Windward Core Reviews

Our primary use case is solely for document generation. We generate contracts for one of our customers and us. The contract gets generated from a database of terms and conditions that are stored in a MySQL database. They are hundreds of pages typically with many products organized per category and the product definitions are in there. A three-page template can generate hundred-page contract documents, which is very handy.

We're generating documents on a desktop computer but we're planning to move it to a server-side generation. We have 3 designer seats so that three people can make edits to the template.

In addition to generating the Word document from the database, we generate dashboards that we look at in Excel and Tableau. It enables us to have tighter knowledge of a working process by virtue of those dashboards, which formerly had to be edited by hand.

Our banking industry clients, as they're using our system, have a need to generate documents that give them some flexibility that are unique to the clients' needs and to the circumstances at hand. But at the same time, they want consistency so that they're not breaking any regulations.

That's exactly what the Windward team provides us: that ability to have consistent generation of documents, but at the same time to give the end-user some flexibility to create whatever they need to, based on their particular circumstances.

Windward is a critical component of our next-gen solution. The solution was built around our legacy environment because we wanted to make sure that we could migrate as many clients over to it as possible, without causing disruption. Windward was a critical component of that functionality. We built it knowing full well that we would want to have Windward be a part of it going forward.

We decided to integrate Windward so closely with our next-gen product, in part, because we've had years of success with it in the field. It's been proven to deliver exactly what we want and exactly what we'd expect out of a solution. That was the biggest driver for us. It just flat out delivers.

I wouldn't say it necessarily improves our organization; it does so for the clients that we work with. Some of the facts I've heard include that we've been able to save our clients between 20 and 40 percent of their time in developing these documents. They're able to build them once, make the modifications they need to, if they have to, and they're consistent. It's been a really positive experience for them. I had one client who said they're seeing upwards of 60 percent improvement in terms of the time and effort needed to generate the documents that they need to for their clients. When you think about that as a part of the process, it's pretty impressive.

What ends up happening from our clients' perspective is that they're actually able to have their business users use it, versus having their IT teams involved. Anytime you can keep the IT team focusing on infrastructure and network connectivity and performance that's great. Then, the business users can build what they need and can focus on the business side of things. Also, things aren't "lost in the translation" from business to IT. A business user could express, "Well, I needed X, Y, and Z," to a particular IT person, but that person may not truly understand exactly what it is that they're trying to accomplish. If the business user can focus on doing that work, that's a huge win for them. It helps them be so much more successful in implementing their true business needs.

I integrate Windward in software solutions and have done so for customers that work in the financial industry.

In general, I don't deal with the customer regarding commercial issues related to Windward. The idea is that Windward handles financial contact with the customer and they tell the customer that for training, for integration, or for questions about Windward for their particular application, there is a company available in Europe that can assist them with service training and onsite service. This is what I have been doing for the last five months for a customer in the Netherlands. My company acts as an independent after-sales consulting company. If the customer wants to have training on Windward or the customer wants to have somebody make templates, that's where I come in.

An example of one of my customers' use cases for Windward is that if you go to the bank and ask for a loan, they will ask you questions like your name, your birth date, your address, what kind of job you have, how long you worked there, how much money you make a year, etc. At some point, my customer — the bank — will want to print a document for you of five, 10, or 15 pages where everything is written, including all the terms of the loan, so you will have it all on paper. What we do with Windward is we create all these pages and, depending on the input parameters we get from the bank's software, we create a Word or a PDF document which the bank can give to you.

Any document that is, in principle, standardized, but each version needs to be a little bit different, can be created with Windward.

My current project, for a company in the Netherlands, is a large one. I expect it will take six months. The project includes producing an 80-page book for each of their customers, a book with 24 tables and 35 charts and all kinds of different options. But there are also some very simple pages in it. To create this book we are creating a .txt file with almost 12,000 lines.

The cost to the client is about €10,000 a month. They have said if they had to do this by themselves, it would cost them two or three months of training to get them to the level to be able to do what they need done. They have said that employing me, with my experience, to do the job for them, is a cheaper solution than if they were to do it by themselves. It may be that they don't have the right personnel available or they don't have the time, but they want to move on with their project.

