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Trend Micro ServerProtect vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Trend Micro ServerProtect boosts malware prevention, server performance, and security, while offering cost savings and seamless integration, enhancing productivity.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
 

Customer Service

Sentiment score
6.8
Trend Micro ServerProtect's support receives mixed reviews, praised for responsiveness but needing improved ticketing and issue handling.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
7.7
Trend Micro ServerProtect effectively scales for enterprises, handling 12 to 2500 users with ease of installation and license expansion.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
 

Stability Issues

Sentiment score
4.8
Trend Micro ServerProtect offers reliable server security with high user satisfaction, minimal issues, and effective malware scanning advancements.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
 

Room For Improvement

Users suggest improved management, pricing, integration, deployment, and security features, including sandboxing and deeper fake threat analysis.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
It's more about awareness and maintaining competitive pricing because competition is growing.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Trend Micro ServerProtect pricing is influenced by features, endpoints, and subscriptions, offering a cost-effective, performance-justified solution.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
 

Valuable Features

Trend Micro ServerProtect offers robust security features, ease of use, and flexibility, with virtual patching, real-time insights, and competitive pricing.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro ServerProtect is 0.7%, down from 0.7% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.9%
Trend Micro ServerProtect0.7%
Other98.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nagesh-Ng - PeerSpot reviewer
Offers a single console to control all applications and URL filtering
I am satisfied with the malware detection capabilities of the solution. At our company, using the product we haven't found any incidents or threats that couldn't be easily resolved. Most of the customers of Trend Micro ServerProtect in our organization belong to the Healthcare industry. I have witnessed smooth integrations with Trend Micro ServerProtect. I haven't yet noticed any AI capabilities in the product. I would recommend others to adopt Trend Micro ServerProtect as it can be easily installed and managed. The product assists in administration. The solution is a perfect fit for the SMB segment. I would rate Trend Micro ServerProtect an eight out of ten.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Performing Arts
8%
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ServerProtect?
I am aware of the price of this solution. The price is good, and the licensing is fair.
What needs improvement with Trend Micro ServerProtect?
I cannot specify areas of improvement for this solution as I am not a security specialist. The aspect of needing deeper information is something I have noticed.
What is your primary use case for Trend Micro ServerProtect?
My primary use case for using Trend Micro ServerProtect is for server protection and endpoint protection.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Siemens
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Trend Micro ServerProtect vs. Trend Micro Smart Protection and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.