Workspace ONE Intelligence Reviews

Name: Workspace ONE Intelligence
Brand: Omnissa
Rating: 4.0 (3 reviews)

4.0 out of 5

3 reviews
100% willing to recommend

1,297 followers

What is Workspace ONE Intelligence?

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Workspace ONE Intelligence is the #5 ranked solution in top Mobile APM solutions and #46 ranked solution in APM tools. PeerSpot users give Workspace ONE Intelligence an average rating of 8.0 out of 10. Workspace ONE Intelligence is most commonly compared to Dynatrace: Workspace ONE Intelligence vs Dynatrace.

Buyer's Guide

Application Performance Monitoring (APM) and Observability

May 2025

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Helped 854,618 peers since 2012

Featured Workspace ONE Intelligence reviews

Muhammad JunaidJawed

Sr. VDI Engineer at Afiniti.com

The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

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Abhishek Dhuri

Technical Lead at Ascendion

It is very easy to install. That's not an issue. One guy is enough for the deployment of Workspace ONE Intelligence. Like, it depends upon the environment. If in a queue environment, where in my previous environment, I managed Asia's largest healthcare console, Workspace ONE console. So, there are almost 50 to 60 servers out there. So in that scenario, we require at least two to three people for installation and application. But in a normal environment, in a normal organization, if, like, five to six servers are there, then one person is more than enough to upgrade or install that. The deployment took a few hours. If any organization that uses Workspace ONE, the installation or the device licenses at that time, but the ANC will come automatically. So it depends upon the organization it will differ. Someone prefers the higher support. Some prefer only normal support. So, maintenance depends upon that. Integration is also very easy. If you know what other tool needs to be integrated, then it is very easy. The documentation is already available in Workspace ONE, and you can integrate that.

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Manjeet Nishad

Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.

Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.

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Workspace ONE Intelligence mindshare

Product category:

As of June 2025, the mindshare of Workspace ONE Intelligence in the Application Performance Monitoring (APM) and Observability category stands at 0.1%, up from 0.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Last updated May 28, 2025

Valuable Features

"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

Room for Improvement

"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

Pricing

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.

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Learn more about Workspace ONE Intelligence

When milliseconds can cost you millions, Apteligent reveals operational and usage trends, uncovers issues, and analyzes behaviors. This allows you to continuously improve apps, keep users happy, and put your mobile business at the top of its game.

Workspace ONE Intelligence was previously known as Apteligent, Crittercism.