We performed a comparison between Acronis Backup and Acronis Cyber Protect Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Because Acronis Backup offers significantly less functionality, Acronis Cyber Protect Cloud ultimately wins out in this comparison.
"The performance has been fine so far."
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."
"Universal Restore is valuable to us."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The pricing is fine."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The product is a good anti-ransomware solution."
"It provides quick backup recovery."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"I have experience with the technical team of the product, and I feel that they offer good support."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"We have issues with the SQL databases which are a little shaky."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"They should integrate the solution with Storage Area Network(SAN)."
"Technical support needs to be improved because they do not respond in a timely fashion."
"I faced some problems with the solution's local sign-in part."
Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while Acronis Cyber Protect Cloud is ranked 10th in Cloud Backup with 41 reviews. Acronis Cyber Protect is rated 8.2, while Acronis Cyber Protect Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, N-able Cove Data Protection and Commvault Cloud, whereas Acronis Cyber Protect Cloud is most compared with AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication, Synology C2 Backup and Druva inSync. See our Acronis Cyber Protect vs. Acronis Cyber Protect Cloud report.
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