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Adobe Sign vs AlphaTrust PRONTO Server ERSS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.4
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
AlphaTrust PRONTO Server ERSS
Ranking in eSignature (Electronic Signature)
28th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 9.2%, down from 12.0% compared to the previous year. The mindshare of AlphaTrust PRONTO Server ERSS is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Adobe Sign9.2%
AlphaTrust PRONTO Server ERSS0.9%
Other89.9%
eSignature (Electronic Signature)
 

Featured Reviews

LP
System Consultant at Freelancer
Efficient handling of feature updates and user management with supportive customer service
Adobe Sign is very easy to use, and anyone can easily understand and use it independently. If I teach them once, that's sufficient. They can easily grasp it by themselves, but I still make documentation every time I learn new key points or processes. I also create videos for easier access for all users on a common SharePoint site, where people can easily view the processes if they forget, which is beneficial after taking time off for vacations. The initial setup of Adobe Sign is very straightforward and not complex, making it easily understandable. The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially regarding documents that miss content, they clearly explain that large documents sometimes cause issues, and recommend converting the document into a PDF file before sending it for signature, which resolved the issues we faced. They respond immediately whenever I raise a request.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Financial Services Firm
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with Adobe Sign?
I cannot answer how Adobe Sign can be improved now because I haven't worked with it in the last two months as I recently lost my job, so I need some time to look into that again.
What is your primary use case for Adobe Sign?
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for global NNE. I acted as a middleman between Adobe Enterprise Support and Adobe Enterpr...
What advice do you have for others considering Adobe Sign?
I would recommend Adobe Sign to other people, probably Mikkel from NNE, whose initials are UKRG. I would definitely recommend Adobe Sign to other people. On a scale of 1-10, I rate Adobe Sign a 10.
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Comparisons

No data available
 

Also Known As

Echosign
PRONTO Server ERSS
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Kroll, Lexis Nexis, Oracle, Paychex, PennWell, Reed Elsevier
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: November 2025.
879,310 professionals have used our research since 2012.