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Ekahau AI Pro Reviews

Vendor: Ekahau
4.3 out of 5
Badge Ranked 1
319 followers
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What is Ekahau AI Pro?

Ekahau AI Pro optimizes Wi-Fi network planning, design, and analysis with advanced tools that include heat maps, spectrum analysis, and data-driven insights, ensuring efficient deployment and management.

Get the Ekahau AI Pro Buyer's Guide and find out what your peers are saying about Ekahau AI Pro, AirMagnet Survey PRO, iBwave Unity and more!
Ekahau AI Pro is the #1 ranked solution in top Network Modeling and Simulation solutions. PeerSpot users give Ekahau AI Pro an average rating of 8.6 out of 10. Ekahau AI Pro is most commonly compared to AirMagnet Survey PRO: Ekahau AI Pro vs AirMagnet Survey PRO. Ekahau AI Pro is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.
Buyer's Guide
Ekahau AI Pro
June 2025
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Featured Ekahau AI Pro reviews

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Ekahau AI Pro mindshare

As of June 2025, the mindshare of Ekahau AI Pro in the Network Modeling and Simulation category stands at 24.1%, down from 40.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Modeling and Simulation

PeerResearch reports based on Ekahau AI Pro reviews

TypeTitleDate
CategoryNetwork Modeling and SimulationJun 11, 2025Download
ProductReviews, tips, and advice from real usersJun 11, 2025Download
ComparisonEkahau AI Pro vs AirMagnet Survey PROJun 11, 2025Download
ComparisonEkahau AI Pro vs iBwave UnityJun 11, 2025Download
ComparisonEkahau AI Pro vs Cisco Modeling Labs (CML)Jun 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
AirMagnet Survey PRO4.117.3%86%39 interviewsAdd to research
iBwave Unity4.310.5%89%12 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Ekahau AI Pro excels with features like opacity view on heat maps improving floor plan visibility. Users appreciate DWG file imports, spectrum analyzer integration, dual-band performance, predictive surveys, and easy AP plotting. The tool's user-friendliness, real-time collaboration, compatibility with various hardware, professional reporting, scalability, and high accuracy in Wi-Fi assessments are highly valued. Features like spectrum analysis, site survey capability, and integration with Sidekick enhance its functionality.
  • "The most valuable function is the site survey capability."
  • "The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi."
  • "The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels."

Room for Improvement

Ekahau AI Pro could benefit from improved file management capabilities, reducing RAM usage, and supporting mixed environments. Enhancements for outdoor surveying, GPS integration, and increased reporting flexibility would be useful. Network adapter support and pricing adjustments are necessary. The need for better customer support and updated documentation is highlighted, along with requests for smoother integration with other systems, a more stable app, and enhanced three-dimensional modeling features.
  • "Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective."
  • "The cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer."
  • "The only issue is the price. The overall price is a bit high, especially compared to our other vendor. Ekahau is considered expensive."

ROI

Organizations find ROI from Ekahau AI Pro generally positive. Some achieve it in under a year, while others quickly offset costs through internal executions. ROI varies based on Wi-Fi dependency, with some recovering expenses within a few projects. Time efficiency in installation has been noted, saving 30-40% of installation time, contributing to a favorable return. Users also report financial savings from self-reliant operations and knowledge development.

Pricing

Ekahau AI Pro is considered expensive, with pricing and licensing costs running upwards of $6,000 annually, plus hardware expenses like the Sidekick, costing around $5,000. Additional fees for maintenance and iPads can push total costs near $10,000. Users suggest seeking professional evaluation or trial versions and note that licensing policies and renewal options can be complex. Discounts may be available for specific sectors, but Ekahau remains a significant investment for enterprises.
  • "The pricing is high."
  • "We pay a licensing fee."
  • "Ekahau Site Survey is a really expensive solution."

Popular Use Cases

Organizations use Ekahau AI Pro primarily for Wi-Fi site surveys, including design, validation, and troubleshooting of wireless networks. They conduct passive and off-site surveys in diverse environments, ranging from small business settings to large venues like stadiums. Users analyze signal coverage, verify access point placement, and optimize network performance. Many rely on the tool for heat mapping and signal analysis, employing it for both initial deployments and subsequent performance evaluations in various industries.

Service and Support

Ekahau AI Pro's customer service and support are generally effective, often responding promptly and resolving issues quickly. Users appreciate fast answers and helpful assistance, though some experience delays, particularly with escalated cases and time zone differences. While many users rate the service highly, others mention slow responses and challenges with first-level support, email communication, and hardware replacements. Despite mixed experiences, users recognize efforts to address concerns and improve their interactions. Some express dissatisfaction due to perceived cost and service value.

Deployment

Many describe Ekahau AI Pro's initial setup as straightforward and simple, supported by tutorials and training courses. Those experienced with similar tools find it easier, though newcomers face a learning curve. Installation is quick, often requiring internet for license validation. Some mention the need for technicians and complexity in large projects. The use of GPS and compatibility with various devices enhance usability, but documentation could be improved for better guidance.

