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Amazon OpenSearch Service vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
20th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th), Search as a Service (3rd)
IBM Security QRadar
Ranking in Log Management
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
212
Ranking in other categories
Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
 

Mindshare comparison

As of November 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.7%, up from 1.1% compared to the previous year. The mindshare of IBM Security QRadar is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar3.7%
Amazon OpenSearch Service2.7%
Other93.6%
Log Management
 

Featured Reviews

Johnny Suleiman - PeerSpot reviewer
Scalability is a key feature as it allows easy scaling of the platform without downtime
OpenSearch is used as a search engine for specific logs, mainly in e-commerce and monitoring the logs themselves. It is very valuable for e-commerce, enabling data analysis on application logs and customer behavior, and can be integrated with other services, including AI and machine learning…
Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"The business analytics capabilities are the most important feature it provides."
"The initial set up is very easy...We really appreciate Amazon!"
"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"It's a good log management platform. In terms of infrastructure management, it's good."
"The customer service is excellent, rated nine out of ten."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"Regarding valuable features of the solution, we found with the process, which we have used in both cases where we used the solution that while you're seeing the streaming of data, you can analyze in the initial phase what sort of data you are streaming and whether it is valuable."
"It has a good integration with the artificial intelligence engine of Watson."
"We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable."
"I am generally satisfied with the product."
"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"In addition to using this solution for our security operations center, we are using it for our other customers."
"There are a lot of features in QRadar. App Exchange is the most valuable feature. User behavior analytics (UBA) is also a very good feature. Watson is also there, but we are not currently using Watson. It is versatile and quite easy. It also has an all-in-one-box feature and good integration with AWS."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"The interface is good."
 

Cons

"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One improvement I would like to see is support for auto-scaling."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"They can enhance data visualization."
"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."
"One glaring issue was with our mapping configuration as the system accepted the data we posted, but after a few months, when we attempted complex queries, we realized the date formatting had become problematic."
"This solution is on-premise and many customers are moving to the cloud base solution."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help."
"Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration."
"There could be improvements made to the UI, the user interface. Though the newer version, 7.3.2, might already have this improvement in place."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement."
 

Pricing and Cost Advice

"Compared to other cloud platforms, it is manageable and not very expensive."
"You only pay for what you use."
"There is a community edition available and the price of the commercial offering is reasonable."
"The solution is not expensive, but priced averagely, I will say."
"The price of this solution is a little bit expensive, so if it were cheaper then it would help."
"Pricing (based on EPS) will be more accurate."
"The tool is priced in a competitive manner. The tool's price is dependent on the installation and the product size, but it is competitive in the marketplace."
"There is an annual license required for this solution."
"They can give us some scalability and flexibility on pricing. If its pricing can be reduced, it would help a lot of customers in bringing in a new SIEM environment and grow business in the market. If I start a license today and take around 10,000 EPS, and after a month, there is an increase in the number of clients on my platform, I can increase the number of licenses. I can add 5,000 EPS on a yearly basis."
"The solution is priced fairly, there is a license for the solution, and we pay annually."
"I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
"This price is a little high, so it's an expensive product."
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Comparison Review

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Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise36
Large Enterprise103
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The pricing, setup cost, or licensing with IBM Security QRadar was costly. It was costly mainly for the things we used to use it for. The customers used to pay the price, but it was one of the prob...
 

Also Known As

Amazon Elasticsearch Service
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Amazon OpenSearch Service vs. IBM Security QRadar and other solutions. Updated: September 2025.
872,846 professionals have used our research since 2012.