Sugar automatically captures mission-critical customer information from email, voice, text and other applications, and then augments it with 3rd party data, AI-based predictive insights, and next best action guidance. All with minimal or no data entry. The platform then delivers insights directly to users in-context with what they’re doing. Frontline employees get the exact information they need, right when they need it. And as they do their jobs, the system gets better and better at helping them. It means spending less time entering and retrieving customer information, and more time working with actual customers.
ACT! is ranked 20th in Marketing Automation while Sugar Market is ranked 34th in Marketing Automation. ACT! is rated 0.0, while Sugar Market is rated 0.0. On the other hand, ACT! is most compared with , whereas Sugar Market is most compared with Salesforce Marketing Cloud.
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