Atlassian Crowd vs Cisco Duo comparison

Atlassian and Cisco are both solutions in the Single Sign-On (SSO) category. Atlassian is ranked #24, while Cisco is ranked #3 with an average rating of 8.8. Atlassian holds a 1.2% mindshare in SSO, compared to Cisco’s 3.5% mindshare. Additionally, 100% of Atlassian users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

Atlassian Crowd

Read 4 Atlassian Crowd reviews

394 Views
359 Comparison Views

100% willing to recommend

Cisco Duo

Read 85 Cisco Duo reviews

6,543 Views
2,094 Comparison Views

96% willing to recommend

Atlassian Crowd

Cisco Duo

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Atlassian Crowd and Cisco Duo are widely used for identity and access management. Cisco Duo appears to have the upper hand due to its advanced features, making it a preferred choice despite the higher price.

Features: Atlassian Crowd offers seamless integration capabilities, centralized user management, and effective directory synchronization. Cisco Duo excels in multi-factor authentication, robust security measures, and passwordless login options.

Room for Improvement: Atlassian Crowd needs to enhance scalability, improve the user provisioning process, and streamline administrative tasks. Cisco Duo could benefit from improving the user experience, optimizing the two-factor authentication process, and expanding integration options.

Ease of Deployment and Customer Service: Atlassian Crowd deployment can be complex and time-consuming, with responsive customer service. Cisco Duo offers a simpler and quicker deployment process, with satisfactory customer support.

Pricing and ROI: Atlassian Crowd features competitive pricing and a good return on investment. Cisco Duo is more expensive, but its advanced features and security justify the cost.

To learn more, read our detailed Atlassian Crowd vs. Cisco Duo Report (Updated: December 2025).

Buyer's Guide

Atlassian Crowd vs. Cisco Duo

December 2025

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Helped 879,477 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Crowd

Ranking in Single Sign-On (SSO)

24th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Cisco Duo

Ranking in Single Sign-On (SSO)

3rd

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (5th), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)

Mindshare comparison

As of January 2026, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 1.2%, up from 0.3% compared to the previous year. The mindshare of Cisco Duo is 3.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO) Market Share Distribution
Product	Market Share (%)
Cisco Duo	3.5%
Atlassian Crowd	1.2%
Other	95.3%

Single Sign-On (SSO)

Featured Reviews

Grigoriy Kneller

General Manager at HDI Systeme AG

Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories

For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.

Read full review

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are predominantly in the directory and development spaces."

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."

"What I most appreciate about Cisco Duo is the ease of use."

"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."

"The authentication process is very smooth and secure."

"It has continuously evolved by introducing new solutions and products to address emerging security threats in our industry, demonstrating its commitment to staying ahead of evolving security challenges."

"Cisco Duo seems very scalable; in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."

"The deployment and installation process for Cisco Duo is quite straightforward, which is an advantage."

"Cisco Duo seems very scalable; in my experience, I started with a small-medium business, and in my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well."

"The anti-phishing feature is the most valuable."

More Cisco Duo pros

Cons

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."

"There's a need for effective group membership management, especially for corporate programs."

"The new smart license model doesn't always work. It's very complicated."

"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."

"With Cisco Duo, you have to do that, and customers complain about that process. At some point, you need to be technically savvy to understand how to use Cisco Duo."

"It took me a while to figure it out. I went to every user and forced them to set it up. I might have done it the long way."

"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."

"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."

"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."

"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."

More Cisco Duo cons

Pricing and Cost Advice

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."

"It's pretty cheap. I would rate the price as three out of five."

"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"You pay per user when using this solution and the pricing is fair."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"I rate the product pricing a seven out of ten."

"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."

More Cisco Duo pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Manufacturing Company

11%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	18
Large Enterprise	38

Questions from the Community

Ask a question

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How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get th...

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Comparisons

Keeper Enterprise Password Manager vs Atlassian Crowd

Compared 30% of the time

Okta Platform vs Atlassian Crowd

Compared 28% of the time

Auth0 Platform vs Atlassian Crowd

Compared 23% of the time

Microsoft Entra ID vs Atlassian Crowd

Compared 20% of the time

More Atlassian Crowd Competitors

Fortinet FortiAuthenticator vs Cisco Duo

Compared 9% of the time

Microsoft Entra ID vs Cisco Duo

Compared 9% of the time

Fortinet FortiToken vs Cisco Duo

Compared 7% of the time

Yubico YubiKey vs Cisco Duo

Compared 6% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 5% of the time

More Cisco Duo Competitors

Product Reports

Buyer's Guide

Single Sign-On (SSO)

December 2025

Download Atlassian Crowd product report

Buyer's Guide

Cisco Duo

January 2026

Download Cisco Duo product report

Also Known As

Crowd

Duo Security

Overview

Atlassian Crowd is a single sign-on and user identity tool that's easy to use, administer, and integrate. Users can come from anywhere: Active Directory, LDAP, Crowd itself, or any mix thereof. Control permissions to all your applications in one place Ð Atlassian, Subversion, Google Apps, or your own apps.

Atlassian

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Sample Customers

NHL, Interspire, Appfire

Information Not Available

Buyer's Guide

Atlassian Crowd vs. Cisco Duo

December 2025

Free Report: Atlassian Crowd vs. Cisco Duo

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