Ivanti Neurons for UEM Reviews

My client wanted to move to Microsoft 365, so they wanted their workplace to be Intune managed. They moved from their own managed solution called Ivanti Neurons for UEM to Microsoft Intune, and I guided that migration.

I gathered all the policies, applications, and workspace settings that were currently or previously configured inside Ivanti Neurons for UEM. Then I made a gap analysis to our Axians baseline and provided the gap to the customer so that they could improve their adoption and prepare end users for the change. After that, we deployed Microsoft Intune, configured Microsoft Intune, and shifted all laptops towards Microsoft Intune.

The company involved around 400 to 500 end users. We did a phased migration over the course of two months rather than a big bang in one weekend. It also involved an exchange migration and other things, so it was not only Ivanti Neurons for UEM.

Ivanti Neurons for UEM is a solid product, but I believe that Microsoft Intune offers much more in-depth integration with the complete IT package. Personally, I would recommend Microsoft Intune.

Ivanti Neurons for UEM is known for its automation processes and how to tie everything together. I suppose that is actually quite nice for doing incremental automation. However, my job was not to review Ivanti Neurons for UEM and recommend that specific solution, but rather to move away from it.

I noticed that the app packaging is a bit different, and with the automation, the incrementals work differently than with Microsoft Intune where the scripts get deployed immediately. I think that Ivanti Neurons for UEM is nicer for automation, but overall, it is different. I did not use it in depth because I was primarily focused on the migration moving away from it.

The deployment time was pretty significant, but I do not know if that is due to the customer settings, the configuration of the customer architecture, or if it is because Ivanti Neurons for UEM has that characteristic as a product. I cannot really tell what my opinion on it is because I do not know the reason behind it.

I have used Ivanti Neurons for UEM only one time.

I did not experience any stability issues.

I did not experience any scalability issues. As a Microsoft consultant, I think Intune is always going to win over anything else if the client is already paying for an E3 or E5 license. Personally, I would not recommend another solution for that purpose unless you are going to integrate it with your own workspace management solution.

Ivanti Neurons for UEM provided me with a link that I could log into, and I do not know what the backend of that link was. They off-boarded and decommissioned their environment after the migration themselves, and I never got through to the backend. They provided me with a link where I could see all the settings and get the gap analysis. I never changed anything within Ivanti Neurons for UEM itself.

Microsoft 365 E5 license already includes Intune, and E3 also includes it, but this client had E5 in particular. By moving to Intune, they were able to save the complete cost for Ivanti Neurons for UEM and put it towards something they were already paying for. Additionally, they improved enrollment deployment time significantly. I do not remember the exact previous timeframe, but the deployment was pretty significant. Now they can deploy laptops in an hour and can even give the task to end users.

Ivanti Neurons for UEM provided me with a link that I could log into, and I do not know what the backend of that link was. They off-boarded and decommissioned their environment after the migration themselves, and I never got through to the backend.

From my perspective of having just moved away from the product, I would probably give it a six. However, I could not give valuable feedback about really using the product.

It seems solid enough to give a grade that is acceptable because it is not a bad product. For E3 or E5, it is much better to move to Intune. I do not think any MDM tool can score better than a six.

The return on investment is substantial. The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.

I would advise them to move to Microsoft Intune.

Ivanti Neurons for UEM had a public cloud thing that I could log into and see all the settings.

I do not know if Ivanti Neurons for UEM provides a comprehensive system of record because I did not use it in an operational way. I gathered all the settings, all configuration settings that were in place, and all scripts, then made a gap analysis. After that, I rebuilt what was necessary in Microsoft Intune and did not rebuild what was not necessary. I mostly used the Axians baseline for Microsoft Intune. I could not tell about vulnerability or operational data governance.

I have not used Ivanti Neurons for UEM's autonomous patching feature. Ivanti Neurons for UEM did deployments for the end users.

I do not have experience with Always-on patch or other operational features. I only have knowledge about the shift to Microsoft Intune and the Microsoft 365 E3 and E5 licenses.

I gave this product a review rating of six out of ten.

I use Ivanti Neurons for UEM for mobile device management, and I can describe the use case. The remote device management feature has helped our remote work strategy because manual intervention is not needed, allowing us to have real-time insights, policy enforcement, and strong security with patch management.

The real-time intelligence capabilities and self-healing capabilities are quite good, and those are the best features for Ivanti Neurons for UEM.

