Service and Support
Customer service and support for Check Point SandBlast Network receive mixed evaluations. Some users praise quick response times and helpful assistance, while others mention delays and a need for improved technical support. Experiences vary, with some expressing satisfaction with guidance and issue resolution and others noting lengthy problem-solving processes. Users appreciate the premium support option and the learning assistance it offers newcomers. Partner collaboration is common, with escalations needed for complex issues.
Deployment
Some users find Check Point SandBlast Network's initial setup straightforward and simple, especially with good experience. Others encounter complexity due to unclear guides or lack of consultant information. Cloud deployment tends to be easier, while on-premises setup can be challenging. Setup duration varies, ranging from a day to several months, depending on environment and configuration needs. Fine-tuning may be required, especially for issues like scaling and false positives.
Scalability
Check Point SandBlast Network is highly scalable, efficiently accommodating various sizes of organizations across different industries. Users appreciate its ability to integrate with third-party tools and offer seamless expansion. While larger enterprises sometimes encounter challenges, most users find it easy to scale, especially with cloud deployment. The option to upgrade hardware for better performance is praised, and scaling across multiple endpoints is effectively supported. Some prefer dedicated appliances for enhanced scalability.
Stability
Users generally find Check Point SandBlast Network stable, with no significant issues for many. Some report occasional outages or resource usage concerns, but most describe it as reliable and not disruptive. Clusters maintain uptime, fixes for bugs are provided, and it integrates well. Scalability and performance are sometimes questioned, yet stability is frequently rated highly. A few mention variable stability, but most have not encountered downtime or crashes.