ExaGrid EX Series Reviews

Name: ExaGrid EX Series
Brand: ExaGrid
Rating: 4.5 (7 reviews)

Vendor: ExaGrid

4.5 out of 5

7 reviews
100% willing to recommend

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What is ExaGrid EX Series?

The ExaGrid EX Series hyper-converged secondary storage for backup product line consists of eight appliance models. Each appliance is sized for a full backup and for long-term retention. Any ExaGrid appliance can be mixed and matched in the same scale-out system with any other size or age appliance, allowing customers to buy what they need as they need it. This pay-as-you-grow model allows up to 25 appliances in a single scale-out system.

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ExaGrid EX Series is the #8 ranked solution in top Deduplication Software. PeerSpot users give ExaGrid EX Series an average rating of 9.0 out of 10. ExaGrid EX Series is most commonly compared to Dell PowerProtect Data Domain: ExaGrid EX Series vs Dell PowerProtect Data Domain. ExaGrid EX Series is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

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Featured ExaGrid EX Series reviews

Daniel Gillber

Information Technology advisor at Lotus Consulting

ExaGrid EX Series and Veeam was easy to set up, and it worked seamlessly. It was very simple to use. We rarely needed to touch the ExaGrid boxes, except for upgrades. With the systems engineer from ExaGrid, and with our common knowledge of backup software, it was very easy to use. The performance was good, the interface was good, and the GUI was good. When ExaGrid introduced the air gapped feature, it was almost complete. Almost every hardware vendor has an air gapped feature, but they were significantly ahead of other vendors. The air gapped and immutable storage are very nice features. The price compared to other competitors was good with better features. It is not a cheap product, but compared to the features, it is a good competitor.

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Daan Lieshout

Server and Storage Specialist at a manufacturing company with 201-500 employees

Speed-wise, ExaGrid is much faster than the other solutions in the market. When you choose between or from several different manufacturers, you need to understand a little bit about how the product exactly works and why its speed can be so high while being able to compare it to other solutions, allowing you to know of the backup window if you ever need it. You have to understand how it works and the product's preferences, even though the price may be slightly higher. Learning about the solution is not at all a problem, but when you open a console, you see so many things, and in the beginning you don't understand it all. Later on, it becomes more usable when you start understanding it. In general, ExaGrid provides you with a lot more information than any other system in the market. It is difficult to say what is additionally required in the solution because, presently, it has a lot of things like immutability, anti-hacking, and retention. The solution does put efforts towards improvement. The product's interface provides you with a proper overview of the deduplication rate and the status of how many storage systems you are left with through a visual screen, which is more than enough. When you go deeper, you can access all the enhanced consoles. The product can easily be integrated with third-party products because ExaGrid has all its best practice documents for integrating it with many other products. I rate the overall product a nine out of ten.

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Rastislav Maniak

Partial Owner at Storage One

The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against ransomware attacks. As a result, the retention zone with duplicated data is experiencing more demand, leading to space constraints. This necessitates using higher-end, more expensive models to address the issue. I was asking about the mutual appliance, which would provide the same features as the integrated client without the hardware. This would allow it to be used in the public cloud, which I heard might be available soon. However, the private cloud is not reliable.

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ExaGrid EX Series mindshare

As of March 2026, the mindshare of ExaGrid EX Series in the Deduplication Software category stands at 5.7%, down from 9.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Deduplication Software Mindshare Distribution
Product	Mindshare (%)
ExaGrid EX Series	5.7%
Dell PowerProtect Data Domain	24.2%
HPE StoreOnce	18.5%
Other	51.6%

Deduplication Software

PeerResearch reports based on ExaGrid EX Series reviews

Type	Title	Date
Category	Deduplication Software	Mar 29, 2026	Download
Product	Reviews, tips, and advice from real users	Mar 29, 2026	Download
Comparison	ExaGrid EX Series vs Dell PowerProtect Data Domain	Mar 29, 2026	Download
Comparison	ExaGrid EX Series vs HPE StoreOnce	Mar 29, 2026	Download
Comparison	ExaGrid EX Series vs Dell PowerProtect Data Manager	Mar 29, 2026	Download

Valuable Features

ExaGrid EX Series offers ease of use, effective data deduplication, and compression. Users appreciate its landing zone feature for fast backup and recovery, seamless integration with backup targets like Veeam, and good performance with a user-friendly interface. The air gapped and immutable storage add significant advantages. Simple setup, competitive pricing, and scalable capacity further enhance its value. Some benefit from the system’s speed, though long-term backups may experience reduced speed due to fragmentation.

"One of the most valuable aspects of the ExaGrid EX Series is the support."
"The equipment is pretty solid."
"ExaGrid has improved my organization in the way that we get reliable backups with very little administration."

Room for Improvement

ExaGrid EX Series could benefit from enhancing cloud integration with third-party providers like AWS. Increasing support quality and adopting flash-type drives rather than spinning drives would help. Documentation needs greater clarity, particularly on enhanced consoles. Users express a need for certification ensuring compliance with specific regulations. Fiber channel connectivity and reliable protection, particularly against ransomware, are also areas of interest. Storage demands due to longer data retention under ransomware defense strategies necessitate higher-end models.

"The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use."
"The support is not that fast to deal with our concerns. It is next day support, they could improve on the speed."
"I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers."

Pricing

ExaGrid EX Series users describe it as an affordable solution compared to alternatives like HP, Dell, and Commvault. Some companies appreciate the single bundled price for hardware and software, not having to distinguish between costs. An individual purchase might initially seem costly, but its value over five years, including support, is compelling. Users report paying approximately $35,000 for 21 terabytes of space, rating pricing between eight and nine out of ten.

