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Acronis Cyber Protect vs Arcserve UDP vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.2%, down from 4.7% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.4% compared to the previous year. The mindshare of Veeam Data Platform is 14.5%, down from 19.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

Mar 21, 2020
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The web-based interface makes it easy to use."
"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"The solution has all the features I need and user friendly."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"The backup timing and restoring process is great compared to other options."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The solution has no limitations because it does backup for Linux and Windows."
"The most valuable feature of Arcserve UDP is its decompression capability."
"Global deduplication is the best feature of this solution."
"It allows us to back up all the servers and centrally manage them."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It is easy to configure."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Veeam Backup & Replication is a scalable solution."
"Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
"The backup and replication capabilities are quite good."
"It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
"Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes."
"The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
"Its performance is fine. It supports us very well. It is able to support our policy for RTO, RPO, and other things that we need."
"The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature."
 

Cons

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"The initial setup was complex. We had to deploy it through an external consultant team."
"The solution could be better if some of the features were more in-depth."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"At this stage, Acronis Cyber Protect helps me to overcome nothing because it actually caused more problems than it solved."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"The tool doesn't provide cloud integration in India."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The time to backup servers that sit in DMZ must be improved."
"The product is not user-friendly."
"The support could be more knowledgeable and faster."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"We could not go into granular details of retrieving backup information."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"It would be better if the solution presented the number of servers and the success rate on the dashboard."
"The product must improve its performance."
"I cannot recall coming across any features that were lacking."
"The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."
"The web interface could be more visual."
"If you upgrade too quickly, you may have issues."
"Backup speed should be increased, and there should be more functionality."
"Its native capability for talking to the public cloud needs improvement. Connecting to a public cloud is a little bit more of a challenge when it comes to Veeam than it is with Rubrik or Commvault. There are still some hoops that you got to jump through in order to send Veeam backups out to public cloud repositories. It is not as simple as it is with other products."
 

Pricing and Cost Advice

"It has already paid off itself in the first few months that we implemented it."
"We pay a yearly subscription fee and the pricing is reasonable."
"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."
"The cost of updates is less than $100 USD yearly."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"Our licenses come with a one-time yearly subscription fee."
"Acronis Backup is cheaper. If you install it on a hypervisor, you only pay for a single license. It would be for the backup server, and everything else will be covered by it. In that sense, it becomes a much cheaper option. However, if you have virtual machines, then it can be more expensive. Also, if you have a lot of physical machines the cost can be higher because each entity will need a separate license. There is a monthly license cost."
"Our licensing fees are on a yearly basis."
"The price of this product is high and it should be lower."
"The solution is very expensive."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"There is an annual license required for this solution and it is priced well."
"The pricing is moderate."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Veeam has a ten-license package gives you two physical and two virtual servers you can use on any endpoint."
"The price of the solution is high."
"When it comes to pricing for a backup solution for data centers, you do not care about the price. We just care about the service and want it to be reliable. In terms of subscription, it really makes sense. When you want to use all the functionalities it is good that Veeam did the subscription-based model, this is what gives it the most strength on the price."
"If you tell Veeam that you're competing with, for example, NetBackup or Backup Exec, or Dell or Micro Focus then they may lower the price. They are very competitive."
"Room for improvement is actually more in the way of licensing. The really good and useful features are in the Enterprise plus edition, and that one is really expensive."
"The licensing fee depends on the licensing model we choose."
"The solution is expensive, but it's value for money."
"They have a free edition that can back up up to 10 VMs or physical servers. Small and medium businesses can use this edition until they can afford to get a license, and after they get a license, they just activate it on the same console. That's the amazing thing about it."
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

Mar 21, 2020
Mar 21, 2020
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four products to those requirements. All the products you have listed do very well in specific niche markets, all of them also have cons as well, without a clear understanding of what your requirements ar...
2 out of 21 answers
it_user183315 - PeerSpot reviewer
Dec 19, 2016
Stop sending me anything –please
it_user102333 - PeerSpot reviewer
Dec 19, 2016
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four products to those requirements. All the products you have listed do very well in specific niche markets, all of them also have cons as well, without a clear understanding of what your requirements are a product comparison doesn't mean a great deal.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
4%
Computer Software Company
16%
Non Profit
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads ...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-ten...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could de...
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: July 2025.
865,140 professionals have used our research since 2012.