We performed a comparison between Atlassian Crowd and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Scalability-wise, I rate the solution a ten out of ten."
"The product enables device management."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"There's a need for effective group membership management, especially for corporate programs."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"For improvement, the tool should introduce more customization options."
"I would like to see some support for printers, especially network printers, through the application."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
Atlassian Crowd is ranked 17th in Single Sign-On (SSO) with 4 reviews while JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews. Atlassian Crowd is rated 9.2, while JumpCloud is rated 8.6. The top reviewer of Atlassian Crowd writes "Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Atlassian Crowd is most compared with Microsoft Entra ID, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our Atlassian Crowd vs. JumpCloud report.
See our list of best Single Sign-On (SSO) vendors and best ZTNA as a Service vendors.
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