We performed a comparison between ARCON Privileged Access Management and BeyondTrust Password Safe based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deployment process for the solution was easy...The solution's technical support team was good."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"That dashboard is okay."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds."
"The initial setup is very straightforward. It's not complex at all."
"It is very easy to deploy. It's easy to use. That's the major thing I like about it."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"One of the most valuable features is that this is a product designed with enterprises in mind."
"The solution protects organizations from internal and external threats."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"Smart Rules is a nice feature in BeyondTrust. It is a unique feature that BeyondTrust has as compared to other vendors such as CyberArk. With Smart Rules, you can do automatic onboarding of accounts. There are a lot of options and features. For example, you can do onboarding based on different AD attributes. It is a nice feature in BeyondTrust that some of the other PAM vendors don't have. With other vendors, we have to create our own scripts, whereas, with BeyondTrust, we can just use the in-built Smart Rules."
"The ability to manage privileged account passwords is the most valuable feature."
"It provides integrated password and session management in one solution, which is important for us because, from an auditing standpoint, we are accountable for the type of access being used. We need to ensure that accounts are securely stored and there is the right type of accountability around who is gaining the access. After gaining it, how they're using it, where they're using it, etc."
"Managing users is difficult, so that is something that can be improved."
"The usability should be expanded to other browsers like Chrome and Firefox."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard."
"The solution lacks to offer a governance mechanism for operational technology assets."
"One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable."
"We would like to see support for privileged accounts used in web-based systems like Blue Coat Secure Web Gateway, VMware ESXI management tools, etc."
"When we deploy BeyondTrust, we have to deploy our own database on a SQL server. It doesn't deploy the database. I wish BeyondTrust packages the whole solution in one and includes the MySQL database so that when you deploy it, it deploys everything for you. BeyondTrust gives you the software, but you are in charge of setting up your own database. It is a single appliance just for the BeyondTrust portion but not the database. Unless that has changed in later releases, you have to set up your own database for BeyondTrust Password Safe. I find that part complex because we then need the expertise and help of the database team to set it up, which also increases the deployment time. If they can deploy the database, it will reduce the deployment time."
"I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature."
"It has crashed on us in the past."
"Documentation is the primary area of improvement."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while BeyondTrust Password Safe is ranked 7th in Privileged Access Management (PAM) with 19 reviews. ARCON Privileged Access Management is rated 7.8, while BeyondTrust Password Safe is rated 7.6. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), ManageEngine PAM360, BeyondTrust Endpoint Privilege Management and Delinea Secret Server, whereas BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, BeyondTrust Privileged Remote Access and CyberArk Enterprise Password Vault. See our ARCON Privileged Access Management vs. BeyondTrust Password Safe report.
See our list of best Privileged Access Management (PAM) vendors.
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