Service and Support
HPE Alletra dHCI's customer service receives mixed feedback. Some report fast response times and proactive support due to HPE Infosight AI, while others face delays with field support and complex procedures. Online availability and expertise, particularly from the Pointnext team, are praised. Onsite experiences vary, with some finding issues during implementation. Despite this, many express satisfaction, noting prompt responses and helpfulness, though a few encounter language barriers and rate it lower.
Deployment
HPE Alletra dHCI's setup receives mixed feedback. Most find the process straightforward and user-friendly, requiring minimal technical skills. Deployment often happens swiftly, sometimes within hours. However, others perceive it as more intricate, requiring specialized HPE personnel for certain features like MLAG or when facing compatibility challenges. While deployment speed varies, with some completing swiftly and others facing delays, users generally favor its architectural ease and rapid configuration capabilities when conditions align.
Scalability
HPE Alletra dHCI offers high scalability, allowing for easy node addition and independent scaling of storage and computing. Users find it simple to deploy and upgrade. While some note limited scalability, others praise its ease of extension, with one-click installations being an area for improvement. It's rated highly for accommodating growing organizations, serving hundreds to thousands of users, and maintaining good performance without downtime.
Stability
HPE Alletra dHCI is highly stable, providing 99.999% reliability with minimal downtime. Users consistently praise its exceptional performance and reliability. Most rate stability between nine and ten, noting no significant issues or downtime. Manual maintenance is occasionally needed, yet no failures have been reported in the past year. Some users noticed network-related performance problems, but the storage itself performed efficiently. Nimble Storage integration ensures nearly perfect uptime, enhancing the system’s dependable performance.