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Birst vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
6.6
Sisense offers time-saving benefits with cost-effectiveness, but experiences vary based on existing analytics systems and initial investments.
 

Customer Service

Sentiment score
7.2
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
8.6
Sisense excels in customer service with expert support, responsive assistance, and a strong commitment to client success.
The support was very good.
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
7.3
Sisense is praised for scalability, though some users report performance issues with large data volumes; security concerns exist.
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
7.8
Sisense is stable and reliable, with minor slowdowns during data import, but users report no major stability issues.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Sisense users want enhanced large dataset handling, improved dashboards, better data connectivity, and reduced costs with more customization options.
I would like to see an improvement in the live data connection, specifically making the process faster.
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Sisense offers a subscription model with competitive pricing, ideal for mid-sized to large enterprises due to its robust features.
There was no significant difference in pricing between Sisense and ThoughtSpot.
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Sisense offers user-friendly deployment, rapid data integration, intuitive dashboards, and advanced analytics for enhanced data insights and visualization.
It offers two ways to access data: by cubing the data or hitting it live.
 

Categories and Ranking

Birst
Ranking in Reporting
30th
Ranking in Embedded BI
16th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Sisense
Ranking in Reporting
16th
Ranking in Embedded BI
9th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
41
Ranking in other categories
BI (Business Intelligence) Tools (19th), Cloud Analytics (6th), Data Visualization (15th)
 

Mindshare comparison

As of June 2025, in the Reporting category, the mindshare of Birst is 0.3%, up from 0.2% compared to the previous year. The mindshare of Sisense is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

SK
Offers dashboards and self-service reports. The report performance is very slow.
Dashboards and self-service reports. These are widely used by customers in the EPM domain Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution. Customer support takes lot of time to get a solution The report…
Wiboon Thabsuwan - PeerSpot reviewer
Helps businesses save time and offers good integration features
I would say that using Sisense on Linux's platform might not be advantageous for everyone. I am more familiar with Windows than Linux. With Windows, the system performs very fast. Even if your data size consists of like 10,00,00,000 loads or whatever, it works very fast. When using Sisense, it is better to have some people with a very good understanding of Linux. I need more technical people who understand about Linux OS. Only two people would be enough to operate the tool.
report
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
16%
University
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sisense?
The solution's technical support team is good.
What needs improvement with Sisense?
I would like to see an improvement in the live data connection, specifically making the process faster. Additionally, incorporating more self-service capabilities would benefit the product.
What is your primary use case for Sisense?
I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to cle...
 

Comparisons

 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Birst vs. Sisense and other solutions. Updated: May 2025.
857,162 professionals have used our research since 2012.