"I rate ExaGrid EX Series' pricing eight to nine out of ten."
"My company had to pay 1,60,000 EUR for the system we use, and the payment was made just once for the system and five years of full support."
"The previous solutions I have used both included the Backup Software and the Appliance making it hard to compare to this solution. However, overall the solution is reasonably priced for the features you receive. ExaGrid EX Series is priced better than HP, Dell, and possibly Commvault which I have compared in the past."

Popular Use Cases

ExaGrid EX Series is primarily utilized for onsite backup and recovery. It integrates with Veeam Backup, vSphere, and VMware environments, catering to larger clients needing high capacity, backup speed, and rapid recovery. Users appreciate its built-in acceleration for deduplication and its role as a landing zone with Veeam and Oracle Storage. The series supports expanding capabilities in duplication and backup storage. Recent improvements include immutable storage, enhancing its role in backup protection.

Service and Support

ExaGrid EX Series customer service is praised for its dedicated engineering support, allowing users to avoid typical call center processes. Many experience fast, efficient responses with assigned engineers addressing issues promptly. Some mention slower response times, but the convenience of direct communication is valued. Users appreciate proactive engagement, such as system upgrades without needing to initiate contact. While some find the speed lacking, the overall expertise and personalization make support highly appreciated.

Deployment

ExaGrid EX Series's initial setup is usually straightforward. Installation services simplify the process, often requiring only one person for deployment and maintenance, taking minimal time. While most setups are easy, complexities arise in secure environments, where managing numerous firewall ports is challenging, especially for replication tasks. Some prefer Veeam's replication. Regular operation is smooth with little intervention, although rare issues like unfinished backups may necessitate support help. Equipment configuration and installation are typically easy.

Scalability

ExaGrid EX Series offers excellent scalability, allowing users to expand easily by adding appliances. Companies appreciate its ability to combine new and old models, ensuring compatibility with the latest software versions. Despite some cost considerations, expanding adds CPU power and is straightforward without replacing current hardware. Many users operate within organizations, experiencing significant capacity increases. The device supports extensive user bases efficiently, highlighting its capability for large-scale data backup needs.

Stability

ExaGrid EX Series is rated as highly stable. Users have consistently noted its reliability, with almost no issues reported. One instance involved a disc problem, quickly resolved with prompt support and easy part replacement. Even with continuous development introducing new features biannually, stability remains unaffected. Users commend the appliance's performance and ongoing enhancements, rating its stability nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ExaGrid EX Series Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

11%

Financial Services Firm

10%

Energy/Utilities Company

Comms Service Provider

Healthcare Company

Government

Educational Organization

University

Construction Company

Retailer

Wholesaler/Distributor

Marketing Services Firm

Outsourcing Company

Hospitality Company

Real Estate/Law Firm

Insurance Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Legal Firm

Media Company

Analyst Firm

Performing Arts

Logistics Company

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Learn more about ExaGrid EX Series

ExaGrid EX Series was previously known as EX Series.

ExaGrid EX Series customers

NCI Group, North Attleborough Public School, North Kingstown School Department, NPS Pharmaceuticals, Prudential Douglas Elliman, Rathbone Brothers PLC, Rio Hondo College, Ruder Finn, Sarah Lawrence College

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ExaGrid EX Series Reviews Summary
Author info	Rating	Review Summary
Information Technology advisor at Lotus Consulting	4.5	I used ExaGrid EX Series with Veeam and Oracle for four years; it was easy to use, scalable, had great customer service, strong immutable storage, and outperformed competitors like Dell EMC in our proof of concept.
Server and Storage Specialist at a manufacturing company with 201-500 employees	4.5	My company uses ExaGrid EX Series for backup storage, valuing its deduplication and landing zone features. We switched from Synology and QNAP due to the need for deduplication. However, the product's documentation needs clearer explanations of enhanced consoles.
Partial Owner at Storage One	4.5	I use ExaGrid EX Series with Veeam for enhanced backup and recovery, benefiting from improved speeds through landing and deduplication zones. However, expanding data retention needs create space challenges in the retention zone, requiring costly solutions for growing storage demands.
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT	5.0	I rate ExaGrid EX Series 10/10. It's a stable, scalable, and easily integrated backup solution with excellent dedicated support. Despite spinning drives, its reasonable price and ease of use make it superior to past solutions.
Partial Owner at Storage One	4.5	I typically recommend ExaGrid EX Series for larger clients needing capacity and speed, especially with Veeam's weak deduplication. Clients appreciate its simplicity and pricing, although improvements in fiber channel connectivity and protection certifications could enhance its appeal.
Pre-Sales and Technical Manager at a tech services company with 11-50 employees	4.0	I use this solution for VM backup and recovery, valuing its landing zone for faster recovery and easy setup. While the equipment is solid, scalability requires buying new boxes. Product support is slow, only next-day. I rate it eight out of ten.
IT Manager at HERSHNER HUNTER, LLP	4.5	I find this solution extremely easy to use for reliable onsite backups, offering great data deduplication and excellent support. My main suggestion is for direct cloud integration.

Title	Rating	Mindshare	Recommending
Dell PowerProtect Data Domain	4.3	24.2%	90%	88 interviews Add to research
HPE StoreOnce	4.2	18.5%	93%	108 interviews Add to research

ExaGrid EX Series Reviews

What is ExaGrid EX Series?

Featured ExaGrid EX Series reviews

ExaGrid EX Series mindshare

PeerResearch reports based on ExaGrid EX Series reviews

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Top industries

Compare ExaGrid EX Series with alternative products

Learn more about ExaGrid EX Series

ExaGrid EX Series customers

Related questions

Product Categories

Popular Comparisons