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Acronis Cyber Protect Home Office vs Carbonite Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Ranking in Backup and Recovery
41st
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Anti-Malware Tools (23rd)
Carbonite Server
Ranking in Backup and Recovery
56th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (46th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect Home Office is 0.6%, up from 0.2% compared to the previous year. The mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Home Office0.6%
Carbonite Server1.0%
Other98.4%
Backup and Recovery
 

Featured Reviews

GR
General Manager at Tilaknagar Industries Ltd
Reliable backups have protected our manufacturing data and now provide confident disaster recovery
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a main solution. The antiviruses we are using are from another vendor. For antiviruses, we are using Falcon CrowdStrike. My main experience is with CrowdStrike antivirus and Palo Alto firewall. These are the two things for security, and we are exploring other software solutions that will be beneficial for us. I track two levels of ransomware protection: one from Acronis Cyber Protect Home Office and one from CrowdStrike. I do not work with Cortex cloud by Palo Alto; I have the hardware on-premise at my location. I do not work with WildFire, Prisma Access, or Prisma SD-WAN, but I will be looking forward to it. This is the only firewall I am using, but very soon, I will be opting for another Palo Alto firewall of the same model that will be working on high availability. I am not knowledgeable about the CN-Series firewall; I can only talk about the one I have. We have acquired one particular brand, a company called Pernod Ricard, which manufactures products like Chivas Regal whisky and Beefeater. Endpoint Detection and Response is something we will explore after a certain period of time and we are looking for it very soon. I would rate this review an overall eight out of ten.
CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"When it comes to backup, the biggest benefits of Acronis Cyber Protect Home Office are its reliability and the assurance it provides, which we have specifically tried and tested during disasters as it saved us from losing data."
"The customer service and support are excellent."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The malware feature is most valuable."
"The solution is a free engine to help work with the container."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"I find the BMR/image and the recovery pieces are valuable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
 

Cons

"I had a couple of false positives, but that’s it."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"The configuration needs improvement."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
 

Pricing and Cost Advice

Information not available
"The pricing is between $120 and $150 per year."
"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
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Top Industries

By visitors reading reviews
Comms Service Provider
32%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers. The technical support from the third pa...
What is your primary use case for Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We are just exploring ourselves in cybersecurity, and it will take time for us to mat...
Ask a question
Earn 20 points
 

Also Known As

No data available
Carbonite Recover Backup
 

Overview

 

Sample Customers

Information Not Available
INLINE Commercial Construction, Hamilton County
Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Carbonite Server and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.