There is no maintenance for the solution, except if the client wants to make a change. All the tables and all the charts that we have created for this big book change dynamically, depending on the data based in Excel. That makes Windward is a great solution.

And for such a short project, a project of six months, it doesn't make sense to move it to China or to India because you always have a language problem. These documents have to be generated in Dutch and other ones have to be generated in English or French.

Another benefit for my customers is the savings. My customer could, for example, be a company that sells electricity to one million people or 10 million people and its customers have to receive an invoice every month. No such company will employ typists to type the invoices with the customer's name and the amount due and how much electricity the customer has used. That is all done automatically with Windward. These documents are nearly the same for each of the 10 million customers, but the name, address, and amount owing are different. All the rest — the "Thank you very much" and other standard text — is the same. The more invoices the company has to print out, the more it saves. There is a certain moment where such a company, because of its size, has to do everything automatically.

We are a software company. We put out a payroll and personnel software package. We use it to write all our package reports, and we allow our clients to make their own custom reports with it, as well.

This is a tough question, because we are a software vendor, and we use it as an add-on to our software to write the reports for it. It's improved our software, but it hasn't really improved our company.

Of course, we use our own software to do our own HR and payroll, but we don't use Windward to do financial reports. We use whatever is in the financial software that we use.

Transforming our reports, that are natively in JSON format, to have a human-readable format associated with them.

It completely offloaded a needed component of our platform, providing tools that we would have had to develop internally. We didn't need to reinvent the wheel for a part our business that is ancillary.

I create Windward templates for the Otis Elevator company. These templates are for complicated specifications and proposal documents that our sales reps use for selling elevators. The end result of these Windward templates are documents that perfectly fit the concept of "putting your right foot forward."

Our primary use is for the sales reps to build these documents, based upon XML files created in the background on our document server. Our secondary use is for the public to be able to generate elevator specifications from Otis.com.

We used another process for doing this, previous to Windward that was absolutely terrible and support was practically non-existent. The documents used by our sales force are critical and examined very closely by our customers. They need to foster confidence in our product and company. 

Previously, our reps had to spend a lot of time tweaking/fixing an imperfect document and fussing with nested tables. Thanks to Windward, our documents need very few tweaks and are usually "customer-ready" right out of the box. Most of the tweaks are only to make the documents unique to an office. 

The primary use case is for report automation.

It has streamlined a lot of our reporting processes. Windward gives you the ability to have a centralized reporting platform. There are many applications out there that have their own reports. Windward provides a centralized enterprise solution. For example, I had a program that I had written, which needed print capabilities. With the Windward interface, I was able create a different report platform inside of this new application leveraging Windward. Then, within a day or two, I had reports coming out of the new system, using the existing Windward platform.

• From an efficiency perspective, it is obviously top-notch. 
• From an integration perspective, they provide the code for you to easily integrate with existing applications. 
• From a business perspective, it only makes sense to use Windward as your one centralized automated reporting platform.

As a systems integrator, Windward has been key to our getting acceptance for proposed projects. In fact, I often find myself pitching Windward to clients who are looking for some sort of automation, regardless of whether that requirement means a non-technical user or a technical user is involved. At this point, Windward is our go-to solution for any sort of document automation or reporting that is required by a prospect or a client of ours.

There are a couple of scenarios that we typically encounter. One is somebody that the client or prospect has already looked at Windward and has some familiarity with it, but they don't really understand how they can incorporate it into their environment or how they can leverage it for their business needs. The other one would be somebody who has never heard of Windward. They are looking for a solution and we can leverage Windward as an opportunity to earn their business.

For example, a client I was working with was working on a platform, and that platform had a very rudimentary reporting mechanism. When you went to that platform and wanted to request a report, there were a lot of parameters that you were forced to put in. The report wasn't in any sort of format. Customizing a report to the client's needs was very cumbersome. We were able not only to meet the requirements that the client wanted, but we were able to circumvent the existing reporting platform, bypass it, and leverage Windward to output the reports. That's a clear example of how we were able to integrate Windward into an existing software application.

We use it internally for outputting various types of reports. I have demonstrated that to existing clients and prospects. Anytime they're looking for this type of solution, I simply let them know that we're "eating our own dog food" here and show them how we're using it. That has really gone well for us because it demonstrates that we have knowledge of doing the integration of the product and that we have knowledge of the product — we've got resources on staff who understand the technology and how to put something together from a reporting perspective. 

