Try our new research platform with insights from 80,000+ expert users
Adobe Sign Logo

Adobe Sign Reviews

Vendor: Adobe
4.7 out of 5
Leave a review

What is Adobe Sign?

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Get the Adobe Sign Buyer's Guide and find out what your peers are saying about Adobe Sign, DocuSign, ShareFile and more!
Adobe Sign is the #6 ranked solution in top Electronic Approval Software. PeerSpot users give Adobe Sign an average rating of 9.4 out of 10. Adobe Sign is most commonly compared to DocuSign: Adobe Sign vs DocuSign. Adobe Sign is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Adobe Sign
February 2026
Get the report
Helped 883,448 peers since 2012

Featured Adobe Sign reviews

Read more reviews

Adobe Sign mindshare

As of March 2026, the mindshare of Adobe Sign in the eSignature (Electronic Signature) category stands at 7.4%, down from 12.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Adobe Sign7.4%
DocuSign18.5%
SignNow4.3%
Other69.8%
eSignature (Electronic Signature)

PeerResearch reports based on Adobe Sign reviews

TypeTitleDate
CategoryeSignature (Electronic Signature)Mar 4, 2026Download
ProductReviews, tips, and advice from real usersMar 4, 2026Download
ComparisonAdobe Sign vs DocuSignMar 4, 2026Download
ComparisonAdobe Sign vs SignNowMar 4, 2026Download
ComparisonAdobe Sign vs Dropbox SignMar 4, 2026Download
Suggested products
TitleRatingMindshareRecommending
DocuSign4.218.5%100%13 interviewsAdd to research
ShareFile4.22.4%90%11 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 4, 2026

Valuable Features

Adobe Sign offers a range of features, including seamless failover with Azure or AWS, intuitive usability, and straightforward setup. It simplifies digital signature processes and ensures reliable integration with Microsoft Teams, SharePoint, and SAP. Users appreciate its user-friendly interface, stability, and audit capabilities. Integration flexibility via APIs is valued, alongside strong customer support advising PDF conversion for large document issues. Many find training simple and retention filters advantageous.
  • "Previously, the process took potentially anything up to 10 working days, but with the current process in place, it has been minimized down to less than 60 minutes."
  • "We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."
  • "The ability to sign digitally is very convenient."

Room for Improvement

Some users find Adobe Sign's user interface complex and installation steps challenging. They express a need for enhanced document protection and security features. Multiple email accounts cannot be linked, potentially causing issues. Users experience occasional update and policy application problems. Pricing could be adjusted, and support services improved. Auto-updates and performance might be enhanced. Overall, users appreciate continuous improvements, though they have difficulty staying updated with changes.
  • "Last year we were informed that the integration between SharePoint and Adobe Sign was expiring in July 2024, prompting us to create a Power Automate flow to automate agreements in Adobe Sign using Power App and Power Automate flow inbuilt with the SharePoint site."
  • "It works. I have no notes for improvement."
  • "The support could improve in Adobe Sign."

Pricing

Adobe Sign is considered premium-priced, yet competitive compared to manual signature methods. Pricing varies between $1 to $3 per transaction, with discounts for higher volumes, making it appealing for enterprises with substantial needs. While entry-level plans might seem costly for SMBs, unlimited support adds value without unexpected licensing costs. No monthly expenses exist for some versions, adding to cost efficiency. Users recognize its return on investment but see room for price improvement in initial plans.
  • "One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
  • "The free edition allows us to use the signature feature."
  • "Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

Popular Use Cases

Adobe Sign serves a broad audience, including universities, government bodies, and commercial entities, for tasks like signing legal documents and facilitating remote work. Users leverage it for signing PDFs, enterprise admin tasks, internal NDAs, and advanced features like Advanced Sharing. Organizations use it for contract management, integration with tools like Manage Engine and Power Automate, and managing accounts and products, supporting business relationships, inventory management, and tracking agreements directly within digital ecosystems.

Service and Support

Users frequently note Adobe Sign's support as efficient and responsive, rating it from eight to ten out of ten. Some mention quality variance by region and acknowledge areas for improvement, such as agents' understanding and technical resources. Others have not engaged with technical support, lacking insight on its effectiveness. Adobe's team is responsible, providing clear explanations for common issues like document conversion, replying promptly to requests.

Deployment

Adobe Sign's initial setup is simple, allowing users to start immediately with minimal effort. Instructional videos assist in the process, taking up to two hours for basic setups. Complex configurations may require up to four hours. Various users reported easy installations, often completed in under five minutes. Being cloud-based, it doesn't require complicated steps. Organizations found it straightforward to deploy across teams with user registration performed through email setup.

Scalability

Acrobat Sign is considered highly scalable, integrating seamlessly into Microsoft environments and effectively accommodating organizational expansion. Many users rate its scalability positively, typically between eight to ten out of ten. Organizations with varied user counts, from small groups to over 85,000, report successful scalability experiences. Some entities emphasize limitless scalability potential. While some have no plans to expand, others intend to increase usage, highlighting its scalability as a strong feature.

