulse, users can effortlessly create custom timers to discover important performance sessions unique to the application. The mPulse dashboard allows users to set up trackers for numerous metrics, such as:

      • First image load time
      • Sidebar load time
      • Page load times
      • Third-party resource content load time

    • mPulse Beacon API: This valuable benefit allows users to send custom metrics from mobile and web applications to mPulse. This gives mPulse greater flexibility and usability to frameworks and platforms that can make HTTP calls. Representational State Transfer (REST) interface is included and is able to be used by any web application using any language running on the platform. There is also a Beacon API library for JavaScript. This option is available from the dashboard by creating a new application and an API key.

    eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

    eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

    eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

    eG Enterprise Features

    • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

    • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

    • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

    • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

    • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

    Reviews from Real Users

    “The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

    “Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

    Sample Customers
    Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
    20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company12%
    Retailer10%
    Government7%
    REVIEWERS
    Computer Software Company40%
    Energy/Utilities Company20%
    Financial Services Firm10%
    Legal Firm10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company9%
    Government9%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise73%
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise63%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,924 professionals have used our research since 2012.

    Akamai mPulse is ranked 51st in Application Performance Monitoring (APM) and Observability with 6 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. Akamai mPulse is rated 6.6, while eG Enterprise is rated 8.2. The top reviewer of Akamai mPulse writes "Lacking in regard to observation of the entire platform but does dynamic injections from within". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Akamai mPulse is most compared with New Relic, Dynatrace, Grafana, Datadog and AppDynamics, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.