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Atlassian Crowd vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st), Access Management (13th)
 

Mindshare comparison

As of March 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.2%, up from 0.2% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder2.6%
Atlassian Crowd1.2%
Other96.2%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are predominantly in the directory and development spaces."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"It is very scalable; we have a very large customer base: 75 million customers, and about 40 million log in a day, so the scalability is very good."
"Federation, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Segregation duties is another great benefit. It has allowed us to automate the process of creating user accounts really well."
"It has considerably reduced the amount of time that new users would take to join into the organization, as previously it was a lengthy, manual process in a very secure environment where they needed to verify the user before granting a user-ID and password, but by integrating with the built-in custom application and exposing CA Single Sign On to the internet, we were able to get employees onboard in one to two days instead of four to eight weeks."
"Security to protect digital assets is most valuable to us."
"The security and single sign-on (SSO) features are the most valuable."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It is one of the most stable products in the banking organization that I am in."
 

Cons

"It would be great if the UI would receive a complete re-design."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"There's a need for effective group membership management, especially for corporate programs."
"While I have some integration with a few major providers, support for more would be advantageous."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"Identity Manager and GovernanceMinder should integrate better."
"I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface."
"I would like to see more usability; more customer usability."
"I'd like to see a rework of the user directory configuration."
 

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It's pretty cheap. I would rate the price as three out of five."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"The solution's pricing is competitive."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"The licensing is fair for this solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
22%
Insurance Company
8%
Marketing Services Firm
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Crowd
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Atlassian Crowd vs. Symantec Siteminder and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.