Scalability

Ekahau AI Pro effectively handles both small and large deployments. It excels in scalability, capable of being used across diverse environments. Memory-demanding tasks like report generation may require significant resources. License limitations affect multi-user functionality, but adaptability remains strong. Users appreciate frequent updates and comprehensive features. While some express desire for multi-user licenses to enhance operation, the compatibility with various wireless vendors ensures flexibility in deployment. Branches utilizing it find its scalability commendable.

Stability

Many users experience stable performance with Ekahau AI Pro, noting no significant stability issues. Some encountered issues with older versions or cloud uploads, but these were resolved, leading to satisfaction. Users tend to rate stability between six to ten out of ten, with a few technical support interactions required. Occasional challenges with the iPad app stability are mentioned, and newer versions have had some setbacks compared to older ones.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Ekahau AI Pro Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
9%
Government
8%
Manufacturing Company
8%
Comms Service Provider
6%
Retailer
6%
Healthcare Company
6%
Construction Company
5%
Financial Services Firm
5%
University
5%
Outsourcing Company
3%
Energy/Utilities Company
2%
Hospitality Company
2%
Non Profit
2%
Insurance Company
2%
Real Estate/Law Firm
2%
Transportation Company
2%
Performing Arts
2%
Wholesaler/Distributor
1%
Legal Firm
1%
Media Company
1%
Recreational Facilities/Services Company
1%
Engineering Company
1%
Mining And Metals Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%

Compare Ekahau AI Pro with alternative products

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Learn more about Ekahau AI Pro

Ekahau AI Pro offers comprehensive solutions for Wi-Fi site assessment, integrating cutting-edge analysis tools. With features like heat mapping, RF interference examination, and dual-band spectrum analysis, it aids in precise access point placement and performs predictive surveys for performance optimization. It supports diverse environments and industries, including education and healthcare. Despite its strong capabilities, users point to areas for improvement such as high resource demand, file management, and outdoor GPS functionality. The pricing and support aspect are also highlighted as needing attention.

What features make Ekahau AI Pro stand out?
  • Opacity View on Heat Maps for detailed visualization and planning.
  • DWG Import allows for seamless structural inclusion in designs.
  • Accurate Access Point Estimation helps optimize network coverage.
  • RF Interference Analysis ensures minimal performance degradation.
  • Dual-band Spectrum Analysis provides comprehensive frequency data.
  • Troubleshooting Tools for resolving network issues efficiently.
  • High Hardware Compatibility for extensive device support.
  • Customizable Reports for tailored presentation of findings.
  • Mobile Survey Capabilities facilitate on-the-go assessments.
What benefits and ROI should be considered?
  • Enhanced Network Performance from precise AP placement and analysis.
  • Improved Troubleshooting Efficiency through advanced tools and reports.
  • Time-saving Predictive Surveys that expedite deployment.
  • User-friendly Interface simplifies training and operation processes.

Ekahau AI Pro is widely implemented in sectors like education, where it supports comprehensive campus-wide networks, and healthcare, enhancing patient care with reliable connectivity. Enterprises utilize Ekahau for designing robust networks that handle high-density environments, ensuring secure and fast wireless access.

Ekahau AI Pro was previously known as Ekahau Site Survey.

Ekahau AI Pro customers

Presidio, Planet Earth, Ruckus

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Product Categories

Product Categories
Network Modeling and Simulation

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Ekahau AI Pro reviews

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Lakshmi Narayan - PeerSpot user
Business Development Manager at PCa Lumens
Verified user of Ekahau AI Pro
Oct 8, 2024
Efficient mobile surveys with a simple setup but room for cloud improvements

Pros

"The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi."

Cons

"The cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer."

What is our primary use case?

They want to verify whether everything is working fine after doing the planning. Sometimes, customers check if there is any issue going on, such as problems with the Wi-Fi. They want to study what problems are happening and need advice on what changes should be made.

What is most valuable?

There are many valuable features, including the ability to do a mobile survey without the floor plan, Eco Analyzer, and the optimiser which is useful for diagnosis. The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (517 words)
ALEXANDRE VIANNA - PeerSpot user
CTO at Redeswirelessbrasil
Verified user of Ekahau AI Pro
May 13, 2024
Good optimization capabilities, automatic network planning tool and saves time

Pros

"Ekahau Site Survey can be crucial for troubleshooting our Wi-Fi network."

Cons

"Ekahau needs to enhance the view of materials and make some adjustments to the reports. "

What is our primary use case?

I am an Ekahau partner in Brazil, and it's part of my business. My company provides wireless professional services, and we use Ekahau Site Survey daily for clients like NTT, British Telecom, and Orange Group. This is my day-by-day use case. 

How has it helped my organization?

I used Ekahau Site Survey Pro with IPEdge to check the RF interference in a large bank in Brazil.

Ekahau Site Survey can be crucial for troubleshooting our Wi-Fi network.

