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Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Carbonite Server?

Please share with the community what you think needs improvement with Carbonite Server.

What are its weaknesses? What would you like to see changed in a future version?

PeerSpot user
4 Answers
Service Level Manager at a tech services company with 201-500 employees
Top 10
01 March 21

The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.

Sr. Solutions Architect / Technical Account Engineer Manager at a computer software company with 10,001+ employees
Real User
Top 10
21 October 20

The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.

President at a consultancy with 51-200 employees
Real User
Top 10
22 September 20

I read that Carbonite may be switching to USB restoral and recovery media. That would definitely be something that I want to make sure is true and probably could make use of.

Stanley-Harish - PeerSpot reviewer
Enterprise Solutions Architect at a tech services company with 201-500 employees
13 November 19

I would like to see an improvement on the management user interface, as well as Kellion integrations. Also, cloud options and virtualization are not integrated, so if that comes into the picture, it would be really nice.

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Related Questions
David D. Hardy - PeerSpot reviewer
Enterprise Inside Account Executive at Backblaze
May 10, 2022
Hi, I work as an Enterprise Inside Account Executive at a Tech Services company.  At the moment, I'm researching the following backup and recovery solutions: Carbonite Server vs Backblaze. I need a solution for 100 devices. Can you share the main differences between those products? I appreciate your help!
See 1 answer
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
10 May 22
Hi @reviewer1513026 ​and @reviewer1263834, Can you possibly assist @David D. Hardy ​with their question? Thanks.​
User at a tech services company with 1-10 employees
Nov 29, 2021
What is the best Backup for super-duper (100Gbps) fast read and write with hardware encryption?
2 out of 25 answers
Customer Success Engineer with 11-50 employees
16 October 19
In my experiences i generally prefer netbackup appliances for fast backup and recovery including encrypted data.
Algimantas Slabada - PeerSpot reviewer
IT Architect at a tech services company with 51-200 employees
16 October 19
Usually, you need backup data, not the hardware. Please share your current design, then we will be able to share our thoughts. In general, it can be any backup software that you are familiar with, you just need properly size the HW for it.
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