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Amazon OpenSearch Service vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Log Management (21st)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (27th), Server Monitoring (15th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.9%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"The customer service is excellent, rated nine out of ten."
"The business analytics capabilities are the most important feature it provides."
"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The solution effectively monitors network devices and servers."
"The installation and configuration process are easy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"WhatsUp Gold is very easy to deploy."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The most valuable features are network bandwidth monitoring and monitoring device health."
 

Cons

"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"They can enhance data visualization."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"One improvement I would like to see is support for auto-scaling."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"You have to invest a few days to become an expert in this solution."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The product is old and not updated."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Regional product team support is not very good."
 

Pricing and Cost Advice

Information not available
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The pricing can be on the expensive side when considering competing products."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Amazon OpenSearch Service vs. WhatsUp Gold and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.