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Azure Monitor vs Workspace ONE Intelligence comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Cloud Monitoring Software (10th)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
4
Ranking in other categories
Mobile APM (6th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 1.9%, down from 4.9% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor1.9%
Workspace ONE Intelligence0.6%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Proactive monitoring has transformed compliance checks and reduces help desk tickets daily
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healing at scale. The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information. There's also a skill gap in teams, an over-automation risk, integration challenges, licensing and cost concerns, cultural resistance, and limited real-time action adoption due to the hybrid environment's complexity. If I could change just one thing about Workspace ONE Intelligence, even something small, it would be to make automation adoption simpler and safer, which would ease my workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good and helpful...The initial setup is easy."
"Azure Monitor is very stable."
"The solution's most valuable features are its ease of use and support for multiple environments"
"It is a helpful tool and provides proactive information about the infrastructure."
"I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services. It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor."
"Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"Workspace ONE Intelligence has significantly impacted my organization overall by shifting the operation from reactive to proactive IT, reducing the help desk load, providing a stronger security posture, improving visibility across the enterprise, automating routine IT work, especially in banking-specific contexts, enhancing employee productivity, and optimizing costs, leading to a cultural shift in IT teams."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"I would rate Workspace ONE Intelligence nine out of ten."
"Integration is also very easy."
 

Cons

"This is a good product but it is not very user-friendly at this stage."
"In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users."
"n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler."
"have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down."
"Azure Monitor could improve network performance monitoring and make it more advanced."
"They need to work with other cloud providers - not just Azure."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"Windows devices management needs improvement."
"The biggest friction point I hit with Workspace ONE Intelligence is the high complexity of setup, along with data overload, which presents too much information."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"The solution is expensive, but it is worth the price."
"Azure Monitor is one of the more cost effective solutions on the market."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"It's a costly solution"
"The cost of Azure Monitor application performance should be less expensive."
"I would rate Azure Monitor a two out of five for affordability."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
Comms Service Provider
13%
Manufacturing Company
13%
Construction Company
13%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
No data available
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
During implementation, we identified some features that I'm not actually using today, such as advanced predictive analytics and Digital Employee Experience scoring, along with real-time self-healin...
What advice do you have for others considering Workspace ONE Intelligence?
My advice to someone considering Workspace ONE Intelligence, who has a similar workflow to mine, is to start small and not attempt a big bang approach. Focus on outcomes, not just features, invest ...
 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Azure Monitor vs. Workspace ONE Intelligence and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.