Microsoft Identity Manager Reviews

Name: Microsoft Identity Manager
Brand: Microsoft
Rating: 3.9 (24 reviews)

3.9 out of 5

24 reviews
76% willing to recommend

113 followers

What is Microsoft Identity Manager?

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

Get the Microsoft Identity Manager Buyer's Guide and find out what your peers are saying about Microsoft Identity Manager, Microsoft Entra ID, SailPoint Identity Security Cloud and more!

Microsoft Identity Manager is the #6 ranked solution in top Identity Management (IM) solutions. PeerSpot users give Microsoft Identity Manager an average rating of 7.8 out of 10. Microsoft Identity Manager is most commonly compared to Microsoft Entra ID: Microsoft Identity Manager vs Microsoft Entra ID. Microsoft Identity Manager is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

Microsoft Identity Manager

June 2025

Get the report

Helped 859,579 peers since 2012

Featured Microsoft Identity Manager reviews

RameshKumar9

Consultant at IOM - UN Migration

The reporting and auditing features in Entra ID are better than in Microsoft Identity Manager because the latter requires additional components to be installed, and very few engineers know about reporting in Microsoft Identity Manager, making it easier in Entra ID. I see that investing in Microsoft Identity Manager can be worthwhile, but it should be collaborative with Entra ID; on its own, Microsoft Identity Manager lacks some cloud features. On a scale of one to ten, I rate Microsoft Identity Manager an eight out of ten.

Read full review

MANUEL VALDIVIA

Senior Manager at a financial services firm with 1,001-5,000 employees

I think we have some features in the tool. My company is not certified when it comes to Microsoft Identity Manager. The tool's only feature that is generating value for us is the login process for our clients. When employees want to open an application, Microsoft Identity Manager has to verify the identity and then grant access to the application. I know Microsoft Identity Manager has a lot of features, but there are only specific capabilities of the tool we need.

Read full review

RameshKumar9

Consultant at IOM - UN Migration

Microsoft Identity Manager is used for complete user provisioning and life cycle management of users. It is also used for automating the active directory Microsoft Identity Manager is easy to configure. Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly.…

Read full review

Microsoft Identity Manager mindshare

As of July 2025, the mindshare of Microsoft Identity Manager in the Identity Management (IM) category stands at 3.5%, down from 6.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Identity Management (IM)

PeerResearch reports based on Microsoft Identity Manager reviews

Type	Title	Date
Category	Identity Management (IM)	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	Microsoft Identity Manager vs SailPoint Identity Security Cloud	Jul 1, 2025	Download
Comparison	Microsoft Identity Manager vs Microsoft Entra ID	Jul 1, 2025	Download
Comparison	Microsoft Identity Manager vs One Identity Manager	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	12.5%	95%	234 interviews Add to research
SailPoint Identity Security Cloud	4.1	19.9%	96%	71 interviews Add to research

Valuable Features

Microsoft Identity Manager's most valuable features include seamless integration with Microsoft's ecosystem, robust security, and easy configuration. It supports security through conditional access and privileged identity management, integrates with Office 365 and other apps, and is included with Azure AD's premium versions. Users value its user-friendly interface, self-service password reset, and policy customization, contributing to enhanced security, compliance, and end-to-end visibility across local and cloud environments. Its licensing model is attractive to businesses.

"The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory, the ability to customize IAM policies as required, and its simplicity in design."
"The integration with other Microsoft ecosystems, such as Graph API, is really cool."
"The integration with other Microsoft ecosystems, such as Graph API, is really cool."

Room for Improvement

Microsoft Identity Manager needs more connectors and enhanced integration with third-party tools. Security features require improvement, especially in tracking user behavior and providing comprehensive documentation. Users face challenges with support and the solution's dependency on SQL Server. Its interface lacks intuitiveness, and its functionality for Linux and legacy systems is limited. Enhanced policy management, simplified on-premise requirements, and integration with cloud-based solutions like Azure Active Directory and Entra ID should be considered.

"Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager."
"Integration with third parties and enhanced policy management could be improved. The current policy management features are limited, and custom, flexible policies would be ideal."
"Integration with third parties and enhanced policy management could be improved."

ROI

Many users do not prioritize ROI specifically from Microsoft Identity Manager, using it more for compliance purposes. Some observe time savings and improved efficiency, attributing about 15% ROI to automation and reduced oversight. Customers report enhanced security features like multifactor authentication and delegated administration, boosting security. Some users appreciate the standardized tool for ease and reduced training costs. However, clear ROI often varies based on specific use cases with Windows-based resources.

Pricing

Microsoft Identity Manager pricing is often bundled within premium Microsoft licenses, such as Microsoft Azure P2 and E3 subscriptions, providing cost-effective access to identity management features. While some find it expensive or rate it poorly in terms of pricing, others believe it offers decent value, particularly when integrated with an Azure license. The solution's pricing reflects Microsoft's market position, with costs tied to extensive service bundles.

"The tool's price is low for my company."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"The solution is expensive."

Popular Use Cases

Organizations primarily use Microsoft Identity Manager for identity and access management, securing identity compliance, and lifecycle management. It supports single sign-on, synchronization, and provisioning within environments using Active Directory, Azure Active Directory, and hybrid cloud systems. It aids in automating employee lifecycle processes from hiring to exit and integrates with applications for seamless authentication. Microsoft Identity Manager is utilized extensively in sectors like finance and education for managing access and credentials.

Service and Support

Microsoft customer service for Microsoft Identity Manager is generally rated around 7 to 9 out of 10. Many find technical support responsive but sometimes slow, requiring navigating multiple levels to reach the right engineer. They praise dedicated engineers and knowledgeable support, though some highlight the need for faster response times and better documentation. Complexities in support, especially in various regions, and unequal service levels for different customers are noted as common challenges.

Deployment

Many found Microsoft Identity Manager's initial setup complex, particularly when integrating with legacy systems. Configurations depend on pre-existing policies and components like SSL certificates. While some installations took up to six months, others found it straightforward, especially with on-premises Active Directory and policies in place. Expertise is needed for comprehensive setups. User experiences range from simple, requiring few hours to several days or months, often depending on internal resources and clarity of company policies.

Scalability

Microsoft Identity Manager is generally viewed as scalable for enterprise use, supporting large user bases effectively. Some users manage tens of thousands of identities. However, small businesses may face challenges due to the required infrastructure and costs. The on-premises version may struggle with over 100,000 users, but cloud-based alternatives like Microsoft Azure Active Directory are recommended for scalability. Opinions vary, with some praising its scalability highly while others note limitations.

Stability

Microsoft Identity Manager is highly stable. Users find it consistently reliable, with many rating it eight or nine out of ten. Some have noted challenges with SharePoint integrations and occasional configuration issues, but monthly updates enhance stability. Users in Microsoft environments find it more stable, enjoying benefits from continuous improvements. Though a few report syncing deviations, MIM is regarded as a dependable choice, especially in complex identity management environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Identity Manager Buyer's Guide for additional reliable information.