We performed a comparison between Trend Micro ServerProtect and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"The most valuable features are the anti-malware and antivirus capabilities."
"Performance is very good."
"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The most valuable feature is Data Loss Prevention (DLP)."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"It can be managed from the cloud."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"We do get notifications, which are helpful."
"The scalability works well."
"The most valuable feature of the solution is its simplicity."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The stability is good and I like the level of performance I can get."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The cost is very high and it should be lower to be more competitive."
"No built-in vulnerability scanner for management solutions."
"Lacking analytics and a machine learning technique."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Could include additional features such as an intrusion prevention system."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The web filtering could be improved."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
Trend Micro ServerProtect is ranked 40th in EPP (Endpoint Protection for Business) with 13 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 38 reviews. Trend Micro ServerProtect is rated 7.8, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and CylancePROTECT, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Tanium. See our Trend Micro ServerProtect vs. Trend Micro Smart Protection report.
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