Citrix Gateway vs Norton Small Business comparison

Citrix Gateway and Norton Small Business operate in the security domain, each supplying unique functionalities for distinct user needs. Citrix Gateway appears to excel in environments requiring advanced security and seamless remote access configurations.

Features: Citrix Gateway offers secure remote access and supports physical, virtual, and cloud environments. It provides features like load balancing, Web Application Firewall, and dual-factor authentication. Integration with platforms such as Azure and AWS enhances its usability for complex operations. Norton Small Business focuses on device security, with tools including antivirus protection, firewall, and VPN services. Its easy-to-use interface and effective threat detection benefit businesses seeking straightforward security solutions.

Room for Improvement: Citrix Gateway could enhance its user interface and improve integration with other applications. Cost-effectiveness is also a concern, with suggestions to improve multi-factor authentication and logging capabilities. Norton Small Business should work on minimizing upselling practices and enhancing cloud backup speeds. Improving integration with mobile platforms and refining stability and security measures could offer a more polished user experience.

Ease of Deployment and Customer Service: Both Citrix Gateway and Norton Small Business provide flexible deployment options, accommodating both on-premises and cloud environments. Citrix Gateway supports diverse infrastructure needs, though its customer service has received mixed reviews. Norton Small Business is praised for its user-friendly deployment, with a slightly higher level of customer service satisfaction requiring enhancement in support responsiveness.

Pricing and ROI: Citrix Gateway is considered a premium product with higher costs, especially in certain regions like Africa. Its pricing includes varied licensing models with additional expenses for support, yet it offers significant ROI in security and operational efficiency. Norton Small Business is more affordable with cost-effective licensing, making it accessible for smaller businesses. Though some features are additional, its base cost is seen as economical, providing ROI through essential security functionalities.