Amazon CloudWatch vs Workspace ONE Intelligence comparison

Why PeerSpot?

Amazon Web Services (AWS) and Omnissa are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #24 with an average rating of 7.7, while Omnissa is ranked #37 with an average rating of 8.5. Amazon Web Services (AWS) holds a 1.0% mindshare in APM, compared to Omnissa’s 0.6% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Omnissa users who would recommend it.

Amazon CloudWatch

Read 49 Amazon CloudWatch reviews

8,759 Views
4,467 Comparison Views

90% willing to recommend

Workspace ONE Intelligence

Read 4 Workspace ONE Intelligence reviews

2,164 Views
2,056 Comparison Views

100% willing to recommend

Amazon CloudWatch

Workspace ONE Intelligence

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon CloudWatch and Workspace ONE Intelligence based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon CloudWatch vs. Workspace ONE Intelligence Report (Updated: September 2026).

Buyer's Guide

Amazon CloudWatch vs. Workspace ONE Intelligence

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (19th), Cloud Monitoring Software (14th)

Workspace ONE Intelligence

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Mobile APM (6th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.0%, down from 1.7% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Amazon CloudWatch	1.0%
Workspace ONE Intelligence	0.6%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Azam S M

Infrastructure Lead at Danat Fz LLC

Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration

Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.

Read full review

reviewer2788500

Network Operations Engineer at a media company with 1,001-5,000 employees

Proactive monitoring has transformed compliance checks and reduces help desk tickets daily

During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to, on a real-time basis, understand the capacity utilization and the latency aspects, and, to that extent, we can now know the productivity of the tests and if the development team has increased them in any way."

"It's a very simple logging system."

"The most valuable feature of Amazon CloudWatch is the monitoring and UI."

"The solution gives us very good real-time data."

"Amazon CloudWatch is a cheap and easy-to-use solution."

"The monitoring features are valuable."

"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."

"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."

More Amazon CloudWatch pros

"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."

"Integration is also very easy."

"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."

"I would rate Workspace ONE Intelligence nine out of ten."

Cons

"It's not very intuitive. It doesn't have drag-and-drop functionality to trigger actions from notifications."

"Improvement of SSSD logs would be beneficial."

"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."

"The solution should provide human-readable metrics."

"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."

"The dashboard of Amazon CloudWatch is not very customizable right now."

"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."

"It is hard to configure; it is not a straightforward tool."

More Amazon CloudWatch cons

"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."

"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."

"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."

"Windows devices management needs improvement."

Pricing and Cost Advice

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"The tool is not expensive."

"Amazon CloudWatch is a cheap solution."

"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."

"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."

"The pricing can be considered reasonable, especially when already operating on a cloud platform."

"It is a free-of-charge service."

"The product's cost is relatively inexpensive."

More Amazon CloudWatch pricing and cost advice

"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

13%

Manufacturing Company

13%

Construction Company

13%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	26

No data available

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?

The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...

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What needs improvement with Amazon CloudWatch?

For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...

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What is your primary use case for Amazon CloudWatch?

My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...

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What is your experience regarding pricing and costs for Workspace ONE Intelligence?

Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...

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What needs improvement with Workspace ONE Intelligence?

See all answers

What advice do you have for others considering Workspace ONE Intelligence?

My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...

See all answers

Comparisons

Zabbix vs Amazon CloudWatch

Compared 5% of the time

Datadog vs Amazon CloudWatch

Compared 4% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 4% of the time

Google Cloud's operations suite (formerly Stackdriver) vs Amazon CloudWatch

Compared 4% of the time

Grafana vs Amazon CloudWatch

Compared 3% of the time

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Splunk AppDynamics vs Workspace ONE Intelligence

Compared 18% of the time

New Relic vs Workspace ONE Intelligence

Compared 18% of the time

Epsagon vs Workspace ONE Intelligence

Compared 11% of the time

Dynatrace vs Workspace ONE Intelligence

Compared 6% of the time

POWERHOUSE Application Performance Monitoring vs Workspace ONE Intelligence

Compared 5% of the time

More Workspace ONE Intelligence Competitors

Product Reports

Buyer's Guide

Amazon CloudWatch

October 2026

Download Amazon CloudWatch product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

Download Workspace ONE Intelligence product report

Also Known As

No data available

Apteligent, Crittercism

Overview

Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.

Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.

What features does Amazon CloudWatch offer?

Seamless Integration: Works effortlessly with AWS for cohesive service management.
Advanced Metrics: Provides detailed monitoring of CPU, memory, and more.
Real-time Monitoring: Offers up-to-the-minute alerts on infrastructure status.
Dashboards: User-friendly and informative for quick insights.
Automation: Supports task automation for efficient troubleshooting.

What benefits does Amazon CloudWatch provide?

Cost-effectiveness: Efficient resource monitoring without high costs.
Scalability: Easily adapts to growing infrastructure needs.
Security: Strong protocols for safe monitoring activities.
Improved Performance: Enhances application insights and operational efficiency.
Operational Insights: Provides comprehensive logging and performance analysis.

Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.

Amazon Web Services (AWS)

Workspace ONE Intelligence provides comprehensive insights and automation capabilities. It offers advanced analytics to streamline operations and enhance productivity through contextual intelligence and automated workflows, making it an ideal choice for businesses seeking to optimize resource use.

Focusing on data-driven decisions, Workspace ONE Intelligence delivers crucial analytics that improve security, compliance, and operational efficiency. Businesses leverage its powerful tools to automate processes and gain visibility into their IT environments. This platform enables companies to harness data effectively, leading to improved decision-making and resource allocation.

What are the standout features of Workspace ONE Intelligence?

Automation Workflows: Simplifies repetitive tasks, enhancing productivity.
Unified Data Aggregation: Provides a consolidated view of data across devices and applications.
Advanced Analytics: Delivers actionable insights into device performance and security risks.

What benefits and ROI can users expect when reviewing?

Increased Efficiency: Automation reduces manual overhead, saving time.
Enhanced Security: Comprehensive analytics identify potential threats early.
Cost Savings: Streamlined processes result in more effective resource allocation.

In finance, Workspace ONE Intelligence is used to manage sensitive client data securely, while in healthcare, it ensures compliance and seamless operation of medical devices. Retailers use it to optimize inventory and improve customer experiences through data-driven insights.

Omnissa

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego

Buyer's Guide

Amazon CloudWatch vs. Workspace ONE Intelligence

September 2026

Free Report: Amazon CloudWatch vs. Workspace ONE Intelligence

Find out what your peers are saying about Amazon CloudWatch vs. Workspace ONE Intelligence and other solutions. Updated: September 2026.

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