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Atlassian Crowd Reviews

Vendor: Atlassian
4.6 out of 5
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What is Atlassian Crowd?

Atlassian Crowd is a single sign-on and user identity tool that's easy to use, administer, and integrate. Users can come from anywhere: Active Directory, LDAP, Crowd itself, or any mix thereof. Control permissions to all your applications in one place Ð Atlassian, Subversion, Google Apps, or your own apps.
Get the Single Sign-On (SSO) Buyer's Guide and find out what your peers are saying about Atlassian Crowd, Microsoft Entra ID and more!
Atlassian Crowd is the #16 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give Atlassian Crowd an average rating of 9.2 out of 10. Atlassian Crowd is most commonly compared to Microsoft Entra ID: Atlassian Crowd vs Microsoft Entra ID.
Buyer's Guide
Single Sign-On (SSO)
August 2025
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Helped 866,218 peers since 2012

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Atlassian Crowd mindshare

As of August 2025, the mindshare of Atlassian Crowd in the Single Sign-On (SSO) category stands at 0.4%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Atlassian Crowd0.4%
Microsoft Entra ID24.5%
Okta Workforce Identity10.4%
Other64.7%
Single Sign-On (SSO)
 
 
Key learnings from peers

Valuable Features

Users appreciate Atlassian Crowd for its seamless integration with other software, centralized identity management, and support for multiple directories. They value the straightforward setup and configuration, efficient synchronization capabilities, and robust security features. The flexibility in managing users and groups across various platforms is highly regarded. Scalability and detailed audit logs are also noted as important aspects that enhance the overall user experience.
  • "One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
  • "The most valuable features are predominantly in the directory and development spaces."

Room for Improvement

Users noted that Atlassian Crowd needs better documentation and more intuitive setup. Performance issues, especially with larger datasets, were frequently mentioned. Integration with some third-party applications was described as problematic. Users also highlighted limited features in the reporting and analytics capabilities. The support for non-technical users was seen as insufficient. Improvements in the synchronization process were suggested, pointing out frequent delays and errors.
  • "There's a need for effective group membership management, especially for corporate programs."
  • "It makes you more efficient, but you have to optimize what you're doing before you get into the software."

ROI

Users consistently highlight significant cost savings and accelerated system integration with Atlassian Crowd. Improved user management, centralized authentication, and reduced administrative overhead resulted in streamlined operations. Enhanced security protocols and simplified access controls contributed to a positive financial impact.

Pricing

Atlassian Crowd offers flexible pricing for enterprise solutions, starting at $10 for 10 users, scaling based on user count. Users appreciate its integration capabilities and centralized identity management. However, some find its pricing less competitive as user numbers grow. Enterprises often evaluate its costs against its extensive feature set and support offerings.

  • "While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
  • "It's pretty cheap. I would rate the price as three out of five."

Popular Use Cases

The primary use case of Atlassian Crowd is to enable centralized user management for various tools, allowing efficient access control and single sign-on capabilities. It simplifies the coordination of user authentication across different applications and services, making it easier to manage permissions and integrate with existing systems. This centralized approach enhances security and reduces administrative overhead by streamlining user identity management.

Service and Support

Atlassian Crowd customer service and support are highly praised. Users find the support team responsive and knowledgeable. Users appreciate the detailed and efficient assistance provided. The documentation provides clear instructions, aiding in quick resolution of issues. While some users experience occasional delays, the majority report satisfaction with the professionalism and expertise of the support team. Users value prompt responses and effective problem-solving skills.

Deployment

Users find Atlassian Crowd's initial setup straightforward and quick, appreciating its clear documentation. Integration with other Atlassian tools adds to a seamless experience. A few mention minor difficulties with specific configurations, but they find support helpful in resolving these issues. Atlassian Crowd streamlines management of user directories, enhancing efficiency. Some users note that having prior experience with similar systems aids in a smoother process.

Scalability

Users find Atlassian Crowd's scalability effective and reliable. It handles large numbers of users and integrates well with existing systems. Users appreciate its robust performance in managing increasing workloads. Setup is straightforward, and the platform supports a wide range of applications. Adaptability to diverse environments is highlighted, making it suitable for various company sizes. The configuration allows easy expansion, ensuring efficient management as user base grows.

Stability

Users highlight that Atlassian Crowd offers reliable stability. It performs consistently even under heavy load, ensuring seamless authentication processes. High uptime rates and minimal disruptions are frequently noted. Users appreciate the robust architecture, which supports smooth integration with other tools. Occasional performance issues may arise, but they are typically resolved quickly. Feedback reflects satisfaction with its consistent operation and ability to handle large-scale deployments effectively.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Single Sign-On (SSO) Buyer's Guide for additional reliable information.

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Learn more about Atlassian Crowd

Atlassian Crowd was previously known as Crowd.

Atlassian Crowd customers

NHL, Interspire, Appfire

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Product Categories

Product Categories
Single Sign-On (SSO)

Popular Comparisons

Popular Comparisons
Microsoft Entra ID vs Atlassian Crowd Logo
Microsoft Entra ID vs Atlassian Crowd
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Atlassian Crowd Reviews Summary
Author infoRatingReview Summary
General Manager at HDI Systeme AG4.5I primarily use Atlassian Crowd for user management, focusing on unifying user experiences through single sign-on. Its standout feature is configuring various authentication methods, though it could improve in group membership management for corporate programs.
Director Of Technical Project Management at a healthcare company with 10,001+ employees4.5Atlassian Crowd allows us to centralize multiple directories and implement single sign-on across various tools, making it easier to integrate our infrastructure and work. Its valuable features enhance our directory and development processes, particularly in merging Azure and Jira environments.
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees4.5No summary available
Consultant at PwC Belgium5.0No summary available