Service and Support
VMware Software Defined Storage's customer support is highly rated, often described as awesome and among the best. Customers appreciate the responsive technical assistance, available via calls and emails, and find the team well-trained. Ratings range from six to nine out of ten, indicating general satisfaction. While praised for service, cost is a noted concern, leading some customers to explore more affordable offerings.
Deployment
Initial setup of VMware Software Defined Storage is considered easy if users possess sufficient knowledge. Vendors often aid customers, particularly in Pakistan. While deployment varies due to differing customer requirements and infrastructures, knowledgeable teams can complete it promptly. Some installations, especially in greenfield scenarios, are straightforward, involving a simple process. Deployment may take a few days to a month depending on infrastructure complexity. Typically, deployment requires one to three IT architects, particularly for large enterprises.
Scalability
VMware Software Defined Storage scales efficiently across various infrastructures. With no direct user interaction, it transparently serves infrastructure needs. Administrators typically manage it, and while scaling is feasible, costs can be high. It excels in expanding operating systems without needing extra hardware, benefitting large organizations. Its scalability supports numerous installations, enabling resource expansion horizontally. Companies appreciate its scalability, particularly in partnerships with server providers like Dell and Lenovo, facilitating server conglomeration with extended capacity.
Stability
VMware Software Defined Storage is praised for its strong stability, with users rating it highly despite minor initial setup issues. It suits smaller operations well, though may present challenges in large data centers. Systems have run smoothly for years without service interruptions, even during hardware changes. Users mention it promises 99.999% availability. Most experiences align with this promise, yet they acknowledge the potential for rare downtime.
