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Acronis Cyber Protect Home Office vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Home ...
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Backup and Recovery (37th), Anti-Malware Tools (22nd)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

Acronis Cyber Protect Home Office and Huntress Managed EDR aren’t in the same category and serve different purposes. Acronis Cyber Protect Home Office is designed for Backup and Recovery and holds a mindshare of 0.6%, up 0.2% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 5.6% mindshare, down 10.6% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Home Office0.6%
Veeam Data Platform6.0%
Commvault Cloud3.6%
Other89.8%
Backup and Recovery
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.6%
SentinelOne Wayfinder Threat Detection and Response7.2%
CrowdStrike Falcon Complete MDR6.0%
Other81.2%
Managed Detection and Response (MDR)
 

Featured Reviews

GR
General Manager at Tilaknagar Industries Ltd
Reliable backups have protected our manufacturing data and now provide confident disaster recovery
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a main solution. The antiviruses we are using are from another vendor. For antiviruses, we are using Falcon CrowdStrike. My main experience is with CrowdStrike antivirus and Palo Alto firewall. These are the two things for security, and we are exploring other software solutions that will be beneficial for us. I track two levels of ransomware protection: one from Acronis Cyber Protect Home Office and one from CrowdStrike. I do not work with Cortex cloud by Palo Alto; I have the hardware on-premise at my location. I do not work with WildFire, Prisma Access, or Prisma SD-WAN, but I will be looking forward to it. This is the only firewall I am using, but very soon, I will be opting for another Palo Alto firewall of the same model that will be working on high availability. I am not knowledgeable about the CN-Series firewall; I can only talk about the one I have. We have acquired one particular brand, a company called Pernod Ricard, which manufactures products like Chivas Regal whisky and Beefeater. Endpoint Detection and Response is something we will explore after a certain period of time and we are looking for it very soon. I would rate this review an overall eight out of ten.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Acronis schedules in the background and does incremental images so it doesn’t take forever to backup."
"The malware feature is most valuable."
"When it comes to backup, the biggest benefits of Acronis Cyber Protect Home Office are its reliability and the assurance it provides, which we have specifically tried and tested during disasters as it saved us from losing data."
"The reliable tool allows for quick restoration from backup copies, meaning I do not have to reload Windows or programs."
"The customer service and support are excellent."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"Huntress Managed EDR provides that human in the loop, which means someone is always watching your back, and that's the main difference."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money."
"After deploying Huntress Managed EDR, it took no time to start improving my organization's security."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"After deploying Huntress Managed EDR, I saw the benefits immediately because as we were installing it, we started getting those alerts."
 

Cons

"The configuration needs improvement."
"I had a couple of false positives, but that’s it."
"Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems. After struggling with it for about two years, I switched to Carbonite and have not gone back."
"I originally intended to use Acronis for cloud backup, however, the cloud backup had major problems."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"The solution's UI is an area with certain shortcomings that need improvement."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"The integration with Autotask could be improved."
 

Pricing and Cost Advice

Information not available
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"Huntress Managed EDR offers a fair pricing model."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress is priced fairly for the services and value it provides."
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Top Industries

By visitors reading reviews
Comms Service Provider
28%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise4
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office needs to improve their reporting part, and the support provided is sometimes inadequate, which causes issues for customers. The technical support from the third pa...
What is your primary use case for Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. We are just exploring ourselves in cybersecurity, and it will take time for us to mat...
What advice do you have for others considering Acronis Cyber Protect Home Office?
Acronis Cyber Protect Home Office is used to take care of the data for our manufacturing company and its users. I work with CrowdStrike only for antivirus. We have antivirus products, but not as a ...
What needs improvement with Huntress?
There isn't anything that comes to mind regarding areas that have room for improvement.
What is your primary use case for Huntress?
I use Huntress Managed EDR for threat hunting and incident response as well as endpoint detection and response.
What advice do you have for others considering Huntress?
Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an exte...
 

Overview

Find out what your peers are saying about Acronis Cyber Protect Home Office vs. Huntress Managed EDR and other solutions. Updated: October 2024.
894,738 professionals have used our research since 2012.