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Citrix Gateway vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Citrix Gateway enhances ROI by offering strong security, efficient task performance, and significant financial savings through threat prevention.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Citrix Gateway secures our environment from potential threats, which can save substantial financial resources, especially in preventing data breaches or ransomware attacks.
 

Customer Service

Sentiment score
6.9
Citrix Gateway support is responsive but faces delays, communication issues, and needs improvements in staff expertise and training.
Sentiment score
9.3
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
7.3
Citrix Gateway is versatile and scalable, accommodating diverse needs with excellent integration, but may require additional components post-updates.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
I believe that the scalability of Citrix Gateway depends on the project's requirements, as it can vary from simple load balancing to extensive Web Application Firewall implementations.
 

Stability Issues

Sentiment score
8.4
Users rate Citrix Gateway highly for stability and performance, despite minor setup issues and past update concerns.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

Citrix Gateway needs improved usability, integration, security, cost-effectiveness, speed, support, cloud capabilities, dashboards, automation, and logging.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

Citrix Gateway is viewed as a premium product with versatile licensing but high pricing concerns among enterprise buyers.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model.
 

Valuable Features

Citrix Gateway offers secure, scalable connectivity with strong security features, remote access, and seamless integration, valued for stability and usability.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (11th)
Norton Small Business
Ranking in SSL VPN
6th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), Endpoint Protection Platform (EPP) (18th)
 

Mindshare comparison

As of May 2025, in the SSL VPN category, the mindshare of Citrix Gateway is 14.7%, down from 20.3% compared to the previous year. The mindshare of Norton Small Business is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
7%
Computer Software Company
5%
Healthcare Company
4%
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
Currently, Citrix is improving its solutions, and focusing more on AI features could further enhance its performance.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Norton Small Business and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.