What is our primary use case?
The main use case for
Census in my organization is to perform reverse ETL and synchronize and activate customer data from our data warehouse to our marketing tools like
Salesforce.
A concrete example of how I use Census to synchronize data with Salesforce is that this synchronization allows me to automate campaigns based on unified data without requiring custom development, and all teams work with the same data and the same source of truth.
How has it helped my organization?
Census has had a positive impact on my organization by greatly accelerating data activation and eliminating data silos, as the sales and marketing teams no longer depend on the data engineers for CSVs or custom scripts to synchronize information.
I have measured that impact by observing a reduction in development effort of almost practically one hundred percent, since there is no need to develop custom scripts or APIs, and in terms of errors, the number of tickets related to this activity has decreased by fifty to sixty percent.
What is most valuable?
The best features that Census offers in my experience are the wide catalog of destination connectors, the integration with
dbt, and the user interface, which is quite intuitive.
The catalog of connectors and the integration with dbt have made my daily work easier because, regarding the number of connectors available, there are two hundred or more connectors, so it is difficult to have a destination that does not work for you, and using the integration with dbt allows me to reuse analytical models I already have.
What needs improvement?
I think Census could be improved by offering some advanced custom configurations or complex mappings that may have a higher learning curve, and the cost forecasting at large scale sometimes requires too much attention, and the information provided about it could be improved.
For how long have I used the solution?
I have been using Census for about two years.
What do I think about the stability of the solution?
I consider Census to be a stable platform.
What do I think about the scalability of the solution?
I rate the scalability of Census a nine out of ten.
The aspects that make me give it a nine out of ten in scalability are that it responds very well to the growth in the volume of corporate data.
How are customer service and support?
My experience with Census customer support is that the technical service is competent and quick to respond.
Which solution did I use previously and why did I switch?
I did not previously use any other solution; we had a manual approach with custom scripts and we did not have a tool.
How was the initial setup?
Straightforward
What about the implementation team?
No
What was our ROI?
I have seen a clear return on investment with a reduction in development costs and in the number of incidents that occur.
What's my experience with pricing, setup cost, and licensing?
I acquired Census through the
AWS Marketplace.
My experience with the pricing, implementation costs, and licensing of Census is more or less normal and acceptable.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Census; I only evaluated this one.
What other advice do I have?
I rate Census an eight overall.
I give it an eight and not a different score because of the things I mentioned that could be improved; it is not a perfect tool.
I would advise everyone who is considering implementing Census to ensure they already have a data warehouse structured, because it is an excellent and highly recommended tool. I rate Census an eight out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?