Amazon CloudWatch vs Workspace ONE Intelligence comparison

Amazon Web Services (AWS) and Omnissa are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #14 with an average rating of 8.1, while Omnissa is ranked #47 with an average rating of 8.0. Amazon Web Services (AWS) holds a 1.2% mindshare in APM, compared to Omnissa’s 0.4% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Omnissa users who would recommend it.

Amazon CloudWatch

Read 48 Amazon CloudWatch reviews

5,102 Views
2,653 Comparison Views

90% willing to recommend

Workspace ONE Intelligence

Read 3 Workspace ONE Intelligence reviews

770 Views
732 Comparison Views

100% willing to recommend

Amazon CloudWatch

Workspace ONE Intelligence

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon CloudWatch and Workspace ONE Intelligence based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon CloudWatch vs. Workspace ONE Intelligence Report (Updated: March 2026).

Buyer's Guide

Amazon CloudWatch vs. Workspace ONE Intelligence

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Application Performance Monitoring (APM) and Observability

14th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Log Management (13th), Cloud Monitoring Software (13th)

Workspace ONE Intelligence

Ranking in Application Performance Monitoring (APM) and Observability

47th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Mobile APM (5th)

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.2%, down from 1.6% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.2%
Workspace ONE Intelligence	0.4%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

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Manjeet Nishad

Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.

Automation and custom reporting impress while support resolution needs improvement

Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't currently a need for improvement. Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days. The main issue is the time to resolve problems, not the time to response, which is adequate.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."

"The solution offers very detailed metrics for their services."

"It's stable, the performance is good, it's reliable, there are no bugs or glitches, and it doesn't crash or freeze."

"You can automate actions or use AWS functionalities like auto-scaling, where you can configure the metrics to add more nodes if the threshold is exceeded."

"The portability that we have in Amazon is great."

"What I would advise anyone looking into using Amazon CloudWatch is to go for it especially when you're on the AWS environment."

"The solution gives us very good real-time data."

"The solution effectively monitors golden signals like CPU, page requests, and queues."

More Amazon CloudWatch pros

"Integration is also very easy."

"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

"I would rate Workspace ONE Intelligence nine out of ten."

Cons

"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."

"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."

"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."

"The integration with third-party tools must be made easier."

"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."

"Amazon CloudWatch's pricing needs improvement."

"Right now, in relation to monitoring services, there are too many services and too many metrics per service."

"Adding conditional expressions would enhance its functionality."

More Amazon CloudWatch cons

"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."

"Windows devices management needs improvement."

Pricing and Cost Advice

"Amazon CloudWatch is a cheap solution."

"I consider it as a medium-priced solution."

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."

"It is a free-of-charge service."

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."

"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."

"The solution is expensive."

More Amazon CloudWatch pricing and cost advice

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Transportation Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	24

No data available

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

No specific setup costs were mentioned.

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What needs improvement with Amazon CloudWatch?

See all answers

What is your primary use case for Amazon CloudWatch?

Amazon CloudWatch is a very small service that AWS provides. It is a monitoring service for applications within the AWS cloud, and we can integrate external applications using the APIs or SDK. The ...

See all answers

What is your experience regarding pricing and costs for Workspace ONE Intelligence?

Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...

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What needs improvement with Workspace ONE Intelligence?

See all answers

What advice do you have for others considering Workspace ONE Intelligence?

Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...

See all answers

Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 9% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 6% of the time

Zabbix vs Amazon CloudWatch

Compared 4% of the time

Dynatrace vs Amazon CloudWatch

Compared 4% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

More Amazon CloudWatch Competitors

New Relic vs Workspace ONE Intelligence

Compared 22% of the time

Splunk AppDynamics vs Workspace ONE Intelligence

Compared 21% of the time

Dynatrace vs Workspace ONE Intelligence

Compared 12% of the time

POWERHOUSE Application Performance Monitoring vs Workspace ONE Intelligence

Compared 12% of the time

Epsagon vs Workspace ONE Intelligence

Compared 11% of the time

More Workspace ONE Intelligence Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

March 2026

Download Amazon CloudWatch product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

March 2026

Download Workspace ONE Intelligence product report

Also Known As

No data available

Apteligent, Crittercism

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Get insights, guidelines, and preferred outcomes that will help you deliver the best possible mobile experience for your customers and help make your mobile business successful like never before.

When milliseconds can cost you millions, Apteligent reveals operational and usage trends, uncovers issues, and analyzes behaviors. This allows you to continuously improve apps, keep users happy, and put your mobile business at the top of its game.

Omnissa

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

Buyer's Guide

Amazon CloudWatch vs. Workspace ONE Intelligence

March 2026

Free Report: Amazon CloudWatch vs. Workspace ONE Intelligence

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