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Atlassian Crowd vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Crowd
Ranking in Single Sign-On (SSO)
26th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.4%, up from 0.4% compared to the previous year. The mindshare of Cisco Duo is 3.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
Atlassian Crowd1.4%
Other95.5%
Single Sign-On (SSO)
 

Featured Reviews

Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG
Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories
For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are predominantly in the directory and development spaces."
"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."
"Integrating third-party directories is very easy since Crowd offers well-described input fields so you know what information is needed."
"If your budget allows, it is worth purchasing Crowd once you have at least 2 Atlassian products like Jira and Confluence."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"Cisco Duo is a simple and effective tool that gives detailed information about users who connect to your domain."
"Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations significantly."
"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"All features of the solution are effective, particularly those involved in identifying vulnerabilities and updates."
"My total rating for Cisco Duo is ten out of ten."
"Cisco Duo has improved my operational efficiency and reduced costs in IT support, as we do not really hear anything from the end users unless it is not working for them, because it is really easy to use; they just get a pop-up, press the button, and that is all they are using it for."
"I rate it highly because it's something that can grow with you, whether you have very little security or a lot of security, whether it's already Cisco or not, and whether you have a mixed mess that you're trying to put into some kind of order."
 

Cons

"There's a need for effective group membership management, especially for corporate programs."
"It would be great if the UI would receive a complete re-design."
"Exporting users/group toward LDAP and retrieving LDAP attributes like photo profile."
"It makes you more efficient, but you have to optimize what you're doing before you get into the software."
"Regarding the pricing, setup costs, and licensing, I find that for some companies using Azure, they question why they should switch when they already have Microsoft Authenticator, which can make it commercially challenging when explaining why they need to transition to Cisco Duo."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"Cisco Duo can be improved by including some more pieces as far as pattern analysis."
"I do not think Cisco Duo is the best option on the market thus far."
"Cisco Duo could definitely be improved, particularly regarding some of the reporting it does, as it currently lacks detail; for example, we had an issue where someone was getting prompted multiple times, but the console only detected it that one time."
"Scalability could be better if the price were reduced, as scaling is quite expensive."
"I think the prices of Cisco Duo are quite fair, but the main problem is that Microsoft Authenticator is built-in with M365, so everyone is switching to that and using it instead of Cisco Duo because it costs extra as a standalone product."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
 

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."
"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."
"It falls in line with everything else."
"Its price is reasonable. It is not highly expensive."
"You pay per user when using this solution and the pricing is fair."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
13%
University
11%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
 

Also Known As

Crowd
Duo Security
 

Overview

 

Sample Customers

NHL, Interspire, Appfire
Information Not Available
Find out what your peers are saying about Atlassian Crowd vs. Cisco Duo and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.