What is our primary use case?
I am currently using Microsoft Intune for endpoint management devices, and we are exploring different types of solutions for demonstration purposes. Because we are on a Microsoft tenant, we have a complete Microsoft product solution, and we are using Microsoft Intune.
I work with Microsoft Azure services and cloud services. The company has been using Microsoft since its start in 2005 or 2006. I joined this company almost two or three years ago.
We are using a private cloud for our devices, but in some locations, we have deployed a hybrid solution as well. In our office, we are using a private solution on Microsoft Azure and Microsoft 365, while we have some on-premises environment as well, though we are not configured as hybrid.
What is most valuable?
Azure Marketplace's best features for us include the fact that we have a Microsoft solution, which is why we are using Microsoft Azure since we have all other applications such as Microsoft 365, Microsoft Intune, SharePoint, Teams, and all applications.
Azure Marketplace's interoperability with other Microsoft products is very important since Microsoft has a large number of products such as Microsoft 365, and within Microsoft 365, there are many applications we use such as SharePoint, Power Apps, and Power Automate. These applications integrate easily with Microsoft services, whether it is Azure or Azure DevOps, where we require some interface. Azure Marketplace could be better in this regard, though other cloud services are also good if we only deploy applications on the cloud side.
What needs improvement?
What could be improved about Azure Marketplace is that in the past, we have deployed applications on EC2 instances and Microsoft VMs using Azure. Currently, we are migrating to Azure Container App Services such as Container App Services or AKS in containerized form, as that is much better than using VMs in terms of cost. We are trying to move all our customer applications to Azure Container App Services as it is the best solution.
For how long have I used the solution?
I have total experience around seven years in my current sphere, working with different environments such as Microsoft, AWS, and OTC, Open Telecom Cloud.
What do I think about the stability of the solution?
There were some difficulties when we deployed Azure Marketplace. It depends on the environment dependencies, such as what we are using on-premises and which type of network we have on-premises. When we configure it with a hybrid environment or deploy on Microsoft Azure, I see some issues, but it can definitely be done.
I assess Azure Marketplace's stability as an eight or nine.
What do I think about the scalability of the solution?
I rate the scalability of the product as a nine.
How are customer service and support?
The rating for technical support of Microsoft depends on the region or location. We are in the Asian region, and when we create tickets, we receive responses from India or the UAE, so it could be a six or seven. It definitely needs some improvement, though it depends on the region or location since we are in Asia, and Asian engineers need some improvements to provide more valuable support.
How would you rate customer service and support?
What other advice do I have?
We are using Azure Marketplace for some applications, as we are a software house creating applications for our different subsidiaries. Those applications are running on Microsoft Azure and some are deployed on-premises.
It depends on the environment or applications that we are using, creating, or developing, and the location where these applications are running. According to the environment, we have to decide which type of service we have to use in Microsoft Azure, which is best for resilience or high priority, where there should be no issues facing downtime or such types of concerns.
I do not use Azure Marketplace's seamless integration with Azure. I am not directly involved in decision-making for detailed product listings and customer ratings on Azure Marketplace as it depends on the project management side. The project manager decides which service or requirement we have to meet, then they suggest or choose that service, and then we have the order to deploy that service on Azure.
I do not have any idea about the value of Azure Marketplace's curated partner solutions. I am overall satisfied with the pricing for Azure Marketplace as it is balanced. In some services, there is a cost, but overall, it is balanced.
My overall review rating for Azure Marketplace is nine.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure