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Atlassian Crowd vs Cisco Duo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
27th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.8% compared to the previous year. The mindshare of Cisco Duo is 3.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Atlassian Crowd1.4%
Other95.4%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"The most valuable features are predominantly in the directory and development spaces."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"The winning point for Cisco Duo over others is its simplicity; it is just a security solution in a box, and it integrates very easily."
"The solution is pretty secure."
"Cisco Duo has unified the authentication method and really simplified it to where the end user doesn't have to interact with any authentication method."
"Cisco Duo seems very scalable; in my experience, I started with a small-medium business, and in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."
"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"Cisco Duo works within a huge Cisco security ecosystem and the integration is straightforward."
"Cisco Duo has positively impacted our organization by improving our overall access security by adding an extra layer of protection beyond passwords."
 

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"There's a need for effective group membership management, especially for corporate programs."
"It would be great if the UI would receive a complete re-design."
"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."
"The only issue I encountered was related to the expiration of Duo Unix versions below 2.0.3 on February 3rd."
"What I dislike about Cisco Duo is that anything that Cisco Duo lacks, we can do through Microsoft, which is a workaround because we're integrated with Microsoft, and that was the first thing I did."
"The experience with customer support and tech support when I first started with Cisco Duo was lacking on some parts where we were having issues."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"If you want easier management, Duo wouldn't meet that need."
"I think the prices of Cisco Duo are quite fair, but the main problem is that Microsoft Authenticator is built-in with Microsoft 365, so everyone is switching to that and not using Cisco Duo because it is a standalone product that costs extra, despite the price being fair."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
 

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It's pretty cheap. I would rate the price as three out of five."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"You pay per user when using this solution and the pricing is fair."
"Our licensing fee is currently on an annual basis."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
Comms Service Provider
11%
University
9%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise27
Large Enterprise79
 

Questions from the Community

Ask a question
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How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing for Cisco Duo indicates that the main setup cost for us has been the time and effort required to integrate Duo with existing applications, auth...
What needs improvement with Duo Security?
Cisco Duo is generally easy to use, but there are a few areas where it could be improved. The initial setup and configuration can require some technical knowledge, especially when integrating Duo w...
 

Also Known As

Crowd
Duo Security
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Cisco Duo and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.