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Acronis Cyber Protect Home Office vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Backup and Recovery (37th), Anti-Malware Tools (24th)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

Acronis Cyber Protect Home Office and Huntress Managed EDR aren’t in the same category and serve different purposes. Acronis Cyber Protect Home Office is designed for Backup and Recovery and holds a mindshare of 0.2%, up 0.1% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 10.5% mindshare, up 8.3% since last year.
Backup and Recovery
Managed Detection and Response (MDR)
 

Featured Reviews

BH
Reliable backup tool ensures quick restoration and peace of mind
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small business, just myself The reliable tool allows for quick restoration from backup copies, meaning I…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are excellent."
"The malware feature is most valuable."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"After deployment, it takes some time to scan and process everything. Huntress has effectively flagged issues such as password files on desktops, which it identifies as low-level alerts. It also handles more significant threats effectively."
"Huntress has improved our security dramatically."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"I have found it valuable that this solution is always there and always armed."
"The stability is perfect."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
 

Cons

"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"I had a couple of false positives, but that’s it."
"The configuration needs improvement."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"The integration with Autotask could be improved."
"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The product could be improved in terms of customization options available for reports."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
 

Pricing and Cost Advice

Information not available
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"I believe Huntress offers competitive pricing overall."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The solution's pricing is fair."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
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Top Industries

By visitors reading reviews
Comms Service Provider
36%
Computer Software Company
12%
Performing Arts
7%
Government
4%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back.
What is your primary use case for Acronis Cyber Protect Home Office?
I use Acronis for backups. I use it to back up to other drives on the network, back up the entire system, including system images of the Windows C drive and all the data drives. This is for a small...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Overview

Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Huntress Managed EDR and other solutions. Updated: October 2024.
863,564 professionals have used our research since 2012.