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ABBYY Vantage vs WorkFusion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Fortra's Automate significantly reduces costs and enhances efficiency, offering ROI in 90-120 days, saving millions for organizations.
Sentiment score
6.9
ABBYY Vantage enhances efficiency by automating document tasks, improving ROI, job satisfaction, and large-scale deployment value.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
 

Customer Service

Sentiment score
7.5
Fortra's Automate support is praised for promptness, knowledge, and helpfulness, despite some communication and access issues.
Sentiment score
6.7
ABBYY Vantage support varies in responsiveness and cost, with mixed feedback on timeliness, communication, and technical guidance.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
Some issues are resolved quickly, while others might take time as they require further analysis.
Intelligent Automation SME at a financial services firm with 10,001+ employees
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Associate II at Affirm
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
Works at Awery Aviation Software
 

Scalability Issues

Sentiment score
7.2
Fortra's Automate is scalable for organizations, supports cloud/on-premises, but can be costly and complex in enterprise settings.
Sentiment score
7.1
ABBYY Vantage scales well for various business sizes but faces performance challenges at higher scales, requiring potential upgrades or configurations.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
Intelligent Automation SME at a financial services firm with 10,001+ employees
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
Associate II at Affirm
 

Stability Issues

Sentiment score
7.2
Fortra's Automate is highly stable, highly rated for reliability, with occasional slowdowns attributed to external factors, not the software.
Sentiment score
7.9
ABBYY Vantage is generally stable with minor bugs; performance varies by configuration and hardware, with good support responsiveness.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Works at Awery Aviation Software
WorkFusion requires a strong background in Java to meet requirements effectively.
Associate II at Affirm
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Room For Improvement

Fortra's Automate requires improvements in web automation, interface design, OCR, logging, database integration, and support documentation.
ABBYY Vantage users face integration challenges, desire enhanced language support, intuitive interfaces, lower costs, and better documentation.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
Simplifying workflow creation by chatting with the system rather than dragging and dropping elements would make the platform more user-friendly, especially for non-technical users.
Product Analyst at Mad Street Den Systems Private Limited
Based on our use cases, handwritten recognition for Arabic is not supported.
Managing Director at a computer software company with 11-50 employees
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used across multiple invoices.
Lead Product Manager at a tech services company with 201-500 employees
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
Associate II at Affirm
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Setup Cost

Fortra's Automate provides flexible, cost-effective pricing, offering competitive rates and discounts for large enterprises compared to alternatives.
ABBYY Vantage's pricing is costly for small users; discounts available for large-scale deployments, with extra support and installation costs.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
There are other solutions available at a lower cost.
Product Analyst at Mad Street Den Systems Private Limited
I would say the pricing is in the middle.
Managing Director at a computer software company with 11-50 employees
I am not familiar with the exact pricing, however, it is considered pricey.
Works at Awery Aviation Software
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
Intelligent Automation SME at a financial services firm with 10,001+ employees
It is worth the money as a tool.
Associate II at Affirm
 

Valuable Features

Fortra's Automate offers intuitive automation with drag-and-drop ease, integration versatility, and error reduction, enhancing operational efficiency.
ABBYY Vantage offers accurate OCR with multilingual support, user-friendly interface, AI integration, and flexible deployment for automated processing.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
The AI capabilities facilitate querying and document classification, and they have good post-processing capabilities.
Product Analyst at Mad Street Den Systems Private Limited
ABBYY has a very good OCR in both Arabic and English.
Managing Director at a computer software company with 11-50 employees
ABBYY Vantage has AI features that learn automatically about invoice fields and related functionality.
Lead Product Manager at a tech services company with 201-500 employees
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
Works at Awery Aviation Software
It also supports reusable code components through Java, making it efficient for developers.
Associate II at Affirm
The platform now includes auto machine learning and AI capabilities.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
Business Orchestration and Automation Technologies (5th)
ABBYY Vantage
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Intelligent Document Processing (IDP) (1st)
WorkFusion
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (27th), Intelligent Document Processing (IDP) (10th)
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.7%, up from 1.3% compared to the previous year. The mindshare of ABBYY Vantage is 1.4%, down from 1.6% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Fortra's Automate2.7%
ABBYY Vantage1.4%
WorkFusion1.5%
Other94.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Aneesh_Nair - PeerSpot reviewer
Product Analyst at Mad Street Den Systems Private Limited
AI capabilities enable effective data extraction and improve user experience
I am an IDP expert and have worked with robotic process automation tools and intelligent document processing solutions. I have partnered with ABBYY Vantage, using our platform to integrate OCS solutions for customer requirements The document preset creation feature in ABBYY Vantage has been very…
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
27%
Computer Software Company
17%
Insurance Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise29
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, i...
What do you like most about ABBYY Vantage?
Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. Yo...
What is your experience regarding pricing and costs for ABBYY Vantage?
I would say the pricing is in the middle. It's neither high nor low.
What needs improvement with ABBYY Vantage?
The vendor invoice processing skill of ABBYY Vantage could be enhanced by adding more fields that are commonly used a...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...
 

Also Known As

HelpSystems Automate, Automate
ABBYY FlexiCapture
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
NHS,  Carlsberg,  DHL,  Societe Generale,  Citi bank,  Deloitte,  3M,  Volkswagen,  Adidas,  PwC Browse through our customer stories.
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about ABBYY Vantage vs. WorkFusion and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.