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Birst Reviews

Vendor: Infor
3.7 out of 5
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What is Birst?

Birst Networked BI and Analytics eliminates information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance.

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Birst is the #16 ranked solution in top Embedded BI Tools and #28 ranked solution in top Reporting Tools. PeerSpot users give Birst an average rating of 7.4 out of 10. Birst is most commonly compared to Microsoft Power BI: Birst vs Microsoft Power BI.
Buyer's Guide
Birst
December 2025
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Birst mindshare

Product category:
Reporting
As of December 2025, the mindshare of Birst in the Reporting category stands at 0.6%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
Birst0.6%
Microsoft Power BI20.7%
Tableau Enterprise18.0%
Other60.7%
Reporting

PeerResearch reports based on Birst reviews

TypeTitleDate
CategoryReportingDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonBirst vs Microsoft Power BIDec 30, 2025Download
ComparisonBirst vs Tableau EnterpriseDec 30, 2025Download
ComparisonBirst vs DomoDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Power BI4.020.7%93%327 interviewsAdd to research
Tableau Enterprise4.218.0%90%309 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Valued features of Birst include robust data visualization, cloud-based scalability, and seamless integration with ERP/CRM systems. The comprehensive suite supports ETL, reporting, and dashboards without additional tools. Networked BI ensures consistent metrics across departments. Birst's intuitive dashboards enhance user interaction while enabling agile development with built-in connectors for quick model deployment. Users appreciate the single-window development, mobile accessibility, and drag-and-drop functionality that facilitate end-to-end BI process with customizable reporting formats.
  • "Dashboards and self-service reports. These are widely used by customers in the EPM domain."

Room for Improvement

Birst's performance could benefit from improvements in in-memory processing and real-time streaming to handle complex calculations and large data sets efficiently. Licensing and hidden costs pose challenges with additional connector fees. Customization options in measure calculations and visualization functionalities need enhancement. The user interface lacks intuitiveness, while query generation and the ETL process require optimization. Admin modules and customer support also need updating to enhance user experience and system manageability.
  • "Customer support takes lot of time to get a solution."

ROI

Birst has significantly enhanced visualization capabilities, making it a standout choice for demonstrations. Companies gain substantial ROI by reselling subscriptions and offering professional services to clients. Birst's impact extends beyond visualization, giving sales teams a robust new tool and enabling support staff to access previously unavailable data. Its influence permeates company operations, showcasing its broad utility and effectiveness.

Pricing

Enterprise buyers find Birst's subscription-based pricing negotiable, with pricing influenced by data types via connector license costs. While the licensing model presents a higher entry point in regions like Australia, it offsets infrastructure expenses. Birst is often 40% to 65% cheaper over three years compared to other tools, thanks to inclusive hosting costs. Buyers are encouraged to negotiate and assess Birst's extensive capabilities before committing, ensuring the product meets urgent feature requirements.
  • "Please negotiate on the price and purchase the latest version."

Service and Support

Birst's customer service receives praise for having dedicated Customer Success Managers who are highly responsive, fostering strong user relationships. Technical support is generally rated positively, with quick response times and helpful guidance, though feedback varies, with ratings ranging from 3/10 to 10/10. Some users highlight excellent support, while others note an average experience. Users value high-quality service and the technical expertise of tier one support, with issues occasionally arising due to time zone synchronization.

Deployment

Birst's initial setup is generally straightforward due to its cloud-based nature, requiring no server installation. While day-to-day users find it easy, administrators may face complexities in areas such as data model configuration and transformation syntax. Third-party implementers can help streamline the process. Some experienced complexity with professional services and customization needs. Time to market and analytics development are rapid, though advanced features can introduce challenges.

Scalability

Birst's scalability is a mixed experience. Some find it robust and easily scalable, highlighting its core features as advantageous. Others face challenges with data processing time, extraction, and incrementing data load. Minor issues occur with data connectivity and rendering, needing optimization. While some manage without encountering difficulties, others see potential slowdowns with larger datasets. Successfully scaling is possible with additional cost or adherence to guidelines. Birst stands out for offering control and security, despite some limitations.

Stability

Many users report no stability issues with Birst, though some experience problems during upgrades or with large datasets. Instances of slow dashboard load times and backend errors are notable concerns for some. While some migrations lead to errors, others observe improvement and effectiveness in handling large daily data influxes. Certain environments face scaling challenges, yet others achieve satisfactory performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Birst Buyer's Guide for additional reliable information.

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Learn more about Birst

A unified semantic layer maintains common definitions and key metrics.
Birst’s two-tier architecture aligns back-end sources with line-of-business or local data. Birst’s Automated Data Refinement extracts data from any source into a unified semantic layer. Users are enabled with self-service analytics through executive dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways: as a direct sale, for enterprises using Birst on internal data to manage their business; and embedded, for companies who offer analytic products, by embedding and white-labeling Birst capabilities into their products.

Birst’s is packaged in 3 available formats: Platform and per-user fee; by Department or Business Unit; by end-customer (for embedded scenarios).

Birst customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore

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Product Categories

Product Categories
Reporting
Embedded BI

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Birst Reviews Summary
Author infoRatingReview Summary
Principal Engineering Manager I at a computer software company with 201-500 employees2.5No summary available
Director BI Services at a tech services company with 501-1,000 employees4.5No summary available
Manager Data Services at a logistics company with 201-500 employees4.5No summary available
Senior Software Engineer at a healthcare company with 1,001-5,000 employees4.5No summary available
Product Manager at a tech vendor with 10,001+ employees4.5No summary available
Sr. Business Intelligence Consultant at Avantas, LLC3.0No summary available
Business Intelligence Consultant at a tech company with 51-200 employeesNo summary available
Sr. Manager of Enterprise Applications with 501-1,000 employees3.5No summary available