BMC TrueSight Operations Management and Amazon OpenSearch Service compete in IT infrastructure management. Based on specific features and user reviews, BMC TrueSight seems to have an edge in event management capabilities, but Amazon OpenSearch leads in search and data retrieval features.
Features: BMC TrueSight excels in integration, providing a unified view of IT infrastructures through Knowledge Modules. It offers end-to-end monitoring for servers, applications, and networks, and strong event management capabilities. Amazon OpenSearch is noted for its powerful search capabilities, efficient data retrieval, and managed database solutions which simplify user operations and development.
Room for Improvement: Users of BMC TrueSight report complexity in deployment and maintenance, high resource demands, and a need for improved cloud monitoring. Amazon OpenSearch could improve configuration flexibility and cost management. Streamlining BMC features and offering lighter modules could enhance user experience. Amazon should consider better support for real-time analytics and improved data handling.
Ease of Deployment and Customer Service: BMC TrueSight is mainly an on-premises solution and can complicate deployment with significant resource requirements. Amazon OpenSearch offers flexibility with cloud options, simplifying scalability. BMC sometimes provides faster support results but lacks consistency, while Amazon receives feedback for more robust configuration support.
Pricing and ROI: BMC TrueSight has complex licensing and often requires upfront investment with considerable costs depending on deployment scale. It is seen as valuable for IT operation management despite being expensive. Amazon OpenSearch offers pay-as-you-go pricing, which can escalate with data use but is often considered more cost-effective for cloud users, offering flexibility and savings.
| Product | Market Share (%) |
|---|---|
| Amazon OpenSearch Service | 2.0% |
| BMC TrueSight | 0.8% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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