Trend Micro ServerProtect Reviews

Our primary use cases are for the Malware protection and loss prevention, DIP. We have this deployed on-prem and also on cloud. I'm an information technology security assistant manager and we are customers of Trend Micro ServerProtect.

I liked that we could set the policy and quarantine any malware coming in. The solution is easy to use and it's reasonably priced. In terms of its capabilities for software protection, it covers our needs. 

I would like to see a Sandbox type of feature included. There are several features we don't use because they need some add-ons and some we'd like to see that are not included such as an intrusion prevention system. Having such a feature would mean that we wouldn't need to be dependent on the firewall. 

We've been using this solution for seven years. 

We've had a few issues but they're quite small. Sometimes there are problems with the configuration and we need to contact technical support. 

We're satisfied with the technical support. 

The initial setup is straightforward, it's just a matter of following the step-by-step instructions. 

Licensing fees are fair for this solution. 

I recommend this solution and rate it an eight out of 10. 

We use this product to protect our server and at the same time, we use it to monitor the DLP.

The most valuable feature is Data Loss Prevention (DLP).

This solution easy to use.

I would like to see SMS notifications sent as alerts, in case we do not have access to our email. This way, we would know who is copying information outside of our data center.

When malicious activity is detected, the packets should be removed from the traffic and saved on our server for analysis.

We have been working with this solution for almost five years.

We have not had any issues in terms of stability.

Scalability has not been a problem.

We have enough support and we are satisfied with it.

Pricewise, this product is okay. I can't say that it is a problem for our company, but I have noticed that the price increases every year.

I would rate this solution an eight out of ten.

Primary use case for the solution is to provide our employees with endpoint security. We install it on their endpoint, deploy and manage it. Traffic size is quite small, with less than 40 workstations in our network and our aim is to begin offering it to our clients as an option. There are two of us in the company who maintain it - one IT person and myself and the solution is running 24/7. We are customers of Trend Micro ServerProtect and I'm a cybersecurity engineer. 

I like the fact that you can manage the solution from the cloud, so you don't have to be in the office to access the management console.

I don't think there are really any large areas of concern for me right now although it would be helpful if the endpoint security had a vulnerability scanner for management solutions built into it. It would mean that if, for example, a system had different patches it would also be able to report that to you.

I'd like to see more modules. The vulnerability management feature would be something I'd like to see in the next release so that most endpoint software had a patch management or a vulnerability management. It would mean that you would not have to rely on two different agents and workstations, one for patching and one for security. I believe Fortinet has this. 

I've been using this solution for one year. 

The solution is stable. Initially, some of our users complained that Micro Point was slowing down their system. That hasn't happened in the last four or five months so it may have been connected to their systems.  

We haven't yet tested the solution for scalability.

We're very happy with the technical support, they respond quickly and are very helpful.

I've used Sophos a lot and have more experience with it. I prefer the Sophos portal, I think it's easier to use than Trend Micro in terms of navigating to a management portal. Sophos is actually pretty easy to deploy. I haven't deployed Trend Micro so I can't say how easy it is. Trend Micro could perhaps be more intuitive.

I think all the solutions for endpoint protection are quite good, so if someone is looking for a product they should check the pricing because that's where the major difference is. Most of the solutions get the job done and they are good at detecting threats 

I would rate this product an eight out of 10. 

Smart Protection is a suite from Trend Micro for endpoint antivirus, called Apex One. It comes with sandbox and we also use the mail protection and the mail host gateway, which is part of the same bundle. It allows us to protect the OneDrive and SharePoint, and emails too.

The price of the product could be improved, other than that it's a perfect solution. 

I'd like to see an enhanced dashboard in the next release. Previously, when we used it as an on-prem solution they offered us the reporting server, which was amazing. We were able to get a weekly report that could be customized. When we moved to cloud this feature wasn't available so the dashboard needs to be enhanced a little bit. It's also lacking analytics and a machine learning technique.

We've been using this product for five years. 

I had some issues with technical support early on, there were some delays and I had difficulties raising a ticket with them. I haven't needed to use them in the past two years, so it's hard to comment - perhaps things have improved. 

I had initially looked at moving to Microsoft this year but unfortunately, the price was too high so we stayed with Trend Micro. 

I would recommend this product to anyone. I don't have any issues with it. 

I would rate this product a nine out of 10. 

We primarily used the solution for endpoint protection.

We've decided to change to a different solution. We liked Trend Micro, however our colleagues in the United States used Cylance as their primary endpoint protection.

When we looked at Cylance, in comparison to Trend Micro, there are some features that seem to be better on Cylance than on Trend Micro. Cylance offers, for example, an easier management console and some functions are easier to implement.

Trend Micro is a little bit complicated when it comes to setting up special policies.

You need to look deeper for special features, as it's not as obvious as Cylance, for example, which allows you to find items with just one click.

I've been using the solution for eight years.

We never had issues with stability.

We never had issues with scalability.

Technical support was perfect.

The pricing of the solution is reasonable. Often, Trend Micro will quote a price, and if you say it's too much, at the last minute they will reduce the offer dramatically. There are no additional costs over and above the licensing.

We use the on-premises deployment model.

We never got to test the cloud, but I believe there was a big advantage to using the cloud.

I'd rate the solution eight out of ten.

I use this solution for data blocking, software protection, and frame protection. 

We like that we can connect servers to client's PCs. 

I would like to see separate protections of my server and my client. There are other solutions out there that do this. 

We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming. 

We also looked at Kaspersky. 

ServerProtect is used for protecting servers and networks.

Probably more notification options. Notifications are not very good with Trend Micro. So, a bit more notification functionality needs improvement. 

I have been using this solution for a year now. I am using the latest version. 

It's stable.

Not for very large organizations but for small to medium-sized ones. Around 50 users are using ServerProtect.

It depends on the number of people in the organization, but two would be enough.

It's very straightforward. It probably took a few minutes, two or three minutes at most.

I did it myself. It was fairly straightforward. Just open the executable file, execute it, choose the desired location for saving it, and finally, reboot. However, the deployment depends on the organization's size. Two people would be sufficient for the deployment process. So, just one support staff and one manager.

It's a monthly license. It's fairly cheap compared to other solutions.

I almost used CrowdStrike and SentinelOne.

I would definitely recommend using the solution. I would rate it an eight out of ten.