Service and Support
MikroTik Cloud Router Switch customer service and support vary with users. Some have had no need to contact support due to accessible resources online, while others find technical support lacking or slow. Support response is inconsistent, with some users experiencing fast email service, while others rely on forums for issues. There is an absence of direct support in regions like India and Iran. Some rate their experience ten out of ten, showing mixed satisfaction.
Deployment
Many describe the MikroTik Cloud Router Switch initial setup as straightforward, with some finding it easy, particularly those with technical backgrounds. However, a few mention complexity for newcomers. Deployment duration varies, often taking minutes or a few days, depending on network intricacy. Basic configurations are quick, while larger setups need more time. Users note that familiarity over time simplifies the process, enabling efficient implementation and minimal maintenance.
Scalability
MikroTik Cloud Router Switch is generally seen as scalable for small to medium-scale companies. Users from various enterprises report limitations in certain models, affecting performance under enterprise conditions. Numerous companies have deployed it with varying success, citing cases where scalability meets needs, especially in smaller organizations. Some face challenges with specific OS versions and require hardware changes to handle increased demands. There is a consensus that while it supports growth, it may not be optimal for larger enterprises.
Stability
MikroTik Cloud Router Switch is frequently recognized as stable, with users noting good performance and reliability, free from notable bugs or glitches. While some suggest areas for improvement, particularly in enterprise contexts, many rate its stability highly. Users highlight varying experiences, ranging from outstanding stability to occasional issues like bandwidth choking. Commonly, its stability is considered above average, suitable for medium and small companies, while some users note periodic challenges.