Moreover, the automatic network planning tool helps me not lose time when it comes to Wi-Fi deployment, which is very important for us. It saves time. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (657 words)
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Find out what your peers are saying about Ekahau AI Pro. Updated June 2025
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Jihad Aqel - PeerSpot user
Senior Network Engineer at Shabkati network solutions
Verified user of Ekahau AI Pro
Jun 5, 2024
Offers detailed insights into Wi-Fi environments for effective troubleshooting and optimization and wide vendor compatibility

Pros

"The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels."

Cons

"The only issue is the price. The overall price is a bit high, especially compared to our other vendor. Ekahau is considered expensive."

What is our primary use case?

Primarily, we use it to design Wi-Fi environments and networks. 

We also use it in the second phase, after deployment, to double-check locations and Wi-Fi performance. These are the two main reasons for using Ekahau.

How has it helped my organization?

The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels.

Ekahau uses its own device for data collection, so there's no need for integration. It works as a single platform. Other products require integrations because they rely on your portable devices for site surveys.

*Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
Read full review (544 words)
Gopi R S - PeerSpot user
Senior Radio Frequncy DAS Design Engineer at a comms service provider with 51-200 employees
Verified user of Ekahau AI Pro
Nov 6, 2024
Empowers wireless troubleshooting with site surveys but lacks 3D modeling

Pros

"The most valuable function is the site survey capability."

Cons

"Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective."

What is our primary use case?

I use Ekahau for Wi-Fi designs and other services. It is used for troubleshooting and for analyzing the network. Additionally, we analyze each and every API, FSID, power transmission, bitrates, and other data.

What is most valuable?

The most valuable function is the site survey capability. We can also analyze each API in the course, FSID, power transmission, bitrates, and all data related to it.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (413 words)
Ron South - PeerSpot user
Manager, Unified Communications at University of Tennessee Health Science Center
Verified user of Ekahau AI Pro
Mar 26, 2024
It revolutionizes business Wi-Fi by automatically detecting configuration issues difficult to see for even the most skilled Wi-Fi pro

Pros

"We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it."

Cons

"We were actually able to recover some access points in some areas that were over saturated. So I I can leave at least two areas where we probably had twice as many access points as we needed to. So we actually redesigned it and pulled some of those access points where I don't know that there was any proper planning done when they were initially deployed. It was before my time, but it just seemed way over saturated, and they were all beaten on each other. So Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else. This can be improved. "

What is our primary use case?

Our primary use case is to determine the correct AP placements and to verify that we have adequate coverage in our areas.

What is most valuable?

We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (326 words)
Alex Uritsky - PeerSpot user
Network Engineer at Israel InterUniversity Computation Center
Verified user of Ekahau AI Pro
Sep 22, 2023
An easy and accurate solution that can be used to troubleshoot campus networks

Pros

"Ekahau Site Survey is an easy and accurate solution."

Cons

"Ekahau Site Survey is an expensive solution, and its pricing should be improved."

What is our primary use case?

We have a lot of buildings on our campuses, and we use Ekahau Site Survey to troubleshoot the network in some cases.

What is most valuable?

Ekahau Site Survey is an easy and accurate solution. It's the best product now on the market.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (317 words)
Mike Scofield - PeerSpot user
Director of Technology at a educational organization with 51-200 employees
Verified user of Ekahau AI Pro
Sep 26, 2022
It is useful for assessing wireless coverage, has good visibility, and is simple to install

Pros

"The most valuable features of the Ekahau Site Survey for us are the combination of using the tool."

Cons

"The new Sidekick is going to support Wi-Fi 6 and Wi-Fi 6E."

What is our primary use case?

Ekahau Site Survey is used for site surveys. 

We are a school district. In the event that we have coverage issues, and someone reports that they have coverage issues, we go investigate. 

Essentially, we can look and see what the current situation is in that area. And this allows us to make adjustments as needed.

What is most valuable?

The most valuable features of the Ekahau Site Survey for us are the combination of using the tool. It's simply a useful tool for assessing wireless coverage.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (717 words)
Donald Lapiguera - PeerSpot user
Instructor at Bulacan State University
Verified user of Ekahau AI Pro
Mar 1, 2024
A user-friendly solution for Wi-Fi coverage with reasonable pricing

What is most valuable?

Ekahau is user-friendly. It takes just thirty minutes to install the software, kickstart your current plan, and evaluate the Wi-Fi coverage in the area. Initially, when we first bought the software, we relied on manual setup. We used Google and YouTube to learn how to set it up initially. It's very accurate. It can detect all Wi-Fi devices operating at both 2.4 gigahertz and 5 gigahertz frequencies. With it, you'll know which devices are interfering with your signal. It's an incredibly accurate tool for assessing Wi-Fi networks.

What needs improvement?

Updating the iOS and PC versions of the Ekahau Site Survey app, while the Android version lags. They should prioritize enhancing the Android app's capabilities to ensure a seamless experience for users on both Apple and Android devices. Presently, the iOS version outperforms its Android version. Their recent updates show a strong inclination towards Apple or the iOS version. The advantage is that you can start a survey inside a building without having the floor plans on hand or installed on your device. You can conduct a site survey simply by using your iPad Pro or iPhone Pro. Android devices currently lack this Li-Fi technology.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (476 words)