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Acronis Cyber Protect Cloud vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (20th), SaaS Backup (9th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The disaster recovery feature."
"Due to the licensing and deployment, it's scalable and flexible."
"This product enables us to use one management console to look after all of our customers' backups."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"You can backup whatever you want, anything from your mobile phone to your OneDrive."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."
"The solution is very easy to use, user-friendly, and offers very easy configuration capabilities with a very simple setup that works well for our purposes."
"A really good feature is backing up the emails of the company."
"It hasn't given us any issues so far."
"I am happy with their support, they are fast, and their response is very good."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"The solution is extremely stable; we haven't come across any bugs, crashes, or glitches."
"The stability and restore options on the solution are very good."
"It's a great product because it's great scalability and it scales out from small to big companies perfectly."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
 

Cons

"The speed of the backup process in the solution can be improved"
"Its mailbox migration feature needs improvement."
"The solution's provisioning of packages and how they are charged could be improved."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"We have used the support and we have been unsatisfied. We do not use it very often but the time we have it was not very smooth."
"The agent stability needs improvement."
"It could be a little more user-friendly. The technical support also should be improved."
"I would like to see more mature XDR and EDR features."
"I would like to see more advanced training courses made available to cover complicated use cases."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is."
"We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"The dashboard could be more intuitive."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The security of encrypted data could be better."
"If a customer has a low budget, Veeam may be too expensive."
 

Pricing and Cost Advice

"The solution is a bit expensive, but it's worth the price."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"It is good value for money."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"It's relatively cheap, but you see the benefits more at a higher volume."
"The solution is moderately priced."
"Acronis Cyber Protect Cloud's price is reasonable."
"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"The licensing fee is on a monthly basis."
"The pricing of Veeam Cloud Connect is good."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The price of the solution is reasonable because of our good standing with the vendor."
"We are looking into how we can extend the license of this product."
"I think that this is one of the most cost-effective solutions."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Outsourcing Company
12%
Construction Company
8%
Financial Services Firm
7%
Construction Company
16%
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
Ask a question
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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Zebra Systems
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
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