"The solution has all the features I need and user friendly."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"In my opinion, it's the best product for end-users and PCs."
"The performance has been fine so far."
"The licensing model is very good."
"Acronis Backup is easy to use, intuitive, and has high performance."
"Acronis has a very rich functionality."
"It does not slow down your computer or use a lot of resources as it works."
"Technical support handled all our issues quickly and effectively."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"The solution could be better if some of the features were more in-depth."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
Acronis Backup is ranked 9th in Backup and Recovery Software with 33 reviews while Carbonite Server is ranked 33rd in Backup and Recovery Software with 3 reviews. Acronis Backup is rated 8.2, while Carbonite Server is rated 8.6. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Acronis Cyber Protect Cloud and Nakivo, whereas Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Veeam Backup & Replication, Azure Backup and Oracle Data Guard. See our Acronis Backup vs. Carbonite Server report.
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