It really showcases the fact that it is something that's relatively easy to use. Creating a report using some reusable components is what helps us drive our business from a reporting perspective. It has helped us tremendously when we are prospecting, and when we need to show some demos we've got something readily available that we can show.

Working with Windward as a company has helped to increase our business. As part of the partnership that we have, what Windward does is sell its product and what we do is integrate that product with existing platforms. Nine out of 10 times, Windward will get a request from a prospect in which they ask for a certain type of scenario. Windward will refer that prospect to us and we will work with Windward team, in almost a presale or sales-enablement mode, to help address any type of business concerns that the prospect may have. Whether it has been an integration or it's a technical issue, we have worked together with Windward to help solve problems for prospects.

In fact, we had one just recently where there were certain requirements that were not native to the Windward platform, but Windward was quick to say this is something that we could integrate with our product, should the need arise. From a support perspective, Windward is great because they're willing to adapt and change, based on customer requests that are coming in. As we work together as a team, it's a handshake. We'll help them out on certain requests that come in that are unique for them and, in turn, we'll do the same when we've got a reporting platform or a technical issue that we need to deal with where Windward can get involved.

Before working with Windward, we were doing a lot of custom software development. That is a lot harder to sell than trying to leverage an off-the-shelf product. Working with Windward has probably increased our revenue by at least 200 to 300 percent. 

We're working very extensively with them. It's now at the point that I have a cadence call with one of their salespeople every two weeks, just to ensure that we talk about anything that's coming into my pipeline or their pipeline and to see where we can help each other out.

Winward Studios is integrated within our solution for the development of validation documentation. As part of our solution, Windward is at the core of validation test script development where we combine expected results and actual results of validation documentation. Our clients require the ability to also use their custom-developed document templates which feature their own headers, footers, and boilerplate content. Using Winward, we have the ability to assemble and create new documents quickly.

We use Windward for generating documentation for validation projects. We do computer systems validation. Validation is a software testing methodology used by life sciences companies, and we generate hundreds and hundreds of documents.

When generating documents from information in a database, it's very important to be able to quickly generate them with established templates. That's where Windward sails, because Windward allows you to pick a document template. In a regulated industry, everything starts with a template and it is super-important that information be entered into templates exactly the way the template is laid out. Failure to do results in being noncompliant and there are fines associated with that. In a regulated industry, it's a hugely important point.

If it's just you using Microsoft Word, it's probably not such a big deal. But in our industry, it's a pretty big deal to be able to do that. Windward's ability to allow users to tag documents quickly and easily, and to publish them into SharePoint or whatever your doc management system is, is huge. That's how we use it.

It also helps free up developers for other tasks. Before using Windward, we had an army of people trying to make this happen. Windward has saved us both time and money because we don't have to deal with trying to get the right template to the right person, trying to get the right information into it, going from database to database. That was the major issue prior to Windward.

It saves our customers tons of money. Because each customer we work with is different - there are no two life sciences companies that do things the same way - it's difficult to put the savings into a dollar figure. But let's say I'm generating a test script. In a manual paper world, if I were to open up a Word document and create a test script, it would take about 45 minutes on average. Using the Windward system it takes six to ten minutes. It has reduced document preparation time by over 60 percent.

We use it to add personalization or conditional content to documents. Validation is, in fact, that personal content. Before using Windward, we did it on paper. We would go to Microsoft Word and start typing, and it would take 45 minutes per test script. If you think about how many tests scripts there are for an average project - about 400 test scripts - it's a significant reduction in time and money. If you wanted to add a dollar figure to that, multiply that time savings by $165 an hour. It's a significant savings.

If we didn't have the Windward system it would be hugely impossible for us to do what we do. We try to save our clients time and money and, using the Windward system, we're able to do that. If we didn't have Windward it would be virtually impossible because we'd have to do it all by paper.

Winward has allowed us to save our clients both time and money. During the validation process, we create lots of documentation. One of the biggest challenges is that validation is time-consuming. We create per project over 500+ documents. The format of the documents is key. Windward allows us to format documents to each customers specifications to ensure compliance. The key feature is that it allows us to create multiple documents in rapid fashion saving both time and money for greater accuracy.