Stability

Many users find Adobe Sign very stable, reliably maintaining a 99.3 percent uptime. They rate its stability nine or ten out of ten, describing it as seamless with no bugs or glitches. It stays reliable without crashing or freezing, and any encountered errors are easily resolved, thanks to well-documented solutions available online. Users appreciate the reliability and stability, giving it high marks consistently.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Adobe Sign Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business52
Midsize Enterprise20
Large Enterprise57
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Government
8%
Comms Service Provider
8%
Financial Services Firm
8%
University
8%
Educational Organization
7%
Healthcare Company
7%
Training & Coaching Company
5%
Outsourcing Company
5%
Construction Company
4%
Retailer
4%
Hospitality Company
3%
Insurance Company
3%
Marketing Services Firm
3%
Performing Arts
2%
Real Estate/Law Firm
2%
Manufacturing Company
2%
Recreational Facilities/Services Company
2%
Transportation Company
2%
Logistics Company
2%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Media Company
1%
Pharma/Biotech Company
1%
Wellness & Fitness Company
1%

Compare Adobe Sign with alternative products

Go!

Learn more about Adobe Sign

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software. 

Adobe Sign was previously known as Echosign.

Adobe Sign customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

Related questions

  • 12
When evaluating Electronic Approval Software, what aspect do you think is the most important to look for?
  • 20
Why is eSignature (Electronic Signature) important for companies?

Product Categories

Product Categories
eSignature (Electronic Signature)

Popular Comparisons

Popular Comparisons
DocuSign vs Adobe Sign Logo
DocuSign vs Adobe Sign
ShareFile vs Adobe Sign Logo
ShareFile vs Adobe Sign
SignNow vs Adobe Sign Logo
SignNow vs Adobe Sign
Dropbox Sign vs Adobe Sign Logo
Dropbox Sign vs Adobe Sign
Dokobit vs Adobe Sign Logo
Dokobit vs Adobe Sign
Zoho Sign vs Adobe Sign Logo
Zoho Sign vs Adobe Sign
OpenText Core Signature vs Adobe Sign Logo
OpenText Core Signature vs Adobe Sign
Conga Sign vs Adobe Sign Logo
Conga Sign vs Adobe Sign
Nintex eSign vs Adobe Sign Logo
Nintex eSign vs Adobe Sign
ValidSign vs Adobe Sign Logo
ValidSign vs Adobe Sign
OneSpan Sign vs Adobe Sign Logo
OneSpan Sign vs Adobe Sign
Tungsten SignDoc vs Adobe Sign Logo
Tungsten SignDoc vs Adobe Sign
Jotform Sign vs Adobe Sign Logo
Jotform Sign vs Adobe Sign
Nitro Sign vs Adobe Sign Logo
Nitro Sign vs Adobe Sign
See all alternatives
 
Adobe Sign Reviews Summary
Author infoRatingReview Summary
Acrobat Sign Specialist at Learning Curve5.0I use Adobe Sign web forms to streamline customer onboarding: customers complete and upload documents remotely, then internal approvals route automatically. It cut registration from up to 10 days to under an hour. It’s stable, scalable, secure, cost-effective, and well supported.
System Consultant at Freelancer5.0I used Adobe Sign extensively at NNE for managing agreements, user setup, and automating workflows with Power Automate. It’s easy to use, reliable, cost-effective, and supported well, making it ideal for large-scale organizational use.
Information Technology System Administrator at Arabi Company W.L.L. Kuwait4.5I primarily use Adobe Sign for filling user information and submitting technicians via Manage Engine. However, I face issues with policy applications and updates, as job title changes aren't automatic, requiring manual corrections. Improved performance and auto-updates are needed.
Business Technology Manager at a government with 10,001+ employees4.5I primarily use Adobe Sign for all signature-required documentation. It is reliable and user-friendly, though its frequent updates can be hard to keep up with. Adobe Sign and DocuSign are the most accessible solutions I considered.
Acrobat Sign Specialist at Learning Curve5.0We cater to a diverse range of clients, utilizing Adobe Sign for tasks such as student registrations and legal agreements. Its valuable failover system ensures seamless continuity, although it limits using only one email per account. Our investment has yielded returns.
Executive Director, Marketing Gastroenterology at a pharma/biotech company with 10,001+ employees4.5I found Adobe Sign convenient for signing all sorts of documents, including my W8 form, offering standard digital signature functionality. I have no suggestions for improvement since it works well, although I am also familiar with DocuSign.
Presales Manager at a computer software company with 51-200 employees5.0I've used both enterprise and business versions of Adobe Sign for various applications like NDAs, sales orders, and internal contracts. It's user-friendly and integrates seamlessly with systems like Microsoft Teams, SharePoint, and SAP. Though pricing could improve, the ROI justifies our choice over alternatives like DocuSign.
Assistant Manager - IT Security at Photon inc4.0I use Adobe Sign mainly for signing PDF files, and I find it easy to use. However, the user interface could be simpler, and adding document protection features would be helpful. I haven't tried any other solutions, as Adobe Sign was available at my company.