Birst and Zoho Analytics are competing in the business intelligence platform category. Zoho Analytics may have the upper hand due to its affordability and comprehensive feature set, which offer superior utility and value.
Features: Birst shines in advanced data modeling, scalability, and robust ETL capabilities, catering to large businesses with complex data needs. Zoho Analytics impresses with point-and-click analytics, user-friendly visualizations, and strong customization options for small to mid-sized businesses, making it versatile and easy to use.
Room for Improvement: Birst could enhance its deployment process to reduce setup time and improve customer service responsiveness for custom solutions. Zoho Analytics might work on expanding its scalability for larger enterprises and boosting advanced analytical capabilities and detailed data integration features.
Ease of Deployment and Customer Service: Birst features a complex deployment requiring extensive customization, with adequate customer service that may lag for tailored needs. Zoho Analytics offers simple cloud-based deployment, facilitating fast adaptation and reliable customer service, leading to higher user satisfaction.
Pricing and ROI: Birst, with its detailed licensing, incurs higher upfront costs and potential high ownership costs, though it delivers substantial ROI for businesses needing deep analytics. Zoho Analytics appeals with lower initial costs and attractive ROI, benefiting smaller organizations with cost-effective solutions without feature loss.
With a single click, live support is available, and for major issues, they conduct a live session to resolve the problem.
Zoho Analytics is very stable.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
I can track the progress and activities of my salespersons, as well as see advanced reporting based on line charts, graph charts, and pie charts.
Birst Networked BI and Analytics eliminates information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance.
A unified semantic layer maintains common definitions and key metrics.
Birst’s two-tier architecture aligns back-end sources with line-of-business or local data. Birst’s Automated Data Refinement extracts data from any source into a unified semantic layer. Users are enabled with self-service analytics through executive dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.
Birst goes to market in two primary ways: as a direct sale, for enterprises using Birst on internal data to manage their business; and embedded, for companies who offer analytic products, by embedding and white-labeling Birst capabilities into their products.
Birst’s is packaged in 3 available formats: Platform and per-user fee; by Department or Business Unit; by end-customer (for embedded scenarios).
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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