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Active Roles by One Identity vs Safeguard by One Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Active Roles by One Identity improved efficiency by automating tasks, saving time, reducing errors, and boosting productivity significantly.
Sentiment score
6.9
Organizations achieved 40-70% time savings and enhanced security with Safeguard, boosting efficiencies, reducing risks, and lowering costs.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
It has also reduced the time spent on password management, saving our team time in managing privileged accounts, and is helping with automation that reduces manual efforts.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
Instead of manually reconstructing activity, everything is already logged and searchable, which has improved response time during internal reviews.
Business Development Executive at Digitaltrack
After implementing One Identity Safeguard, we saw a significant drop in manual tasks including password handling, privileged access approvals, and incident troubleshooting.
Business development executive at Digitaltrack solution Pvt Ltd
 

Customer Service

Sentiment score
6.8
Active Roles support excels in technical expertise and responsiveness, though advanced cases and low-priority issues need faster handling.
Sentiment score
6.8
Support for Safeguard by One Identity is praised for expertise and effectiveness, though response times for complex issues need improvement.
They are ready to provide support at any time.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
The support team is knowledgeable about the product and AD environments.
Network Security Engineer at Digitaltrack
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
Cyber Security Analyst at a tech vendor with 51-200 employees
Documentation and knowledge base resources are also useful for resolving common issues and understanding product features, making customer support reliable and meeting enterprise expectations.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
The customer team is knowledgeable and technically strong, especially when dealing with configuration issues, session monitoring, or password-related queries.
Business development executive at Digitaltrack solution Pvt Ltd
I rate support from 1 to 10 overall as 9 because compared to other customer PAM solutions that we have like iRage PAM and Commvault PAM, this is superior and offers a more advanced procedure.
Security Operation Consultant at SecurView
 

Scalability Issues

Sentiment score
7.2
Active Roles supports large enterprises with scalable architecture, easing administration and integrating with hybrid setups like AD and Azure.
Sentiment score
7.5
One Identity Safeguard scales efficiently, supporting enterprise growth, managing accounts, and integrating easily without compromising performance or security.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
Professional Services Consultant at Check Point Software
The platform can scale without needing a complete redesign.
Senior Technical Support Executive at digital track
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
The system can distribute tasks across nodes, improving performance as demand grows.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The platform is designed to support horizontal scaling, so adding capacity is relatively straightforward without redesigning the entire architecture.
Business Development Executive at Digitaltrack
 

Stability Issues

Sentiment score
8.3
Active Roles by One Identity is stable, reliable, and efficient, though configuration is key to minimize performance issues.
Sentiment score
8.2
Safeguard by One Identity is reliable and stable, with quick issue resolution and high performance ratings, even in complex environments.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Senior Business Development Executive at Digitaltrack
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Consistently performing for daily operations like automation and user management without major downtime reported.
Associate Technical Desktop Support at Digitaltrack
With proper sizing and high availability configuration, the system handles multiple concurrent sessions efficiently, making it a dependable and stable platform suitable for enterprise environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
It has been reliable for managing privileged accounts and controlling access to critical systems.
IT Head at Citadel Global
I would rate it a nine out of ten for stability.
Consultant at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Active Roles needs easier setup, improved cloud integration, better support, and modern features, while catering to legacy systems.
Safeguard by One Identity needs a more intuitive interface, better documentation, and enhanced integration with cloud tools and analytics.
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Identity and Access Management Specialist at a university with 10,001+ employees
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
Stronger, more seamless integration with cloud and hybrid environments like Azure AD, along with enhanced real-time reporting dashboards and easier troubleshooting tools, would help in faster issue resolution and a better overall administration experience.
Senior System Administrator at 3i Infotech
Better real-time monitoring, clearer authentication error reporting, and simpler troubleshooting tools in One Identity Safeguard would be helpful, especially when working in large and complex environments.
Seniour System Admin at a financial services firm with 51-200 employees
From a governance and security perspective, One Identity Safeguard is very strong; it helps enforce privileged access control, secure credential management, session monitoring, and detailed auditing, which are all important for reducing security risks.
Tester at PantomathGroup
More proactive insights around privileged access, users, and security trends would help security teams identify potential risks faster and improve overall visibility across the environment.
Senior Engineer at Pantomath Group
 

Setup Cost

Active Roles by One Identity offers high ROI through automation and security, despite its costly user-based licensing model.
Safeguard by One Identity is costly but offers strong security, compliance, and flexible licensing, justifying its overall value.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
Sr.Technical Support Executive at Digitaltrack Solution Private Limited
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Consultant at a outsourcing company with 5,001-10,000 employees
Regarding pricing, it may appear slightly on the higher side initially compared to some alternatives, but when we evaluate it against the security benefits, compliance support, and risk reduction, it proves to be cost-effective in the long run.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

