AccessE11 vs Siebel CRM comparison

AccessE11 and Oracle are both solutions in the Local Government CRM category. AccessE11 is ranked #36, while Oracle is ranked #3 with an average rating of 8.0. AccessE11 holds a 0.0% mindshare in LGC, compared to Oracle’s 15.9% mindshare. Additionally, 87% of Oracle users are willing to recommend the solution.

AccessE11

26 Views
2 Comparison Views

Siebel CRM

Read 18 Siebel CRM reviews

1,077 Views
8 Comparison Views

87% willing to recommend

AccessE11

Siebel CRM

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Executive Summary

We performed a comparison between AccessE11 and Siebel CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SAP, Oracle and others in Local Government CRM.

To learn more, read our detailed Local Government CRM Report (Updated: May 2025).

Buyer's Guide

Local Government CRM

May 2025

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Helped 855,156 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AccessE11

Ranking in Local Government CRM

36th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Siebel CRM

Ranking in Local Government CRM

3rd

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

CRM (9th)

Mindshare comparison

As of June 2025, in the Local Government CRM category, the mindshare of AccessE11 is 0.0%, up from 0.0% compared to the previous year. The mindshare of Siebel CRM is 15.9%, down from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Local Government CRM

Featured Reviews

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KalpanaSingh

Senior Manager at Credit Suisse

Customizable and flexible but user experience needs enhancement

Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a way where the user can log in and intuitively understand how to use it. People who use it regularly are still confused, and it requires a lot of clicks and is very difficult to navigate. Sometimes it takes a lot of time to reflect the correct information—even when it's updated, you have to refresh it again and again to see the right data.

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Government

13%

Financial Services Firm

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Siebel Sales?

Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...

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What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

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What needs improvement with Siebel Sales?

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Comparisons

No data available

Microsoft Dynamics CRM vs Siebel CRM

Compared 27% of the time

Oracle CRM vs Siebel CRM

Compared 18% of the time

SAP CRM vs Siebel CRM

Compared 17% of the time

Oracle CX Sales vs Siebel CRM

Compared 10% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 7% of the time

More Siebel CRM Competitors

Product Reports

Buyer's Guide

Local Government CRM

May 2025

Download AccessE11 product report

Buyer's Guide

Siebel CRM

May 2025

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

The software of choice for local governments to engage with and improve service to their residents

AccessE11

Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.

Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.

Oracle

Sample Customers

Information Not Available

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

Find out what your peers are saying about Microsoft, SAP, Oracle and others in Local Government CRM. Updated: May 2025.

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855,156 professionals have used our research since 2012.

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We monitor all Local Government CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.