JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.
| Product | Market Share (%) |
|---|---|
| JumpCloud | 2.1% |
| Microsoft Entra ID | 19.1% |
| Okta Workforce Identity | 7.9% |
| Other | 70.9% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Single Sign-On (SSO) | Oct 4, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Oct 4, 2025 | Download |
| Comparison | JumpCloud vs Microsoft Entra ID | Oct 4, 2025 | Download |
| Comparison | JumpCloud vs Okta Workforce Identity | Oct 4, 2025 | Download |
| Comparison | JumpCloud vs Ping Identity Platform | Oct 4, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Microsoft Entra ID | 4.3 | 19.1% | 95% | 236 interviewsAdd to research |
| Prisma Access by Palo Alto Networks | 4.2 | N/A | 92% | 64 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 159 |
| Midsize Enterprise | 71 |
| Large Enterprise | 170 |
JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.
What are the key features of JumpCloud?Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.
JumpCloud was previously known as Resmo.
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| Author info | Rating | Review Summary |
|---|---|---|
| Senior DevOps Engineer at Alibaba Group | 4.0 | I primarily use JumpCloud to manage multiple cloud platforms with a single set of credentials, benefiting user management across AWS, Azure, and GCP. However, I wish it supported additional platforms like Alibaba and Oracle for broader compatibility. |
| IT Engineer at a government with 201-500 employees | 4.0 | JumpCloud offers valuable features like an easy-to-use UI and simple group management, easing the management burden. Despite some API and FedRAMP compliance issues, it provides ROI through central user identity management, although cost considerations led us to explore alternatives like Okta. |
| Account Manager at Asely | 4.0 | We chose JumpCloud for its centralized management of PCs and user accounts, valuing its device management, remote assistance, and easy interface. However, it lacks configurable multi-factor authentication options, which is an area needing improvement. |
| Head of Systems and infrastructure at a hospitality company with 51-200 employees | 4.5 | JumpCloud serves as our main authentication and authorization tool, functioning as an LDAP source and single sign-on platform. It's reliable, convenient for scripting and executing jobs, and scalable. While stable, JumpCloud could benefit from integrating CI/CD features. |
| President/Owner at Escape | 4.5 | I use JumpCloud for small businesses to replace on-premise directories with a cloud-based solution. It integrates well, saving significant time, although synchronization with Microsoft 365 groups needs improvement. JumpCloud's cost-efficiency and robust features made it preferable over alternatives like Okta. |
| Chief Technologist at Computacenter | 4.5 | My company's clients use JumpCloud to manage Apple devices effectively. The most valuable feature is the Windows Out of Box Experience, alongside robust application management capabilities. However, more customization options would enhance the tool. We deploy it on Amazon Web Services. |
| Director of Business Operations & Program Management at a healthcare company with 11-50 employees | 4.5 | We needed centralized access management for our company laptops. JumpCloud's single sign-on was valuable and reasonably priced. Although stable and scalable, it needed better SSO capabilities and patch management. We considered Microsoft Active Directory and Okta as alternatives. |
| IT Manager at Institute for Human Services | 5.0 | No summary available |
