

NETSCOUT nGeniusONE and Auvik Network Management compete in the network management and monitoring category. NETSCOUT nGeniusONE has an edge for thorough packet inspection, while Auvik offers simplicity in network management through automation and cloud-based insights.
Features: NETSCOUT nGeniusONE has packet-level data collection, interoperability across network devices, and comprehensive reporting. It provides exceptional network visibility and packet inspection, enhancing diagnostics. Auvik Network Management specializes in automated network discovery, detailed network topology mapping, and real-time monitoring with intuitive user interfaces.
Room for Improvement: NETSCOUT nGeniusONE could benefit from a more intuitive interface, improved software stability after upgrades, and better integration among its products. Users desire a single pane of glass for third-party integrations. Auvik could enhance dashboard customization, network mapping accuracy, and offer more competitive pricing structures.
Ease of Deployment and Customer Service: NETSCOUT nGeniusONE mainly runs on-premises with some hybrid capabilities, and while its tech support is competent, flexibility could improve. Auvik Network Management is primarily cloud-based and covers hybrid and public cloud environments. It is praised for customer service but can face response speed challenges during initial queries.
Pricing and ROI: NETSCOUT nGeniusONE is noted for its costly nature, justified by its features and ROI from reduced troubleshooting time and increased uptime. Auvik offers competitive pricing that varies by monitored devices, sometimes seen as expensive, yet cost-effective for others. Both provide value via operational efficiency, but cost dynamics significantly differ based on scale and requirements.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
The time has been reduced from hours to minutes, and costs have also decreased.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
They need to work on their response time and overall competence.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
I am actually happy with technical support from NETSCOUT.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
The setup is very straightforward, and the pricing is not high, making it easily affordable for new startups or small firms.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.
| Product | Mindshare (%) |
|---|---|
| Auvik Network Management (ANM) | 1.2% |
| NETSCOUT nGeniusONE | 2.9% |
| Other | 95.9% |

| Company Size | Count |
|---|---|
| Small Business | 156 |
| Midsize Enterprise | 32 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 7 |
| Large Enterprise | 52 |
Auvik Network Management offers competitive pricing for essential network and infrastructure device management, providing robust features valued by enterprises.
Auvik Network Management delivers comprehensive network visibility and management through intuitive auditing, alerting, and discovery functionalities. It eases troubleshooting, automates configuration backups, and includes a user-friendly interface for effective monitoring and management. With real-time alerts and customizable notifications, IT operations are streamlined, while remote access capabilities enhance time efficiency. ANM supports integration with other platforms, effectively maintaining device inventories and visualizing network topology.
What are the key features of Auvik Network Management?In industries such as IT management and network administration, Auvik Network Management is predominantly utilized for overseeing and maintaining network infrastructures across multiple locations. It offers capabilities for monitoring network topology, receiving alerts on device downtimes, and managing performance metrics. Users employ its features for proactive issue identification, and auditing, helping maintain oversight of networks containing switches, routers, and firewalls. Auvik provides remote access and automated backups, which contribute to enhanced operational efficiency and network visibility.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.
What are the key features of NETSCOUT Network & Application Observability?
What benefits do users highlight?
NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.
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