Trend Micro ServerProtect vs Trend Micro Smart Protection comparison

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Executive Summary

We performed a comparison between Trend Micro ServerProtect and Trend Micro Smart Protection based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Trend Micro ServerProtect vs. Trend Micro Smart Protection Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward.""The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""The stability is very good.""Ability to get forensics details and also memory exfiltration.""It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain.""Exceptions are easy to create and the interface is easy to follow with a nice appearance.""he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""The price is low and quite competitive with others."

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"The most valuable features are the anti-malware and antivirus capabilities.""Performance is very good.""It helps us quickly address potential issues and provides us with valuable insights.""Virtual Batching and the intelligent anti-malware components are valuable security tools.""Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better.""The most valuable feature is Data Loss Prevention (DLP).""ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions.""It can be managed from the cloud."

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"As a Japanese company, it doesn't have any restrictions on usage in our country.""We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions.""We do get notifications, which are helpful.""The scalability works well.""The most valuable feature of the solution is its simplicity.""Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye.""The stability is good and I like the level of performance I can get."

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Cons
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""We find the solution to be a bit expensive.""The solution should address emerging threats like SQL injection.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""ZTNA can improve latency.""The only minor concern is occasional interference with desired programs."

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"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility.""The cost is very high and it should be lower to be more competitive.""No built-in vulnerability scanner for management solutions.""Lacking analytics and a machine learning technique.""Trend Micro is a little bit complicated when it comes to setting up special policies.""One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are.""There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions.""Could include additional features such as an intrusion prevention system."

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"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud.""We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.""Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions.""In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.""The web filtering could be improved.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.""Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that.""The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."
  • "Pricewise, this product is okay."
  • "This product has an annual subscription, but also offers MSP options."
  • "In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."
  • More Trend Micro ServerProtect Pricing and Cost Advice →

  • "We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
  • "This solution provides good value for the price."
  • "The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
  • "Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:The initial setup is very straightforward.
    Top Answer:It's a monthly license. It's fairly cheap compared to other solutions.
    Top Answer:Probably more notification options. Notifications are not very good with Trend Micro. So, a bit more notification… more »
    Top Answer:The most valuable feature of the solution is its simplicity.
    Top Answer:The solution is a little bit expensive in comparison to other traditional tools like ESET, Symantec, or McAfee; there… more »
    Top Answer:The solution’s technical support is not very good and could be improved.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Siemens
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Security Firm5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company30%
    Transportation Company20%
    Comms Service Provider20%
    Hospitality Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm12%
    Government11%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company20%
    Comms Service Provider16%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company8%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business64%
    Midsize Enterprise14%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    REVIEWERS
    Small Business35%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise54%
    Buyer's Guide
    Trend Micro ServerProtect vs. Trend Micro Smart Protection
    March 2024
    Find out what your peers are saying about Trend Micro ServerProtect vs. Trend Micro Smart Protection and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Trend Micro ServerProtect is ranked 40th in EPP (Endpoint Protection for Business) with 13 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 38 reviews. Trend Micro ServerProtect is rated 7.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and CylancePROTECT, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Tanium. See our Trend Micro ServerProtect vs. Trend Micro Smart Protection report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.