It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention. The real-time insights feature helps identify security threats.

I have not noticed any problems with AI-based automation in optimizing IT operations. The AI functionality that proactively secures and heals devices enables us to streamline the mobile device management, which is always beneficial.

The price being quite high and the limited container storage are areas that have room for improvement.

I have been using Ivanti Neurons for UEM for around eighteen months.

I rate the stability an eight because it is fairly solid. Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.

I would say the scalability is probably an eight as well.

I rate technical support an eight because I think we have not had to deal with them often, but when we have, it has been fine.

The deployment is easy.

Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.

I compare Ivanti Neurons for UEM with other vendors, and it is similar to InTune but with a broader scope and more automation with the AI features.

My advice for others looking into this product is that if you are using only InTune for your device management, Ivanti Neurons for UEM is certainly a more comprehensive solution if you are looking for something else, and I would recommend it. I am not aware of any maintenance that is required for Ivanti Neurons for UEM. Around fifty users use the solution. I would rate the solution overall an eight out of ten.

My primary use case for Ivanti Neurons for UEM is centralized endpoint management in our environment. I use it to monitor and manage laptops, desktops, and mobile devices from a single console, handling tasks such as software deployment.

My day-to-day responsibility is centralized endpoint management. I use Ivanti Neurons for UEM to handle critical patch updates for multiple endpoints by identifying devices with missing security patches from the dashboard, creating a deployment job, and pushing updates to affected systems.

Ivanti Neurons for UEM helps me track compliance and quickly troubleshoot any failed installations from the console.

The best features Ivanti Neurons for UEM offers include getting all the missing security patches on a single dashboard of all the endpoints. This is a very good aspect of Ivanti Neurons for UEM, along with real-time endpoint visibility, automation, and centralized management.

AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work. Ivanti Neurons for UEM has impacted my organization positively by reducing the manual work we previously had significantly. Because of the AI-powered automation, it fixes the issues on its own, and I don't need to constantly intervene. Plus, the endpoint visibility is excellent since when I see the dashboard, I know what is happening inside all the endpoints.

Ivanti Neurons for UEM definitely brings together all my asset, vulnerability, and service data very well, giving me visibility across all the endpoints, which is a really great aspect of Ivanti.

Regarding Ivanti's autonomous patching feature, it auto-fixes any sort of patch across all endpoints, so I don't need to manually do it. I have definitely used the Ivanti patching feature, which allows me to identify missing OS and third-party patches.

Ivanti's unified platform for IT and security operations significantly helped me streamline multiple processes, especially patch management and device monitoring. Earlier, updating and checking each system was manual and time-consuming, but with Ivanti, everything is done centrally and with automated releases.

I would assess the impact of Ivanti's always-on patch compliance on my organization's ability to manage vulnerabilities as quite positive.

I definitely use the feature that shows devices, risks, and services all in one dashboard. This all-in-one feature gives me better visibility across all the endpoints. I know what is happening with each endpoint, and it keeps the endpoint compliant.

Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations.

Additionally, the user interface needs improvement as it is somewhat complex for first-time users.

I have been using Ivanti Neurons for UEM for more than one year.

Ivanti Neurons for UEM is stable.

Ivanti Neurons for UEM's scalability is quite good.

The customer support for Ivanti Neurons for UEM is good.

I did previously use a different solution and went through multiple options. I have used Microsoft Intune and VMware, and compared to them, Ivanti stood out in terms of automation and patch management.

I have definitely seen a return on investment with Ivanti Neurons for UEM, mainly through time savings and reducing manual effort. Tasks such as patching, software deployment, and troubleshooting that earlier took hours are now done in minutes.

The pricing for Ivanti Neurons for UEM can be somewhat on the moderate side, depending on the number of endpoints and devices. It depends, as it is a mid- to high-range enterprise solution.

Before choosing Ivanti Neurons for UEM, I evaluated other options including Microsoft Intune and VMware Workspace ONE.

I would advise others looking into using Ivanti Neurons for UEM that it is a great tool. I have analyzed multiple tools, but if you are looking for automation and patch management, I feel you should go with Ivanti Neurons for UEM. I have covered everything about Ivanti Neurons for UEM, and I have no additional thoughts apart from this. My overall review rating for Ivanti Neurons for UEM is seven out of ten.