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Atlassian Crowd vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.4% compared to the previous year. The mindshare of Cisco Duo is 3.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
Atlassian Crowd1.4%
Other95.5%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"The most valuable features are predominantly in the directory and development spaces."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"Cisco Duo scales with the growing needs of our organization by making it easy to acquire more licensing, especially with an enterprise agreement, which allows built-in growth and minimizes worries about licensing as we expand."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"Cisco Duo has strengthened the ability to defend against both phishing and identity-based attacks."
"It's easy to use for the security part, and it helps to improve our security posture."
"I appreciate the features that Cisco Duo offers."
"The UI of Cisco Duo is easy to use, especially the web backend, and it's really intuitive and easy to set up."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
 

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"It would be great if the UI would receive a complete re-design."
"There's a need for effective group membership management, especially for corporate programs."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"I rate it a nine because there is still a specific feature regarding Cisco Duo Desktop that must be enabled and optimized better than the current situation."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."
"One issue I see is when the device is offline."
"Cisco Duo is not MSP ready by default."
"An AI support robot or bot that provides direct answers to questions without requiring the search for facts or documents to find solutions would be an improvement."
"Cisco Duo could be improved with more interesting rules or correlation rules between all the data sources such as Windows and Azure."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"The pricing was a lot more than what we were paying for our previous solution."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"Duo Security is free."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"Our licensing fee is currently on an annual basis."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"During testing we are allowed a certain number of licenses for free."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
University
11%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
 

Also Known As

Crowd
Duo Security
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Cisco Duo and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.