We performed a comparison between Acronis Cyber Protect and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"I have everything I need in the backup or in the partition. "
"The pricing is fine."
"There is advanced management where we can do passing, software inventory, and hardware inventory."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"The licensing model is very good."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is very stable."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The solution's error handling can be improved specifically for Linux errors."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"A little bit more integration would be good. It should support broader platforms."
"It could have a better ability to manage backups over a longer period."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"The product needs to have a simple DR process."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The Hyper-V backup has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews. Acronis Cyber Protect is rated 8.2, while Carbonite Server is rated 8.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and SugarSync. See our Acronis Cyber Protect vs. Carbonite Server report.
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