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Cisco Meraki MX pros and cons

Vendor: Cisco
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Meraki MX provides advanced security features, including intrusion detection, malware detection, and alert systems, significantly enhancing organizational security.
Cloud management allows central control of multiple devices, offering flexibility and ease of management across different locations without needing an onsite IT person.
The setup and configuration process for Cisco Meraki MX is straightforward, with deployment taking no more than one working day.
Meraki MX offers automated firmware updates and excellent technical support, ensuring devices are always secure and issues are resolved promptly.
Cisco Meraki MX enables effective traffic shaping and dual WAN connections, allowing customization of internet service usage to optimize network performance.

CONS

There is a need for more advanced monitoring and reporting options, as well as better integration with other systems and features such as active directory.
The automatic update system can lead to issues if updates are forced without administrator consent, affecting network stability.
Cisco Meraki MX is considered expensive, and its pricing is a pain point, particularly compared to competitors like Fortinet and Huawei.
User feedback indicates that the technical support team can be hard to reach, and issues with API integrations have been highlighted.
There are concerns about the scalability of Cisco Meraki MX, especially for larger enterprises, and suggestions have been made for more proactive troubleshooting capabilities.
 

Cisco Meraki MX Pros review quotes

JJ
DIRECTOR at a comms service provider with 11-50 employees
Dec 26, 2017
It prevents us from being hacked and delivers information about who and where the attack came from.
supervis809292 - PeerSpot reviewer
Supervisor of IT Infrastructure & Cybersecurity at a comms service provider with 51-200 employees
Oct 24, 2023
Point-to-point VPNs can dynamically follow IP changes with no need for static IPs.
JM
CISCO and AVAYA Product Manager at a tech services company with 51-200 employees
Feb 20, 2018
​It is very easy to configure.​
Learn what your peers think about Cisco Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user824010 - PeerSpot reviewer
Especialista en soluciones de telecomunicaciones corporativas at a comms service provider with 1-10 employees
Feb 21, 2018
Simple to manage.
MT
Company Owner at a tech vendor with 11-50 employees
Dec 19, 2018
The security level of our organization has changed by using Meraki MX Firewalls. We didn't have the UTM before, but now we have sandboxing, tray scanning, attack preventions and monitorization. Our security level has improved.
AA
Cisco System Engineer at Logicom
Jun 26, 2019
I use Meraki in my POCs and with my customers as well.
it_user1004274 - PeerSpot reviewer
I.T. Manager at Egypt Foods group
Jun 26, 2019
The internet traffic shaping has been very valuable.
it_user1084710 - PeerSpot reviewer
Network and Security Administrator at AJINOMOTO-OMNICHEM
Jun 27, 2019
The initial setup for me was straightforward.
EC
IT Specialist and Senior Consultant at Netserve
Jun 27, 2019
Deployment takes no more than one working day.
it_user1072938 - PeerSpot reviewer
LTE RF Optimization Sr. Engineer at Spectrum
Jun 27, 2019
The features we have found most valuable are the firewall and the monitoring tools.
 

Cisco Meraki MX Cons review quotes

JJ
DIRECTOR at a comms service provider with 11-50 employees
Dec 26, 2017
It would be great if the Meraki devices let us see, in real time, the internet demand on a single device.
supervis809292 - PeerSpot reviewer
Supervisor of IT Infrastructure & Cybersecurity at a comms service provider with 51-200 employees
Oct 24, 2023
Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times.​
JM
CISCO and AVAYA Product Manager at a tech services company with 51-200 employees
Feb 20, 2018
We could have more reporting options and the ability to send alarms to the administrator.
Learn what your peers think about Cisco Meraki MX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user824010 - PeerSpot reviewer
Especialista en soluciones de telecomunicaciones corporativas at a comms service provider with 1-10 employees
Feb 21, 2018
More detail needed for configuration of the VPN.
MT
Company Owner at a tech vendor with 11-50 employees
Dec 19, 2018
We feel that Cisco provides smaller features, with fewer possibilities versus other solutions out there.
AA
Cisco System Engineer at Logicom
Jun 26, 2019
I need more UTM protection security features.
it_user1004274 - PeerSpot reviewer
I.T. Manager at Egypt Foods group
Jun 26, 2019
The IPS, the Intrusion Prevention System, can be improved.
it_user1084710 - PeerSpot reviewer
Network and Security Administrator at AJINOMOTO-OMNICHEM
Jun 27, 2019
Right now, you can postpone the update but eventually, if you don't do the update, it will install the updates automatically for you and that's something that is not working for me.
EC
IT Specialist and Senior Consultant at Netserve
Jun 27, 2019
Load balancing options and ability to manage a couple of Internet connections.
it_user1072938 - PeerSpot reviewer
LTE RF Optimization Sr. Engineer at Spectrum
Jun 27, 2019
FortiGate is cheaper than Meraki. Even the license renewal is less than Meraki.