Active Roles by One Identity automates Active Directory, enhancing security, efficiency, compliance, and governance while reducing errors.
Safeguard by One Identity enhances security with multi-factor authentication, automation, and integration, offering efficient workflows and compliance management.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
The password vault has been a game changer because it provides a secure and controlled way to store, manage, and rotate sensitive credentials without exposing them to users.
Developer Intern at Stealth
 

Categories and Ranking

Active Roles by One Identity
Ranking in Non-Human Identity Management (NHIM)
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
91
Ranking in other categories
User Provisioning Software (3rd), Active Directory Management (1st)
Safeguard by One Identity
Ranking in Non-Human Identity Management (NHIM)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
90
Ranking in other categories
User Entity Behavior Analytics (UEBA) (1st), Privileged Access Management (PAM) (2nd)
 

Mindshare comparison

As of September 2026, in the Non-Human Identity Management (NHIM) category, the mindshare of Active Roles by One Identity is 7.4%, up from 4.5% compared to the previous year. The mindshare of Safeguard by One Identity is 7.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Non-Human Identity Management (NHIM) Mindshare Distribution
ProductMindshare (%)
Active Roles by One Identity7.4%
Safeguard by One Identity7.4%
Other85.2%
Non-Human Identity Management (NHIM)
 

Featured Reviews

Puru Solanki ( ITIL. CISM , CCSP ) - PeerSpot reviewer
IT Head at Citadel Global
Automation has streamlined onboarding and governance and delivers faster, more secure access
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new administrators. Some advanced configuration and policy settings have a steep learning curve and could be simplified. We would also like to see more built-in integrations with cloud platforms and SaaS applications, along with additional out-of-the-box reporting templates. These improvements would make the product even easier and more flexible for organizations managing hybrid environments. One thing that would make our daily work even smoother is having more ready-to-use templates for common administrative tasks and reports. This would reduce the need for customization and help teams get up and running more quickly. Additionally, faster and simpler synchronization for hybrid and cloud environments would be beneficial, especially for organizations managing both on-premises and cloud identities. More detailed documentation and guided setup for advanced features would help new administrators learn the platform faster and more easily. One additional improvement I would like to see for Active Roles by One Identity is a better built-in dashboard with more real-time insights into identity and access activities. It would be helpful if upgrades and migrations were simpler and required less planning. Finally, expanding native integrations with more cloud services and third-party applications would make the platform even more versatile and reliable. These enhancements would improve the overall user experience while keeping the product's strong security and automation capabilities.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Centralized control has strengthened privileged security and simplified audit investigations
While One Identity Safeguard is a strong and reliable PAM solution, there are a few areas where it can be further improved to enhance user experience and scalability. Regarding the user interface and experience, the UI, while functional, can be a bit complex for new users. A more intuitive and modern dashboard with simplified navigation would improve adoption, especially for non-technical stakeholders. Regarding integration flexibility, although it supports major integrations, expanding out-of-the-box connectors for more cloud-native apps, DevOps tools, and SaaS platforms would be beneficial. Faster and simpler API-based integrations could reduce deployment efforts. Regarding scalability and performance in large enterprise environments, performance tuning and scaling can require additional efforts. Enhancing seamless scalability and high availability configuration would improve enterprise readiness.
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Top Industries

By visitors reading reviews
Outsourcing Company
28%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
5%
Outsourcing Company
13%
Retailer
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business98
Midsize Enterprise18
Large Enterprise45
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise27
Large Enterprise40
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
Our experience with the pricing, setup cost, and licensing of Active Roles by One Identity has been very positive. Although Active Roles by One Identity is not the lowest-priced solution, we believ...
What needs improvement with One Identity Active Roles?
Overall, we are very satisfied with Active Roles by One Identity, but there are a few areas that could be improved. The user interface could be more modern and intuitive, especially for new adminis...
What is your primary use case for One Identity Active Roles?
Active Roles by One Identity is our main solution for simplifying and automating user account management in our Active Directory environment. We use it for tasks like user provisioning, deprovision...
What is your experience regarding pricing and costs for One Identity Safeguard?
Our experience with the pricing and licensing was generally positive. The initial setup costs were reasonable considering the security and access control benefits we are getting. The licensing mode...
What needs improvement with One Identity Safeguard?
I think Safeguard by One Identity could be improved by making the user interface a little simpler and more intuitive, especially for new administrators. Some configurations and advanced features ta...
What is your primary use case for One Identity Safeguard?
My main use case for Safeguard by One Identity is to manage a secure privileged account and access a critical system. It helps us to control who can access sensitive resources and monitor privilege...
 

Also Known As

Quest Active Roles
No data available
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Cavium
Find out what your peers are saying about Active Roles by One Identity vs. Safeguard by One Identity and other solutions. Updated: August 2026.
911,952 professionals have used our research since 2012.