What is our primary use case?
The main use cases for ExtremeControl among my customers are to authenticate the users here for the end systems in their companies and to manage authentication, authorization, and systems, and they are using it not only with the Extreme solutions but also with third-party products like Cisco, Aruba, and Huawei.
My customers have utilized ExtremeControl's feature of integrating with existing IT ecosystems, for example, by integrating with Microsoft Active Directory and Microsoft Network NPS.
The device authentication capabilities of ExtremeControl are helpful because we can customize parameters to integrate third-party solutions, not only our equipment such as Extreme Networks but also third-party switches and wireless controllers like Cisco and Aruba.
What is most valuable?
The most valuable features of ExtremeControl include third-party support, flexible policies, and the ability to easily customize some features.
It is easy to customize the solution.
The integrations are easy to implement with these systems, and we have documentation available, so there is no problem with integration.
The biggest benefits for my customers from ExtremeControl include the ability to integrate third-party devices, integration with user databases like Microsoft Active Directory or other directory software, and it is easy to maintain by customers.
What needs improvement?
Regarding improvements for ExtremeControl, I think it is good as it is; however, some other products can support features like certificate management, which ExtremeControl currently lacks. Adding certificate management could be an interesting feature for customers.
In addition, there is also another product called UZTNA, which is said to have NAC in this solution, but it is not as advanced as our regular ExtremeControl, so improving our UZTNA solution could also be beneficial.
UZTNA should be improved with the NAC capabilities to make it similar to our on-premise NAC, ExtremeControl.
For how long have I used the solution?
I have been working with ExtremeControl for more than 10 years.
What do I think about the stability of the solution?
I have not faced any issues with stability.
What do I think about the scalability of the solution?
For scalability in larger environments, it can be rated a maximum of 10.
It is very scalable, and I would rate it a 10.
How are customer service and support?
For technical support of ExtremeControl, I have no doubts that they cope with problems effectively, so I would rate this a 10.
How would you rate customer service and support?
How was the initial setup?
The initial setup of ExtremeControl is easy and straightforward.
The deployment of ExtremeControl takes approximately one day.
What was our ROI?
We do not measure return on investment with ExtremeControl, so I cannot comment on that, as customers usually buy it for security reasons but do not measure it, which is hard to do in my opinion.
What's my experience with pricing, setup cost, and licensing?
In terms of cost, I believe ExtremeControl is reasonably priced for big enterprises, but for smaller ones, they need to consider that the price for less than 1,000 users is important, as this is the minimum number of users required for a license. Below this number, we are not competitive with other vendors.
What other advice do I have?
I have a little experience with reporting and analytics tools for network visibility in ExtremeControl, but I am not a specialist. I'm not a big fan of this analytics feature because it is an in-built component, and customers usually don't use it frequently since they often don't measure it.
It is not very popular among my customers right now.
I would definitely recommend ExtremeControl to customers because we can support many features as they need, and we can provide a demo license for even 80 days for testing all required features, which is not a problem for us.
On a scale of 1-10, I rate ExtremeControl a 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner