Trend Micro ServerProtect is valued for features like virtual patching, virtualization, centralized administration, and anti-malware capabilities. Users appreciate its ease of use, cloud management, and efficient policy setting. The inclusion of Data Loss Prevention, minimal false alarms, and insightful real-time information enhances security. The flexible licensing model and competitive pricing are also significant factors. The user-friendly console and strong detection capabilities are highlighted, ensuring secure operations without needing multiple agents for virtual machines.
- "Technical support is top-notch; even in cases where we require additional capabilities, we pass that as a recommendation and they have been able to work with us."
- "The excellent integration of Trend Micro ServerProtect with cloud platforms has benefited my organization through increased flexibility, allowing control of both on-premise and cloud environments through a single console, which provides a significant advantage to the solution."
- "The staff went above and beyond to make sure our experience was unforgettable, accommodating every request with a smile and genuine care."
Trend Micro ServerProtect needs improvements in management console ease, cost efficiency, and enhanced notifications. Users desire better integration, separate server-client protection, and an upgraded dashboard with analytics. There is a call for streamlined policy setup, predictive analysis enhancements, and internal sandbox features. SMS alerts, intrusion prevention, and more EDR visibility are requested. Users noted the need for deployment ease, documentation, and improved threat detection capabilities. Pricing competitiveness is also a consideration amidst rising market competition.
- "From my perspective, predictive analysis is an area for improvement. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal."
- "It's more about awareness and maintaining competitive pricing because competition is growing."
- "Sometimes I try to find the real source of why there is a message, but I cannot determine if it is beneficial because I am missing deeper information."
