

BMC TrueSight and Amazon OpenSearch Service compete in the IT monitoring and data analytics category. BMC TrueSight appears to have the upper hand in comprehensive event management, while Amazon OpenSearch Service excels in data querying and visualization.
Features: BMC TrueSight provides comprehensive event management, integration with multiple systems, and a single pane of glass view for infrastructure monitoring. It supports various Knowledge Modules, enabling deep monitoring across hardware, applications, and cloud environments. Amazon OpenSearch Service focuses on efficient data querying, visualization capabilities, scalability, and integration with AWS services, offering powerful search and analytics for insights.
Room for Improvement: BMC TrueSight has complexity in deployment and resource-intensive requirements, needing streamlined installation and enhanced cloud monitoring. Reporting and scalability in on-premise environments also need enhancement. Amazon OpenSearch Service could improve configuration simplicity, integration with third-party tools, and cost-efficiency, particularly regarding idle costs and data handling management.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is on-premises, requiring resources and server infrastructure, which can be challenging in complex environments. Customer service quality varies. Amazon OpenSearch Service, primarily in public cloud environments, offers easier scalability and integration, although users suggest support could improve in responsiveness.
Pricing and ROI: BMC TrueSight is priced high, with costs tied to the number of endpoints monitored, but offers ROI through reduced ticket volumes and operational disruptions. Amazon OpenSearch Service's pay-for-use model is cost-effective for smaller operations but may become expensive for large data requirements. Its managed service nature provides value in labor savings despite higher ongoing usage costs.
| Product | Market Share (%) |
|---|---|
| Amazon OpenSearch Service | 1.6% |
| BMC TrueSight | 1.0% |
| Other | 97.4% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.
Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.
What features define Amazon OpenSearch Service?Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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