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Acronis Cyber Protect Home Office vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Backup and Recovery (37th), Anti-Malware Tools (22nd)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

Acronis Cyber Protect Home Office and Huntress Managed EDR aren’t in the same category and serve different purposes. Acronis Cyber Protect Home Office is designed for Backup and Recovery and holds a mindshare of 0.6%, up 0.2% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 5.6% mindshare, down 10.6% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Home Office0.6%
Veeam Data Platform6.0%
Commvault Cloud3.6%
Other89.8%
Backup and Recovery
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.6%
SentinelOne Wayfinder Threat Detection and Response7.2%
CrowdStrike Falcon Complete MDR6.0%
Other81.2%
Managed Detection and Response (MDR)
 

Featured Reviews

GR
General Manager at Tilaknagar Industries Ltd
Reliable backups have protected our manufacturing data and now provide confident disaster recovery
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a main solution. The antiviruses we are using are from another vendor. For antiviruses, we are using Falcon CrowdStrike. My main experience is with CrowdStrike antivirus and Palo Alto firewall. These are the two things for security, and we are exploring other software solutions that will be beneficial for us. I track two levels of ransomware protection: one from Acronis Cyber Protect Home Office and one from CrowdStrike. I do not work with Cortex cloud by Palo Alto; I have the hardware on-premise at my location. I do not work with WildFire, Prisma Access, or Prisma SD-WAN, but I will be looking forward to it. This is the only firewall I am using, but very soon, I will be opting for another Palo Alto firewall of the same model that will be working on high availability. I am not knowledgeable about the CN-Series firewall; I can only talk about the one I have. We have acquired one particular brand, a company called Pernod Ricard, which manufactures products like Chivas Regal whisky and Beefeater. Endpoint Detection and Response is something we will explore after a certain period of time and we are looking for it very soon. I would rate this review an overall eight out of ten.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The malware feature is most valuable."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The customer service and support are excellent."
"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"When it comes to backup, the biggest benefits of Acronis Cyber Protect Home Office are its reliability and the assurance it provides, which we have specifically tried and tested during disasters as it saved us from losing data."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"I think it is honestly the best because of the price point and the value it's giving."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"I evaluate Huntress Managed EDR as the best choice we have made for antivirus endpoint protection EDR solutions specifically for the SMB market."
"Huntress Managed EDR fits our needs in the SMB market perfectly, especially targeting the cultural sector within the Netherlands, as it provides a cost-effective SOC SIEM solution with a clear product line and transparent pricing that allows us to maintain decent margins while keeping costs low for our end customers."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
 

Cons

"Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers."
"I had a couple of false positives, but that’s it."
"The configuration needs improvement."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"The integration with Autotask could be improved."
"It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it."
"Reporting for Huntress Managed EDR could be better."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"The integration with Autotask could be improved."
 

Pricing and Cost Advice

Information not available
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"Huntress is priced fairly for the services and value it provides."
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Top Industries

By visitors reading reviews
Comms Service Provider
28%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise4
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers. The technical support from the third pa...
What is your primary use case for Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We are just exploring ourselves in cybersecurity, and it will take time for us to mat...
What advice do you have for others considering Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a ...
What needs improvement with Huntress?
There isn't anything that comes to mind regarding areas that have room for improvement.
What is your primary use case for Huntress?
I use Huntress Managed EDR for threat hunting and incident response as well as endpoint detection and response.
What advice do you have for others considering Huntress?
Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an exte...
 

Overview

Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Huntress Managed EDR and other solutions. Updated: October 2024.
894,738 professionals have used our research since 2012.